[Resolved]  Frankfinn Institute Of Air Hostess Training — Regarding the unprofessional and rude behaviour of Ms NEERU, frankfinn institute of air hostess training, Rajouri garden, Delhi.

Address:

2nd floor, vishal enclave, C-12, opp metro pillar no 414, block C, rajouri garden, New delhi 110027

This is to let you know that during the situation of corona which was getting to ease in January 2022, my sister (HITESHI WADHWA) was planning to join Frankfinn institute of air hostess training to boost her profile and get some skills but she was also doing bachelor in business analytics (first year) online. She decided to join frankfinn and the nearest office to our house is rajouri garden. We called there and were attended by Ms NEERU. The only condition my sister was willing to join frankfinn was if her education would go online for a month so she could attend frankfinn classes physically. Ms NEERU has called every single day just to get the money but we kept our condition that if education would start physically, we would be getting back the whole refund of 15000 which we have paid. A coincidence is that my sister's university dropped a email about the physical start of classes just 3-4 days after we gave Ms NEERU the money. I want to make it clear that since that day, we have noticed how rude and unprofessional behaviour she is carrying. We called her every single day but she never pick the call and even if she pick, she says being in a meeting or anywhere else. Doesn't even replies on WhatsApp. Totally opposite behaviour after the payment is done and the time comes to pay back. We didn't had any idea this is the way employees of frankfinn institute of air hostess training would behave eventually. Such a big brand franfinn institute is and their employees do function like this. We live in Sonepat and its not we can go to the office everyday and ask for our refund back. We kindly want you to please look into this matter. I do have the receipt of 15000 paid to frankfinn institute. Thank you