I tried to pay simpl app bill payment onecard but Its failed on july 19. Today is 30th August didint get refund. Many times i called customer care and many times maild one card team. I have valid proof oj merchent agreed they didnt get amount. They official maild me. And that all think i forwarded onecard help. But didn't any response from onecard team. Worst experience ever.. What i do next. Was this information helpful? | 
Greetings from FPL technologies!
We could not fetch your account details based on the info provided and request you to share the same with us via [protected]@getonecard.app or reach out to us via our in-app help section and we will take a look and resolve this for you.
Thanks,
FPL Technologies