Franch Express Courier — Not able to trace the letter by franch express courier

veeyesiyer

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560004

I, mrs. bagirathi, ([protected]) from bengaluru sent a letter/document no [protected] to my brother r. venkatachalam, 170, new colony tuticorin, tamilnadu, 628003 on 03/11/2016 around 11 am through m/s balaji tours, franchisee, gandhi bazaar, basavanagudi, bengaluru.
Even on 4th nov, 19.00 hrs, it was not traceable. at around 22.00 hrs on 4th, i found in franch express tracking website that the destination for the above doculment is coimbatore and is in transit. no response from the company.

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Comments

Jerry Aloysius Beethoven

from Kumbakonam, Tamil Nadu

Called the Pallavaram branch and asked for status. They did not respond properly.
They told it is not in server still. No one is attending call or no one is checking the status. Very bad hospitality. My courier is lost now. what is the process now?
Should i go for police complaint?

Please arrange a call back ASAP

Jerry
[protected]