[Resolved] Fortis Healthcare — unjustified charge for rs 9092/- | |||
I arush rana was operated for bilingual hernia at fortis mohali (Admission date 21.08.2020/ uhid no.2156639). At time of discharge i was charged for rs 9, 092 under non payable items by the hospital saying they were not approved by my insurance company. After discussion with my insurer i was informed that they have covered the complete amount of rs 150, 187/- that includes non-payable items (Please refer the attached confirmation from insurer). After confronting the ipd team they are saying that have not received the settlement amount/settlement letter from the insurer only after receiving it they would take any further action, however final settlement amount of rs. 120, 149/- has been transffered to fortis hospital dated 11.09.2020 by the insurance company (Please refer blow snapshot). Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Fortis Healthcare customer support has been notified about the posted complaint. Verified Support Sep 22, 2020 Fortis Healthcare Customer Care's response Dear Arush Rana, We sincerely regret the inconvenience you faced. Our representative will get in touch with you at the earliest. Warm Regards, Team Fortis | |||
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