Fortis Healthcare — Unavailability of sisters and nurses when the patient requires.

Address:

Fortis hospital, Bannerghatta road, Bangalore.

To whomever it concerns,
My pregnant sister has been admitted and is on bed rest (bed no. 668) since a week in Fortis Bannerghatta hospital, Bangalore. We have observed there is always a delay in bringing bed pans to the patients, medicines are not being given on time which created a problem to her health. Whenever we need the sister urgently they are not available or occupied with other things.

Today my sister had to urgently use the bed pan and no sisters were available, my mother then herself went and got the bed pan. I hope you don't expect the attendant to do each and everything. We have been told that there is a shortage of nurses on the floor, but that doesn't solve the challenges patients are facing due to unavailability of nurses on time. This poor service needs to be improved immediately.