Fraud/scam From JustDial's Vendors — fraud/scam in terms of justdial wifi vendors | delhi broadband vendors

Address:New Delhi, Delhi, 110092
Website:Justdial

Hey there,

I called justdial to get the wifi vendor's details nearby my location in delhi. Justdail had sent me a message containing the vendor details and forwarded my details to their vendors as well. As soon as i hung up the call, i started getting the calls from vendors proposing their plans.

I also got a call from [protected]/abhishek, he was telling himself from mtnl... He offered me three to four plans, i choose one from them.

Mtnl executive visited my home at around 2 o'clock to collecting the, documents and amount. I filled up the form and pasted photo and signed on that. He also provided me the acknowledge receipt.

I also asked for his id card, he said they are from local vendors, that's why he does not have any id card, but he said they are registered with justdial, you do not need to worry but for my satisfaction i captured his photo from my cell phone.

He started asking for 1600 rs and said that once i'll reach in the office then i'll register your application. I denied for the payment he said the registration will not happen until or unless payment received. I agreed to give 1600 inr and gave him 1600 inr. He said that within one hour i'll receive a verification call and also said you may also call at [protected] for confirmation.

I waited for the verification call for one and half hour, no call being received and then i called [protected] they said there is no such 1600 plan with us neither any executive being sent from their end and hang up the call.

I tried to [protected]/abhishek so many times, but he did not pick up the call.in the late evening he picked up the call and said till morning the executive will there for setting up modem.

No one arrived till 12 o'clock, i called that guy again, but he did not pick up the call and switched off his cell phone.

I called justdial to help me, but they said we can not call one by one every vendor to check??

I trusted on justdial and have thought that justdial has authorized vendors but they have ruined my trust on them.

Please suggest what should i do get back my ids and money??

Thanks
Mahendra
Email: [protected]@gmail.com
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Sep 06, 2017
Updated by Mahi88622
Hi Justdial,

The email address which you have provided does not exist [protected]@justdial.com.

Please tell me another email address.

Thanks
Mahendra
[protected]
Complaint comments 

Comments

Dear Mr. Mahendra,

Greetings from Just Dial Limited.

We were trying to get in touch with you but did not receive any response from your number.

Please write a line about it along with your contact number at feedback @justdial.com so that we can check what exactly happened

Team Justdial
Mahi88622's [Complaint's author] reply, Sep 5, 2017
Hey There,

I did not receive any call from Justdial, I myself called Justdial so many times to lodge a complaint but everyone said that they are unable to transfer a call to complaints department right now but we are arranging a call back from concerned department. I waited almost more than 10 hours, but no call has been received so far.

After so many attempts I could speak with Subarmanian/Justdial from Mumbai, He heard my complaint but said that I should have cross verified the number if it is exist in the message which has been sent by Justdial or not?? Justdial can not do anything in this regards.

Mr. Justdial executive I would like to tell you that as soon as i hung up the call, I started getting the vendors call so there is nothing that i can doubt because i believed that this is something that Justdial has passed my number to vendors. I did not cross verify the number because i had faith in Justdial services.

One question always comes in my mind that why Justdial has forwarded my details to such unathorized vendors without my permission???

I have marked an email at "feedback@justdial.com" with attachement. Please go through it.

Please let me know if any other information needed, I would happy to help you.

Looking forward for positive response.

Thanks
Mahendra
9953878695

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