[Resolved]  Fortis Healthcare — pillcam capsule endoscopy procedure

Address:110016

This is complaint in reference to the one pillcam capsule endoscopy case which we have done at fortis noida on the patient of gastroenterologist dr. Ajay bhalla. Technician mr. Manoj - [protected] asked us to perform the case. As we have done all formalities of vendor registration with the hospital. As per negotiation done with mr. Lalit - -[protected] purchase head and mr. Gyanender - [protected]. The final price was decided capsule cost rs.31360/- inclusive tax and rs. 6640/- inclusive tax for procedure charges & rental on 60 days payment term.
We have done the procedure on 08.02.2019 under invoice no. Gst/19-20/0492 for pillcam capsule and invoice no. Gst/19-20/0508 for rental & procedure charges and expected to receive the payment by 8th april'19 as per 60 days payment term. But unfortunately we have received the payment only for pillcam capsule after 210 days. We have done lots of calls and visits after that we are able to receive only one payment. For another payment of rs. 6640/- they are denying to release the payment.
So, humble request is kindly do the needful to release our payment as soon as possible. Otherwise we will move to consumer court after non action taken by you.

Regards,
Vijay singh
[protected]
Global medicare
New delhi
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Oct 10, 2019
Complaint marked as Resolved 
Fortis Healthcare customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2019
Fortis Healthcare Customer Care's response
Dear Mr. Singh,

Thank you for bringing this to our notice.
We sincerely regret any inconvenience that you may have experienced.
We have shared your issue with our concerned team.
A hospital representative will get in touch with you at the earliest.
Our response team remains available at [protected]@fortishealthcare.com

Warm Regards,
Team Fortis
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