Fortis Healthcare — Rude Behaviour and Bias

Jigmet Namgial

Apr 19, 2023

Address:

Sector 62, Sahibzada Ajit Singh Nagar, Punjab 160062, Fortis Hospital

"The nurse, Preeti, in the procedure room was extremely rude and biased towards us. She kept us waiting for three hours and attended to local patients first, just because we are not from Chandigarh. She used bad language. We have paid bills for the treatment at Fortis and they are not treating us for free. Therefore, Fortis Hospital, please ensure that your staff know how to treat every patient equally. Even staff at government hospitals treat patients better than the staff at Mohali Fortis. "

Was this information helpful?

No (0)

Yes (0)

Fortis Healthcare customer support has been notified about the posted complaint.

Related Fortis Healthcare reviews

View all 684 Fortis Healthcare Reviews

Comments

Fortis Healthcare Customer Care

from Mumbai, Maharashtra

Apr 19, 2023

Verified Support

Dear Jigmet,

This is certainly not the experience we want our patients to have! We sincerely regret the inconvenience that you have faced. Kindly email us your contact details at [protected]@fortishealthcare.com so that we can reach out to you to understand the concerns in detail.

Warm Regards,
Fortis Healthcare