[Resolved] Fortis Healthcare — pathetic service for cashless mediclaim cashless support | |||
Cashless facility here is paying 20000 as deposit first then delayed response in everything. non of the staff speaks to the TPA and gets the things resolved. Person accompanying the patient in an emergency has to speak everywhere and no help from the hospital. Only if money is paid of 80 % of the so called quote will be handled and taken care of even if you have mediclaim cashless faclility and you will get the refund in whatsoever timeline if we receive the money this is the policy here. Expect a call from fortis or any one for detailed query. Patient Name : Dr Pallavi Srivasatava. ([protected] / [protected]) Was this information helpful? | |||
Oct 29, 2019 Complaint marked as Resolved Issue Resolved by Fortis Team. Fortis Healthcare customer support has been notified about the posted complaint. Verified Support Oct 24, 2019 Fortis Healthcare Customer Care's response Dear Mr. Piyush, Thank you for bringing this to our notice. We sincerely regret any inconvenience that you may have experienced. We have shared your issue with our concerned team. A hospital representative will get in touch with you at the earliest. Our response team remains available at [protected]@fortishealthcare.com Warm Regards, Team Fortis | |||
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