[Resolved] Fortis Healthcare — refund against cancelled appointment | |||
On 17th july i made an online appointment for dr shalini joshi, at fortis hospitals, bannerghatta rd, bangalore. I paid the sum of rs. 655 online as the consultation fees. But, the doctor was on leave that day, so the appointment had to be cancelled. Since then i have mailed and called the hospital several times asking about a refund, but there has been no reply from them. Was this information helpful? | |||
Jul 31, 2018 Complaint marked as Resolved They reversed the payment to my account. Fortis Healthcare customer support has been notified about the posted complaint. Verified Support Jul 24, 2018 Fortis Healthcare Customer Care's response Dear Mr. Sen, Thank you for bringing this to our notice. We sincerely regret any inconvenience that you may have experienced. We have shared your issue with our concerned team. A hospital representative will get in touch with you at the earliest. Our response team remains available at [protected]@fortishealthcare.com Warm Regards, Team Fortis Verified Support Jul 25, 2018 Fortis Healthcare Customer Care's response Dear Mr. Sen, We understand that a representative of Fortis Hospital, Bannerghatta Road has reached out to you and addressed the said concerns in detail. Trust the issues have been resolved to your satisfaction. Should you require any further assistance, please write to us at [protected]@fortishealthcare.com Thanks & Regards, Fortis Healthcare | |||
 1 Comment | |||
Comments
The worst Dr. I have ever seen in my life he dont know how to speek with patient full of attitude no manners at all even when have an appointment he is not available waited last 1 hour please cancel is licence save patients from him.
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