Fortis Healthcare — Refused to accept referral from ECHS by gastroenterologist.

HB Bhatt

Apr 23, 2023

Address:

Forties Hospital Mulund Mumbay

I was undergoing gastro treatment through ECHS by referral, for last two years . During recent visit, the doctor refused to accept the ECHS referral form by saying, " मेरी मर्जी, " and I got to pay Rs. 2000 as the consultation fee. On enquire it is revealed that, though the hospital is an empanelled hospital . What is the use of this empanelled hospital where doctor refuses to accept referral and treat the patient.
This is the case of Forties hospital Mulund Mumbay .

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Comments

Fortis Healthcare Customer Care

from Mumbai, Maharashtra

Apr 25, 2023

Verified Support

Dera Sir,

This is certainly not the experience we want our patients to have! We sincerely regret the inconvenience that you have faced. Kindly email us your contact details at [protected]@fortishealthcare.com so that we can reach out to you to understand the concerns in detail.

Warm Regards,
Fortis Healthcare

HB Bhatt's [Complaint's author] reply, Apr 27, 2023

Dear Sir / Madam,
I was tring to reach to you through email "protected]@fortishealthcare.com", but this Email ID is envailed .
Please share your valid email ID, on [email protected] to reach out to me to understand the concerns in detail .
Thanks and regards .

HB Bhatt

Apr 30, 2023

There has been no reply to my comment dated 27 April 23. Please rech to me on bhatt.[protected]@gmail.com.