Franch Express Courier — AWB no. [protected]

Address:

600017

Regret to inform you that the above awb contained pack of our courier booked in chennai on 3.5.17 to hyderabad has not delivered till such time. The courier reached hyderabad on 4.5.17. I have checked the awb number. But the courier man refused to deliver the packet. He asked the sender to come & collect the packet & he is not willing to deliver. I am really shocked by his behaviour.. I wanted to know, why my courier doesnt reached? Is it your franch express service? If you would have told us the courier will reach only after 6 days, i would have not choosen your service.
I am really annoyed of your service. Also i am going to file a petition in the consumer court after lodging a police compliant.
Kindly let me know the status & reply.

Prabha krishnaswamy