[Resolved] Fortis Healthcare — patient not given proper treatment causing his death

sjain987

from Kandi, West Bengal

Address:

Kolkata, West Bengal

My husband 54 years old undergoing dialysis went on recomendation of a doctor upal sen gupta for chf to fortis hospital. We took his report which showed very high sugar and a low pressure. He was immediately put to dialysis without controling his sugar or giving any precautionary treatment for his heart. He collapsed during dialysis and died. We want monetary claim for our loss

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Jan 18, 2019

Complaint marked as Resolved

Fortis Healthcare customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2018

Fortis Healthcare Customer Care's response Dear Sir,

We are extremely sorry to learn of your loss and extend our condolences to the departed soul.
Please be assured that a detailed investigation will be carried out and the outcomes will be shared with you.
Our response team remains available at [protected]@fortishealthcare.com.

Thanks & Regards,
Fortis Healthcare

Dec 18, 2018

Updated by sjain987 Yes, Please carry out the investigations. I hope your reply is not an eye wash because you have not taken any details of the patient.
Regards
Shikha Jain

Dec 27, 2018

Updated by sjain987 There has been no reply as to documents of the patient have been found or not

Regards
Shikha Jain