Fortis Healthcare — Misbehaving with a female

Shreya97banerjee

Address:

Kolkata anandpur

Myself shampa banerjee relative of MICU patient sh SS bandopadhyay bed no. 318 kolkata fortis anandpur, i would like to bring into your notice the poor behaviour of the staffs recruited in your hospital. This is todays incident a staff named Rudra acharjee on asking him for patients case history and bill details he hurled on me with anger and even body shamed patients wife about her figure. Is this the level of service and hospitality you provide in this so called multispeciality hospital I request you to take strict action against such hooligan employed in your hospital who have least knowledge about their job aswell as public dealing he didn't even know that we werent provided with any details and getting all the details of the patient is our utmost right, we are already in distress regarding patients health and on top of this we have to experience and face such disrespect and harassment from the staffs. I request you to kindly make sure that he apologizes to us for such a bad behaviour with a female as such misbehave is unacceptable. I expect prompt action regarding this
With regards shampa banerjee

Was this information helpful?

No (0)

Yes (0)

Fortis Healthcare customer support has been notified about the posted complaint.

Apr 06, 2021

Updated by Shreya97banerjee My complaint is yet not resolved how much time will it take for the action

Verified Support

Apr 06, 2021

Fortis Healthcare Customer Care's response Dear Shampa Banerjee

We sincerely regret any inconvenience that you might have experienced. Our representative will get in touch with you at the earliest.

Warm Regards,
Team Fortis

Apr 06, 2021

Updated by Shreya97banerjee What is the earliest possible 3months or 4months is that how you work and resolve complaints this is how u take actions against your irresponsible staff that means i need to take actions on my own for my disrespect because i dont think you are finding this serious... very poor response, i will make sure to bring this thing in proper light so that everybody knows how fortis works

Apr 07, 2021

Updated by Shreya97banerjee Poor attitude of fortis very bad

Apr 07, 2021

Updated by Shreya97banerjee Yet not resolved my complaint and now you ppl are least bothered to ans me

Apr 07, 2021

Updated by Shreya97banerjee It seems that fortis administration is least concerned about itservices and staffs behaviour thats why they are not taking any action on this man who doesn't know how to behave with patirnts relative. You people are taking sooooo much time for making him apologize wow kuddos i have lodged a complaint to jayeeta ghosh but she didn't even bothered to reply or check poor service i would suggest if you have money its better to choose some other hospital than fortis... i expect justice to served and thos is what happening kolkata fortis anandpur administration should feel shame on themselves for such carelessness.

Apr 09, 2021

Updated by Shreya97banerjee No one yet contacted me regarding my complaint