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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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1.7
Updated: Oct 5, 2024
Complaints 2442
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829
Unresolved
1613
So far, so good. Freecharge Payment Technologies / FreeCharge.in is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Freecharge Payment Technologies / FreeCharge.in will keep up the work and continue to help more customers with their concerns even better 🤝
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Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 3

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N
nagendravarma datla
Dec 30, 2022
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Address: ASR NAGAR, Jammu narayapuram vizianagaram

I have done online transaction of Rs 10000 on 25 th December 2022 through freecharge( accelyst solutions pvt Ltd). Amount debited from my yes Bank credit card but not credited to my payee account . Kindly look in to the issue and resolve at the earliest

D. Nagendra Varma
Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
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    N
    nagendravarma datla
    Dec 30, 2022
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    Address: F2 venkateswara nilayam
    Website: Freecharge

    I have made transaction from my credit card through ACCELYST SOLUTIONS PVT LTD as payment gateway. Amount debited from my credit card and not credited to the payee account..so far no one is responding from accelyst solutions pvt Ltd
    Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
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      M
      manish291088
      Dec 28, 2022
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      I got link to pay electricity bill. Fraud transaction happened which resulted in deducting 14739 rs from my debit card.
      Transaction id is[protected]
      Please check and reverse this transaction.
      Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
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      When will my issue be resolved?
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        S
        Surej Alex
        Dec 27, 2022
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        Kindly note on 24th December got a call from a lady stating that she is calling from Standard Chartered Bank and said that the credit limit is getting increased on my card and she even told my out standing details on the credit card, meantime an OTP received and she asked me to share the OTP received on my mobile phone, the moment i shared Rs 44157 was deducted..Request you to please kindly retrieve and deposit back to my account. Have intimated SCB also in this regard.
        Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
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        When will the issue be resolved code
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          MD RAYHAN MIA
          Dec 26, 2022
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          Address: Hello, TEAM FREE FIRE Bangladesh My FREE FIRE I, d Ban I only use Headshot Hacking wich is only use for fun I Didn't know Because of this my FREE FI

          Hello,

          TEAM FREE FIRE Bangladesh

          My FREE FIRE I, d Ban I only use Headshot Hacking wich is only use for fun I Didn't know Because of this my FREE FIRE I'd Ban I request you My I'd be unbanned and in future I will not do any such mistake .🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺🥺

          I m waiting ...😪

          Player name- Gw༉Rᴀʏʜᴀɴn®Y
          ID:[[protected]]
          Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
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            R
            Ramesh B
            Dec 23, 2022
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            Address: 4/309 ,Roja street , Anbarasu Nagar, nazhratpet, chennai-56

            I am Ramesh.21/12/2022 at 1.55 pm my HDFC credit card amount Rs 43000 was debited without myself.disputes transaction. A fraud person misused my credit card.please help me. Fraud person phone number is [protected]. .this number also working now.pls find and give me. Thankyou
            Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
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              A
              Ajaykumar ninama
              Dec 20, 2022
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              Address: India gujarat
              Website: youtube.com/@ajay520

              [protected] I'd unbend karo pliz v bags chiyae ok bhai mere liye bhi free fire I'd unbend karo May YouTube channel he
              Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
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                K
                Khemakaran Yadav
                Dec 5, 2022
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                My Free Fire I'd Ban I Only Used Skin Tool Application Which Is Only Used For Fun I Didn't Know Because Of This My Free Fire I'd Ban I Request You My I'd be unbanned and in future I will not do any such mistake

                My free fire id - [protected]

                Thank you.
                Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
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                  B
                  Bhuinyarayan
                  Nov 23, 2022
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                  Address: Ram Mohan Mullick Garden Ln Kolkata 700010

                  I am a free fire player, I am 14+ years old. And I've been playing Free Fire for two and a half years. But the gameplay I used to play with Free Fire ID has now been suspended. My Free Fire ID was created with a Facebook account.
                  But without my permission a hacker hacked my Facebook ID then logged in free fire and used head shot hack. Maybe that's why my free fire id has been suspended .

                  My sincere request to you, Garena Team,
                  Please unsuspended my free fire max id.

                  My Free Fire id- [protected]
                  Game Name- Raja Yt
                  UiD- [protected]
                  Thank You Garena Team
                  Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
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                    H
                    hekh
                    from Indore, Madhya Pradesh
                    Nov 13, 2022
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                    Hello
                    Scammer has done fraud with me by using freecharge app
                    I already filed a complaint in cyber cell, bank and police station
                    Freecharge agreed that the scammer is our member but they are not providimg details to cyber cell and bank
                    Because of them we are not able to find a culprit.
                    Kindly take strict action
                    Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
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                      H
                      hekh
                      from Indore, Madhya Pradesh
                      Nov 9, 2022
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                      Address: Treasure town plot num va05

                      The scammer has done 3 transactions by using my debit card details but the free charge is not supporting me at all not even they supporting cyber cell. please help me.
                      Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
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                      Why you guys are not supporting. Because of ypu scammer is doing fraud with innocent people as they are aware that you dont help victims at all
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                        L
                        Lalji Kumaria
                        from Mumbai, Maharashtra
                        Oct 21, 2022
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                        Address: Gurugram

                        I have updated KYC of Rita Kumaria

                        On 21.10.2022 I have recharged my vodafone mobile no. [protected] with 1499 but stillnot credited to my mobile account.

                        Their Call Center number is coming busy all the time

                        Indian financial services company
                        Freecharge is an Indian financial services company based in Gurugram. It allows users to pay bills such as electricity, gas and telephone, as well as recharge mobile, broadband, DTH and metro cards. In addition, it enables the users to invest in mutual funds and get credit through Freecharge EMI
                        Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
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                          P
                          Paras Sharma
                          from Raipur, Chhattisgarh
                          Oct 15, 2022
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                          I have received an email today that someone created a fake freecharge account with my business email address. This email address is registered with my bank and PayPal account. I have a complaint to freecharge but they keeps suggesting to send mail to this and that, I have sent several emails and also complaint on twitter but no proper response received. Company even not verified the email address before registering on an acocunt.
                          Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
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                            M
                            ManojKumar123456
                            from Dehradun, Uttarakhand
                            Oct 4, 2022
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                            Address: not known
                            Website: jobonshines.com

                            Dear Sir
                            I would like to let you know that a fraudulent transactions of 10118/ was done on the required amount of 10rs by a website jobonshines.com. They deducted my 10118/ from my SBI credit card.
                            their contact no: [protected]
                            Kindly take legal action.
                            Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
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                              N
                              nirajnahata
                              Oct 2, 2022
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                              I recharged a wrong mobile number by mistake and now I am getting no response from the customer support. The reference id is [protected]. Please reverse the recharge and refund the amount.
                              Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
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                                B
                                bishal402
                                from Raiganj, West Bengal
                                Sep 27, 2022
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                                I was paying rent but this is show processing and after some time failed the transaction or money not refunded. Today 26/09/2022 and I was paying 24/09/2022. 2 day complete but refund not received please help me
                                Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
                                Sep 27, 2022
                                Updated by bishal402                                 Hello Sir, I did a transaction of 1993.6 on 24/09/2022 which failed so I have not received the refund till now. Please help me.

                                I am attaching some screenshots related to this transaction in which all the details or date are mentioned. Thank You

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                                  O
                                  osmangani
                                  Sep 26, 2022
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                                  Sir I am playing free fire game since 2018. Due to using 3rd app, my level 66 ID is suspended. Sir my ID is suspended for 9 months. Sir I understand my mistake. I will never use a 3rd app again. Sir please give me a chance and return my id.
                                  ID Name :❖ⒻⒻメɢᴀᴍᴇʀ࿐
                                  ID level : 66
                                  UID Code: [protected]
                                  Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
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                                    V
                                    VeryAnnoyed
                                    Sep 16, 2022
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                                    Resolved

                                    An account was made using my email address by someone else (under the name 'Amazing'). I emailed [protected]@freecharge.com requesting the account be closed, and they said the process to close was initiated but could only complete if a number of checks were met, e.g. emptying the wallet balance and removing all saved cards. I don't have any way of accomplishing or confirming these checks because it's not actually my account, just someone fraudulently using my email.
                                    Oct 19, 2022
                                    Complaint marked as Resolved 
                                    Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 18, 2022
                                    Freecharge Payment Technologies / FreeCharge.in Customer Care's response                                     Dear Customer,

                                    We would request you to kindly write us an email to [protected]@freecharge.com from the registered email address.

                                    Regards,
                                    FreeCharge Team
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                                      V
                                      Vigneshwar J
                                      from Delhi, Delhi
                                      Sep 14, 2022
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                                      Resolved

                                      Address: Puducherry

                                      Dear Sir/Madam,

                                      I would like to inform you that, fraudulent person called me and cheated with explained about Card Protection Plan (CPP) with my SBI Card account, unexpectedly amount was transaction from my SBI Credit CARD, which was debited Rs.14974.64 to Accelyst Solutions 560038N in my last transaction history, it was not done my mine. Please do not settle the amount to that transaction and revert back the fraudulent transaction. Kindly i request you to please do the needful help at the earliest.

                                      Thank you,
                                      Oct 18, 2022
                                      Complaint marked as Resolved 
                                      Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 16, 2022
                                      Freecharge Payment Technologies / FreeCharge.in Customer Care's response                                       Dear Customer,

                                      We would request you to write us an email to risk.[protected]@freecharge.com.

                                      Regards,
                                      FreeCharge Team
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                                        V
                                        Vigneshwar J
                                        from Delhi, Delhi
                                        Sep 14, 2022
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                                        Address: Puducherry

                                        I would like to inform you that fraudulent persons unexpectedly debited my Credit Card transactions to the Merchant name with Accelyst Solutions 560038N Rs.14974.64. Kindly do the needful to cancel the transaction and revert it. Kindly I request you to please do the needful at the earliest.
                                        Freecharge Payment Technologies / FreeCharge.in customer support has been notified about the posted complaint.
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