[Resolved]  Fortis Healthcare — Refund of deposit amount is not yet remitted

This is regarding patient UHID 11105911, The Fortis Hospital Mulund has not remitted the excess amount of approximately 11 lac despite of constant chasers.

At the time of my wife's Bone marrow transplant they were not ready to continue the procedure without the full payment of the estimated amount however, after the operation the excess amount is not being remitted as they the amount is huge and received from different sources.

I respect their compliance procedure but it has been over 3 weeks and I have provided all the required documents but they are still refusing to transfer the amount, they must understand that I have to pay to my lenders and EMI for the amount I borrowed for my wife's treatment.

Request you to kindly look into the matter and have the amount transferred ASAP