[Resolved]  Frankfinn Institute Of Air Hostess Training — Refund registration fee and cancellation of my admission

Address:C.S. Tower, Plot No.-14-B-1,Krishna Nagar, Gopalpura Byepass, Jaipur, , Jajapur, Rajasthan- 302015

Dear Sir/Madam
This letter serves as a formal request for a refund of admission fee that I submitted to (23Aug, 2023) frankfinn Institute at jaipur during the procedure of registration and admission fee. I submitted 15000 on 1:07 PM in afternoon.

After the counselling session, i was selected to pursue 6 months vocational course- Frankfinn Post graduate course certification course in aviation, hospitality travel and customer services (FCAHTCS) on 23rd Aug 2023, and paid a total amount of 15 thousand to Frankfinn Institute.

But after one day, i will decides to cancel that admission process due to financial problems in my family because my parents don't allow me to join the Institute To solving this financial problem i want to get my amount from Frankfinn Institute. And i want to continue my further studies as well as taking coaching classes. So that’s why
I was not able to join this course because of my personal issues which I mentioned above.
I had visited and submitted application and registration fee to the Frankfinn Institute at jaipur but i dont get any updates and she has not tell any refundable and non refundable policy earlier and at the time of counselling also they give me the receipt after do days of payment which is a soft copy. And even i didn't attend any singal class or consume anything no products and no service And when i talk to the mam she also denied to pay back that (15, 000) that actually a big amount to me and my parents because we are belongs to poor family our financial condition is too week. It is means to a lots for me and my further studies.
Belongings from a humble background this amount makes a lot of difference to me, therefore I requested you to cancel my admission from your prestigious institute ( Frankfinn Institute at Bhubaneswar) and kindly refund my admission fee (15, 000) so that i can bear the expense for my further studies.

I attached some documents with a bank receipts of the payment that i had paid at 23rd Aug, 2023.
I hope to hear from you soon about the procedures for cancelling admission and receiving refund.

Please please help me i can't bear this loss I need my money back as soon as possible please understand my problem I am in a very bad situation right now.
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Oct 3, 2023
Complaint marked as Resolved 
Frankfinn Institute Of Air Hostess Training customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2023
Frankfinn Institute Of Air Hostess Training Customer Care's response
Hi, we request you to write to us at [protected]@frankfinn.com or you can share your contact number here. Our team will get in touch with you. Regards, Team Frankfinn 
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    Best Buliding, 'A' Wing, 5th Floor, S.V. Road, Opposite Andheri Railway Station, Andheri(W),, Mumbai, Maharashtra, India - 400058
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