[Resolved]  Frankfinn Institute Of Air Hostess Training — Request to cancel admission and refund registration fee from Frankfinn Pune

Address:Wadia college,Pune, Maharashtra

Dear Sir/Madam,
This letter severs as a formal request for a refund of admission fee that I submitted to your branch at Bund Garden Road, Pune during the procedure of registration and admission formalities.

After the counseling session, I was selected to pursue 6 months vocational training course- Frankfinn post graduate certificate in aviation, hospitality travel and customer services on 08th, SEP 2023 and paid a total amount of Rs.15000.

I was not able to join this course because of my personal reasons. But after few days, i will decides to cancel that admission process due to financial problems in my family.To solving this financial problem i want to get my amount from Frankfinn Institute.

I had called and informed to frankfinn pune i dont get any updates and she has not tell any refundable and non refundable policy earlier and at the time of counselling. And when i talk to the mam she also denied to pay back that (15, 000) that actually a big amount to me and my parents because we are belings to poor family our financial condition is too week. It is means to a lots for me.On the other hand I haven't attended a single class after my admission process.

Belonging from a humble background this amount makes a lot of difference to me therefore, I request you to cancel my admission from your prestigious Institute and kindly refund me the admission fee so that I can bear the expenses of my further education.

I attached some documents with a bank receipt of the payment that I had paid.
I hope to hear from you soon about the procedures for cancelling admission and receiving refund.

Damayanti Mallik R
Student Ref No.FIVT/PDP/23-24/56
Contact No:- [protected]
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Sep 28, 2023
Complaint marked as Resolved 
Issues has been solved
Frankfinn Institute Of Air Hostess Training customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2023
Frankfinn Institute Of Air Hostess Training Customer Care's response
 Hi, we request you to write to us at [protected]@frankfinn.com and we will get back to you. Regards, Team Frankfinn 
Sep 28, 2023
Updated by Damayanti Mallik
Complaint has been solved
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