Fortune Honda — vehicle keys was lost by service center

Address:

Hyderabad, Telangana, 500015

Hi team,

My vehicle was given for servicing at "fortune honda service center west marredpally" on 16th jan, 2020 and they have lost the keys of the vehicle somewhere in the scrap.
They seemed to be playing some game and unfortunately they used my keys as a toy.

I was promised that original keys will be searched and returned to me in 2 days and a duplicate keys was made for temporary purpose.
Now, its been 2 weeks and as there was no update from the service center and when i contacted them, they are being very rude, harsh and abusive over the call.

The internal lock mechanism of "lock set" has been changed to support duplicate keys and when i insert the key, it turns to left and also right to turn off the ignition and to lock the handle.
I am afraid as the internal locking mechanism is changed, there may be chances of vehicle theft. I pray that such no incidents take place before it is sorted, otherwise it may lead to filing of an fir.

Thanks