[Resolved] Fortis Healthcare — Not getting vaccination certificate because of mishandling

reem_ritika

May 20, 2021

Address:

Noida

I got the covid vaccine (covaxin) first dose on 19th may. I paid 1250 for the first dose. While administering the vaccine i realised the attendants were talking to each other and forgot to submit my details. When i tried contacting them again after getting the jab they said they had done it. But i was sure they didnt. Still i gave benefit of doubt and left the hospital. I went there with two of my family members. Both of them got their vaccination certificate today .. I didn't. I need to know when and how to this mistake can be rectified. Its important that i get my vaccination certificate for the first dose only then i can hope to get the second dose. Please help.

Was this information helpful?

No (0)

Yes (0)

Aug 6, 2021

Complaint marked as Resolved

Fortis Healthcare customer support has been notified about the posted complaint.

Related Fortis Healthcare reviews

View all 684 Fortis Healthcare Reviews

Comments

Fortis Healthcare Customer Care

from Mumbai, Maharashtra

May 21, 2021

Verified Support

Dear reem_ritika,

We sincerely regret any inconvenience that you might have experienced. We request you to share your concern along with your contact details and hospital location at [protected]@fortishealthcare.com, so that we can assist you in this regard.

Warm Regards,
Team Fortis

reem_ritika's [Complaint's author] reply, May 21, 2021

Am i to details at (protected)@fortishealthcare.com ? Please send a valid email id or let me know whom to contact.

reem_ritika's [Complaint's author] reply, May 21, 2021

Am i supposed to send details to (protected)@fortishealthcare.com ? Please provide a valid contact detail.