[Resolved] Fortis Healthcare — urology department

Anupam Hota

from Bengaluru, Karnataka

Address:

560047

I have to do a pipe test which is recommended by urology department, bannarghatta forties.

Its like almost everyday i am calling and asking them for the appointment but till now i have not received any answer.. What i have received is, when ever i am calling they are saying that they wud call me back in 10-15 mins, but no calls till now.

Since 12-14 days i m facing this problem.
Since then only once i have received a call from thr side and even that time they were not given me the appointment for the test.

They said that they have sent me a msg regarding the appointment but i have not received any of such.

This is very unprofessional and disturbing in such medical environment.

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Apr 10, 2019

Complaint marked as Resolved

Fortis Healthcare customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2019

Fortis Healthcare Customer Care's response Dear Mr. Anupam,

We sincerely regret any inconvenience that you might have experienced.
We request you to share your contact details so that we can reach out to you and facilitate the appointment booking.

Warm Regards,
Fortis Healthcare

Verified Support

Mar 10, 2019

Fortis Healthcare Customer Care's response Dear Mr. Anupam,

We request you to share your contact details so that we can reach out to you and facilitate the appointment booking.

Alternatively, you may write to us at [protected]@fortishealthcare.com

Warm Regards,
Fortis Healthcare