Fortis Healthcare — Vaccination details not updated unable to generate certificate

Hi ...my family has been a very old and regular visitor of fortis hospital and very great ful for the service to given by fortis..but the recent experience with the hospital (the branch next to Sigma mall)has made me decide not to visit any of the fortis hospitals ever..to narrate the incident briefly -on 25th May we came down tonthw hospital to take the vaccination and did the first dose and submitted all the deatils to have it updated.the staff stated that it will be updated later and asked us to leave for the day..since this is a big institution we did trust them n left..but even after five days it wasn't updated my sister called up n followed up and the hospital staff responded telling don't worry it will be done..now when we are supposed get the second dose it still shows not vaccinated for the first does itself..to enquire about the same we reached the hospital and this staff in the admin named charan..has not updated our details and has made a big goo[censored]p and is also arrogant and not agreeing his mistake and getting this sorted..he is asking us to come the next day when WE call and has spoken very rudely and has refrained to help us with us..thus has left us helpless sad and disappointed to face this from sucha Great institution...we have plans of travelling abroad and because of this issue we are helpless n request u to take action on him n sort this ASAP