Fortis Healthcare — Staff behaviour and doctor availablity as per appointment

Address:

E-1, Income tax Colony, Infantry Road, Opposite sparsh hospital

I booked appointment of doctor on 11th feb at 6PM For 12th feb 9.30 AM. I reached hospital on time and staff confirmed that doctor will only be available at 10AM. I filled registration form and given to staff. As soon as she got to know that i am covered under CGHS, suddenly the behaviour changed and doctor availablity also changed to 11.30.
Why this change of availability and change of time. Is Goverment is not paying hospital for cghs covered patients. If not why the hell hospital is registered under cghs. The partiality is bad. Finally i am paying the full amount as i also dont have much time.
Why only doctors time matters not patients.

This hospital is anyway pathetic.