[Resolved]  Fortis Healthcare — Preventive healthcare dept - vasant kunj

Address:

New Delhi, Delhi, 110070

Only way to book a health checkup is via phone. Called[protected], they told me to call on[protected]. Nobody lifted this phone despite dialling this number 20 times on 22 aug 16. I then decided to visit the hospital and book it myself. After waiting at the queue at the reception for 10 mins, i was told booking had to be done via phone. I told receptionist that no one was picking up my calls. So he connected me to dept. Dept guy rudely responded telling me to contact tomorrow since it was 530 and dept shuts at 5. I told him that no one was picking up my calls. Despite all this returned the call the next day at 9 30 am and my phone was rudely cut down. Not even not picking up, the person had the audacity to cut my call. This is absolutely horrendous service. If bookings can be done via the phone only the hospital should atleast have the decency to pick up customers phone calls. Had to waste so much time in my day due to this shoddy service. Would never recommend this hospital to anyone.