[Resolved]  Fortis Healthcare — swine flu patient kept with other patients

Hi team,

In forstis vashi. Management kept swine flu patient with other patients in icu.
Infact if i am asking for mask they don't provide me. I have to fight to get mask but other patients relatives are just entering without mask. They may spread h1n1.
Do keeping swine flu patient with other is allowed. As i read many articles about it everywhere it is mentioned that they need isolation treatment. And do this writing may harm my patient.
Few more problems i want to add.
1) staff is not train they even don't know they can't keep thermos bottle in oven i have hillighted it twice.
2) they don't force or guide other patients relatives to wear mask.
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Apr 5, 2019
Complaint marked as Resolved 
Fortis Healthcare customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2019
Fortis Healthcare Customer Care's response
Dear Madam,

Thank you for bringing this to our notice.
We sincerely regret any inconvenience that you may have experienced.
We have shared your issue with our concerned team.
A hospital representative will get in touch with you at the earliest.
Our response team remains available at [protected]@fortishealthcare.com

Warm Regards,
Team Fortis
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