[Resolved] Fortis Healthcare — refund of security deposit,

srivastu2001

from Mumbai, Maharashtra

Address:

C-1/1001,LOK EVEREST,J.S.D.ROAD,MUUND WEST,MUMBAI-400080, Mumbai City, Maharashtra

Clarification of security deposit held back by you for 45 days.

Srinivas b
Fri, apr 19, 3:13 am (2 days ago)
To billing. Mul

Dear sir,
Kindly furnish me with a copy of the agreement wherein the patient agrees for security deposit without interest to be held by fortis hospitals for 45 days. What is the purpose of withholding when the purpose is cancelled. Does it conform to the spirit of indian contracts act amended till date. As i was busy shifting my ailing father i could not devote time to your terms and conditions. I feel you are totally unethical to hospital norms and industry rather running your organisation as hospitality industry. Pl. Address my concern for me to escalate the same in appropriate forums.

Yours faithfully,
Srinivas balasubramanian.
B. Sc. (It), mba, llm. (Gold medalist)
(Legal professional).
Son of patient n. V. Balasubramanian. Uid 6139.

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May 24, 2019

Complaint marked as Resolved

Fortis Healthcare customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2019

Fortis Healthcare Customer Care's response Dear Mr. Balasubramanian,

Thank you for bringing this to our notice.
We sincerely regret any inconvenience that you may have experienced.
We have shared your issue with our concerned team.
A hospital representative will get in touch with you at the earliest.
Our response team remains available at [protected]@fortishealthcare.com

Warm Regards,
Team Fortis

Verified Support

Apr 23, 2019

Fortis Healthcare Customer Care's response Dear Mr. Balasubramanian,

We hope our representative has spoken to you and helped you resolve the said concern to your satisfaction.
Should you require any further assistance, please write to us at [protected]@fortishealthcare.com

Warm Regards,
Team Fortis