[Resolved]  Fortis Healthcare — Regarding poor service and ignorance

Address:New Delhi, Delhi, 110016
Website:Consumer

I am writing this mail for poor service and ignorance of staff in fortis hospital, shalimar bagh, new delhi. Room no.330, bed-1
We are very hungry (including patient, my wife) at night, we call at 4074 for food but call is picked by female at emergency (at 10:00 pm)and she shouted at me when i ask her for menu of canteen. Also someone calling from reception after some time and committing that she will send someone for taking our order. But no body will come even my wife (patient) is asking for mild that is in your diet plan, but after so many reminders they have send milk at 11:15 pm when my wide is slept with hunger. Now in future we will not come at fortis hospital and told others for the same.
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Fortis Healthcare customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Raman,

We apologies for the inconvenience caused, please share your contact details, so as to look into this matter.

Thanks
Fortis Hospital

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Fortis Healthcare
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    57%
    Complaints
    684
    Pending
    25
    Resolved
    364
    Fortis Healthcare Phone
    +91 12 4492 1033
    +91 12 4492 1071
    +91 12 4492 1021
    Fortis Healthcare Address
    Tower A, Unitech Business Park, Block - F, South City 1, Sector - 41, Gurgaon, Haryana, India - 122001
    View all Fortis Healthcare contact information