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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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Last updated Nov 22, 2023
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+91 12 4433 0000
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400051

Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 3

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O
osmangani
Sep 26, 2022
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Suspended account recovery

Sir I am playing free fire game since 2018. Due to using 3rd app, my level 66 ID is suspended. Sir my ID is suspended for 9 months. Sir I understand my mistake. I will never use a 3rd app again. Sir please give me a chance and return my id.
ID Name :❖ⒻⒻメɢᴀᴍᴇʀ࿐
ID level : 66
UID Code: [protected]...
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V
VeryAnnoyed
Sep 16, 2022
Sep 19, 2022
This thread was updated on Sep 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized use of my email to open an account for someone else

An account was made using my email address by someone else (under the name 'Amazing'). I emailed [protected]@freecharge.com requesting the account be closed, and they said the process to close was initiated but could only complete if a number of checks were met, e.g. emptying the wallet balance and removing all saved cards. I don't have any way of accomplishing or confirming these checks because it's not actually my account, just someone fraudulently...
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V
Vigneshwar J
from Delhi, Delhi
Sep 14, 2022
Sep 16, 2022
This thread was updated on Sep 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent Credit Card Transaction

Address:Puducherry

Dear Sir/Madam,

I would like to inform you that, fraudulent person called me and cheated with explained about Card Protection Plan (CPP) with my SBI Card account, unexpectedly amount was transaction from my SBI Credit CARD, which was debited Rs.14974.64 to Accelyst Solutions 560038N in my last transaction history, it was not done my mine. Please do not settle the amount to that transaction and revert back the fraudulent transaction....
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V
Vigneshwar J
from Delhi, Delhi
Sep 14, 2022
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Fraudulent Transaction

Address:Puducherry

I would like to inform you that fraudulent persons unexpectedly debited my Credit Card transactions to the Merchant name with Accelyst Solutions 560038N Rs.14974.64. Kindly do the needful to cancel the transaction and revert it. Kindly I request you to please do the needful at the earliest....
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R
Ravinder
from Wardha, Maharashtra
Sep 12, 2022
Sep 19, 2022
This thread was updated on Sep 19, 2022
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Refund not credit to payment source even after 1 month.

Address:Virtual

I had cancellled partial order from Netmeds to which the payment was made through Freecharge App. Netmeds had processed the refund to Freecharge whereas it is still showing as Processing since last 1 month. Pls expedite to refund the same to payment source or to freecharge wallet to utilize the amount....
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S
Suresh_1304
from Gandhinagar, Gujarat
Sep 11, 2022
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Money Deducted from my ICICI Bank account

Address:Don't have information
Website:Don't have infromation

I ordered a smart watch on (Amazon) which was shown on my Facebook ...But when I entered the details of my ICICI Debit card number..It was deducted 15, 100 ₹ from my Bank account without confirmation..I also called inAmazon customer care number..But the customer care executive said me that it was not Amazon site..But It was Fraud site...So then I went in the bank..But they said that they can't help me with this deducted transaction from...
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Someone named Sahil used my email address - which is not the kind of email address someone could simply guess - to create a Freecharge account. I just received an email with the subject line "Welcome to Freecharge." The mobile phone number associated with the account is not mine.

I would like to know why someone would use my email address for this reason. Are they able to scam me by doing this? How can I protect myself? Please...
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S
Saiswaroop1993
from Visakhapatnam, Andhra Pradesh
Sep 3, 2022
Sep 4, 2022
This thread was updated on Sep 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding my refunded amount from red bus

I had booked a bus through red bus from Nellore to Tirupati on[protected].Ticket got confirmed ticket booked for night 2 am bus but i didn't receive and bus service number or bus details till night 2:20..I called to customercare service of red bus they also tried to contact bus operator even though they didnt responded so he said with in 48hrs it will be settled but till 2 weeks had completed there is no proper response from red bus.Simply...
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U
utkarsh2104
from Faridabad, Haryana
Aug 31, 2022
Sep 19, 2022
This thread was updated on Sep 19, 2022
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My Email was used to Register an Account without my knowledge or any permission

Somebody registered an account with Freecharge using my email address. I never received a message to confirm that I want to use my email for that account.

The number being used is not mine, and I have never used freecharge.

I want Freecharge to remove my email address from the account....
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R
rvat
Aug 28, 2022
Sep 19, 2022
This thread was updated on Sep 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

An account was registered with my email without my authorization.

I received an email from Freecharge indicating that my email was used to register an account. This was done without my authorization as I did not initiate any contact with this company.

I would like this account and my email my email removed from their database....
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2
2208746792
from Gurugram, Haryana
Aug 27, 2022
Aug 29, 2022
This thread was updated on Aug 29, 2022
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Unban account

Hey,
I have been playing free fire since last 2 years but now my account has been banned. I think there is a mistake from your side because I didn't modify the game but still my Free Fire account got banned.
I request you to unban my account and I promise that I will never ever use glitch files, or modify this game.
I hope you will look into this matter and do the needful as soon as possible!
Thanks
br...
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J
Jay jhakal
Aug 26, 2022
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Unauthorised deduction of Rs 20531.6

Address:Balchand pada, bundi, Rajasthan

Dear sir
2 unauthorised fraudulent transaction happened from my sbi credit card in tranches as mentioned below on 26 July 2022
1. Amount 10230.87
2. Amount 10311.74
Please arrange to process refund and provide me relief as I am a poor daily wager living in penury.The outstanding amount got debited from my hard earned savings which I have saved for the treatment of my ailing mother in bank account .Please please...
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R
Rahila Begum
Aug 26, 2022
Aug 26, 2022
This thread was updated on Aug 26, 2022
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Amount Not credited to beneficiary account

Address:Maharashtra

On 19August 2022, i had made a transaction of 10500rs through freecharge and it's successful money is deducted from my account but money had not received to beneficiary account.Its more than 5working day's.Today is 26August 2022 until now money is neither credited back to me nor in beneficiary bank.I visited both bank but until now no response.I had called customer care but no response.I want my money back please help me...
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Address:Maharashtra
Website:Freecharge.in

Amount debited from my account on 19 August 2022, but not credited to beneficiary account it's 5working days now, until now amount is not credited neither refunded back.Please resolve my problem.I had gone bank tried customer care number but until now no response, please refund my money...
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R
Rahila Begum
Aug 26, 2022
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Not credited to beneficiary account

Address:Gali no.1, Kasaridhi
Website:Freecharge.in

Sir, From freecharge i had done transaction and it's successful on 19August, 2022 but in beneficiary account it's not credited.Its more than 5working days but until now amount is not credited to me neither in beneficiary account.I had visited bank also but they could not help.Where is my money? gone.I want it refund.I had call customer care but it was not resolved.I want my money back...
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K
Kandarp thakkar
Aug 22, 2022
Aug 23, 2022
This thread was updated on Aug 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Light bill payment

I have done light bill payment on 5th august 2022 of INR 2110. The money is deducted from my account but payment failed.
After this freecharge told me that refund will be done by 13th august, however i have not received the refund. after that i have raise the query and i have received the mail that they have not received the money and i need to check with my bank.
i checked with my bank and bank told me that payment is successfully...
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M
Mary Beckett
Aug 19, 2022
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Someone has used my email address to register an account

I received a series of emails today that indicates someone has set up a freecharge account using their own name, my email address and someone's phone number (not mine).

I don't want this account to show my email address as I do not have anything to do with it....
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M
Mohittuteja97
Aug 18, 2022
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Unethical fees charged

Hi, I did a transaction of 20Rs using Freecharge Pay Later on 16 July and I didn't knew that I have to pay the amount on 5th of August.
I didn't received a notification before due date from freecharge and thus with the autodebit feature ON freecharge tried to auto deduct payment of 20rs from my account, now as I didn't had balance in that account I am being charged 590 Rs as a bounce charge!!

This is totally unethical...
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H
H.B. Group
Aug 13, 2022
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Block my money

My number [protected]
Email- [protected]@gmail.com

Respect sir last two days befor I added money in freecharge wallet I not able to withdraw and not able to spend via freecharge wallet balance so please refund my money in my bank account...
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A
Ambarbiswas
from Howrah, West Bengal
Aug 12, 2022
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Paylater dispute

Why is my paylater due is higher than the total amount of transactions I've done? Also none of refunds i got was settled in my total amount due and even without those refunds being deducted from the due it's still higher than the total amount of transactions I've done i want answers, transactions done from 7 August(last bill paid on 5th August) is 102+97+70+209+276=754 and my bill is 852rs out of which 102+70 should be refunded so bill should...
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