SIR/MAM
This is regarding the referral program of ONE CARD by FPL Technologies.
I applied for ONE CARD from the one card app on play store. Their was an offer going on that if I refer someone to get one card via my link and he/she applies for it then I will be getting 2000 points and a Rs. 500 amazon voucher per referral.
I referred the card to my father(BHUPENDRA SACHDEVA) and brother(DIVYAM SACHDEVA) and they both applied for it.
First of all I didn't received the points, I mailed them, raised tickets and received 4000 points for my 2 referrals and I was told that I will receive the vouchers on or before 15 feb 2022.(screenshot proof attached)
After 15 feb 2022 when I asked them for my vouchers, they asked me to send the proof that I referred them.
In proof they asked me to send the screenshot of the chat in which I referred them.(screenshot attached)
now who keeps 2-3 months old chat.
then also I was having one of the chat so I send them the screenshot but then also they didn't send me the vouchers.
In their own app I can clearly see to whom I have referred.
I am able to see both my referral name clearly.
I sent them that picture also but then also they didn't send the amazon vouchers.
IF I CAN SEE THEM IN MY REFERRAL AND I HAVE ALREADY RECEIVED HALF OF THE REWARDS i.e MY REWARD POINTS AND I HAD BEEN TOLD THAT MY VOUCHER WILL BE CREDITED, WHICH SURELY PROVES I REFERRED THEM.THEN WHATS THE POINT OF ASKING A SILLY PROOF 2 MONTHS LATER THAT IN 99% CASES WILL NOT BE AVAILABLE WITH THE CUSTOMER. IT IS JUST A WAY TO ESCAPE.
And now they are not even replying to my email.
Please look into the issue and provide solution as soon as possible.
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