[Resolved]  Fortis Healthcare — strict complaint against fortis hospital mohali, medical negligence by doctors (dr. anita sharma (md consultant), dr. pooja, md,

Rohit Arora
8:01 PM (11 minutes ago)
to investor.relations

Strict complaint against Fortis Hospital Mohali, Medical negligence by doctors (Dr. Anita Sharma(MD consultant), Dr. Pooja, MD, Microbiology false reports, not following protocol, Harasement & Physical & mental pain

This mail is regarding, Strict complaint against Fortis Hospital, Mohali.
-Declared Normal TB into MDR Tb,
- Malpractice & Medical Negligence by Fortis lab doctors & even experience doctors.
- Harassed my wife & whole family
- Wrong report (Gene-xpert RIF) given by doctors giving excuses of IT error
- overcharged lab tests even after price control by the government.
-not seriousness about their job, not following proper protocol

They Made wrong Gene-xpert RIF report, showed Rifampicin resistance (MDR-Tb) which is later on after 1 week got to know through outside report, it is not MDR-TB. During that 1 week gap, my wife suffered with physical & mental pain.


Kindly go through below Summary to make you understand the things sir,

Summary

On 2nd September 2021, Thrusday, First time I am Rohit Arora & My wife Bhawna Arora, we went to Fortis by 3 PM, Appointment with Dr deepak Joshi(Spine Surgeon).
He took Sample of Lipoma from Lumbo-Sacharal Spine from L3 to. L5 region subcutaneous region only. Approx 5-7 ml sample was taken for all culture tests related to that PUS sample.

On 3rd September approx 12.24 PM we got Report of Acid fast bacili & Gene-Xpert RIF report. Out of these two reports, Gene-Xpert RIF was showing Mycobacterium tuberculosis & RIFAMPCIN RESISTANCE .
Same day 3rd September we went again to fortis for Dr deepak joshi opinion. Dr deepak Joshi declared MDR -TB then
He referred to Dr digambar Behera( Pulmonologist) & we book appointment immediately by checking next availability with doctor.

On 6th September, Monday, we met Dr. Digambar behera, He declared it MDR TB & he referred GMCH-32 for treatment of MDR-TB.

On 7th, 8th, 9th we visited GMCH 32 for starting treatment & for all departments clearance (Eye, ortho, cardio, psychiatry) Sothat treatment could start immediately because we are afraid bacteria should not communicate to any organ of the body.

On 9th September, thrusday Dr. Varinder saini( Assitant professor, pulmonologist) suggested us for 2nd time Gene-xpert RIF test as per government procedure, Since MDR Tb is not so common, On thinking we decided to aspirate again sothat treatment could be started ASAP.

On 10th September, Friday we again had appointment with Dr. Deepak joshi for aspiration process & to handover sample to another outside lab.
Three times, very thick needle was inserted in Patient Bhawna arora near Lumbo-sacral Spine for collection of enough amount of Sample & the procedure is painful & dangerous which we did second time for confirmation of MDR-tb as suggestion by Govt.-32 Doctors.

Then immediately we went to GMCH-32 for giving them two falcon tube of PUS Sample . One Falcon tube they sent to PGI for culture test. Another falcon tube they suggested me to give outside lab for Gene-xpert test. I gave to SRL lab, zirakpur.

On 12th September Sunday by 2 PM we got outside report of Gene-xpert RIF where only Mycobacterium tuberculosis detected, NO RIFAMPCIN RESISTANCE.

Same day i called to fortis in laboratory to check this confusing & contradictory reports which was clear to me that one report is not correct.
One of the lab-executives in Fortis-SRL lab confirmed first that it is Mycobacterium tuberculosis detected & Rifampicin resistance not detected which she cleared second time i asked to her.

On 13th September, Monday i went to fortis to confirm this thing sothat regimen could be start accordingly.
Dr. Anita Sharma(MD consultant) was saying it is an IT error. As she said, she had confirmed the report initially to Dr. Deepak joshi which she was lying she didn't do that.

From 2nd September to 12 September we were in trauma,
We are harassed alot due to this & my wife experienced mental & physical pain due to fortis staff medical negligence & not following the proper protocol & procedure even after paying extra money for consultation, procedures & laboratory testing.

Treatment of MDR -TB was almost started & medicine has been prescribed by doctors & even govt doctors referred to us Mohali or Derabassi govt hospital for collection of MDR-TB drugs because we live in Zirakpur, it comes under either mohali or Derabassi for medicine collection of MDR-TB.

MDR-TB drugs are very dangerous drugs which can cause permanent hearing to patient, depression, psychosis, suicidal tedencies, renal toxicity & many other major sideeffects.

This is very surprising to us to see diagnosis part of fortis, coz they know MDR -TB is not a common disease . It reoccur happens to 5-10% popultion of TB patient in india.
& even we told that no history of tb in patient as well as in family & no high antibiotics is taken in the past, then obviously they should understand we should prescribe test again to rule out this thing but they didn't. I find fortis mohali is making money with not following proper protocol & procedures because they want to do maximum consultations in a day.

rohit arora
91-[protected]