[Resolved]  Fortis Healthcare — nursing staff ward no. 1 and billing staff

Address:Chandigarh, Punjab, 160047

Hi before 2 days my father was admitted in fortis in ward no. 1 and the staff was working there is not knowledegeable and uneducated and non cooperative. For every task we have to asked nurse again and again but they always said we don't know and we have to talked doctor. But when we ask them again than their is same revert we will talked doctor.

And we have processes our claim through tpa but again they theft our money from tpa. It's a criminal activity which hospital doing with his patients. On discharge tpa processed our final amount but in billing they consider it less (5k).

In totality doctor's are very good but staff is very poor and hospital is charging very high rates and theft our tpa insurance money.
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Sep 28, 2017
Complaint marked as Resolved 
Fortis Healthcare customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2017
Fortis Healthcare Customer Care's response
Dear Nik,

apologies for the inconvenience caused. Please share the facility name, so as to look into this matter.

Thanks
Complaint comments 

Comments

I checked in at 1:30 in Noida and its 4:30 still waiting in queue. Support staff is sending their own reference to the doctor for consultation without any appointment. I am very disappoined with fortis management and services. Worst experience.

Regards
Dheeraj Kumar
Initial I said there in an insurance and they said fine go to emergency ward then come we will admit then after priliminary check-up and then they are saying no beds available and made bill of 1400 then they are playing with patients iam totally unsatisfied hope this complaint take and action on the hospital this is the worst experience I had.

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