[Resolved]  Frankfinn Institute Of Air Hostess Training — fraud, not refunding money

I complaint about frankfinn non refund of my money and they replied me with a message that states that i have to mail about my issue at there official complaint mail id, i did that also but they replied me that my money is non refund able, what is this, this is not fair at all, i haven't attend a single class and i have paid 15000 which is not a small amount for middle class family like us. I should get my money back