[Resolved]  Fortis Healthcare — the hospital is a money making machine and has incompetent specialists

Address:Chennai, Tamil Nadu, 600020

I wish i could give this place zero stars! The hospital is a money making machine and has incompetent specialists. My father-in-law was admitted recently with an infection. They did numerous scans (Ct, mri, ecg etc.) and kept changing the story with each scan - uti, kidney disease, liver disease, and finally the possibility of cancer! They sent him to the icu, refused to address a lump in the liver, and charged several lakhs for a completely inconclusive outcome. Finally they recommended a pet scan (Which they don't do themselves because they don't have the machine). Specialists at apollo finally diagnosed the disease as an amoebic infection. This could have easily been treated by draining the lump in the liver right in the beginning. It would have been a 2-day affair instead of a 2-week saga. Please stay away from this terrible place!
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Mar 23, 2019
Complaint marked as Resolved 
Fortis Healthcare customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2019
Fortis Healthcare Customer Care's response
Dear Mr. Malik,

We sincerely regret any inconvenience that you might have experienced.
For us to initiate corrective actions, request you to share the hospital location and your contact details so that we can reach out to you to understand the concerns in detail.

Warm Regards,
Fortis Healthcare
Verified Support
Feb 20, 2019
Fortis Healthcare Customer Care's response
Dear Mr. Malik,

We request you to share us the hospital location and your contact details so that we can reach out to you to understand the concerns in detail.

Alternatively you may directly write to us at [protected]@fortishealthcare.com.

Warm Regards,
Fortis Healthcare
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