Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

I had recharged my vodafone mobile number with freecharge for rs. 852 and they have credited some random other number with this amount.

On my contacting them for this mistake and asking them to revert the transaction their reply was blatant and irresponsible as pasted below:

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Thank you for writing in!

We regret to hear that your recent recharge with us was unsuccessful.

As...

I tried to recharge my following vodafone's phone number - [protected] (West bengal) with 955 internet package of 10 gb 3g data but i don't know that for some reasons it was not-at-all successful which was quite shocking for me since i couldn't find any valid reasons behind it that my vodafone's phone number - [protected] (West bengal) was not-at-all successfully recharged!!! And moreover i still not have received my full amount refund of rs.955/-...

I have made the payment through freecharge for booking redbus ticket.
payment deducted from freecharge wallet but ticket is not booked.
following are the details:
Amount: 998
Bus: lucky travels
Journey: savarkundla to mumbai
Date of journey: 06-08-16
Date of booking: 05-08-16
Seats: lower berth seat no.5 & 6
Mobile: +91 [protected]

I have got the email from freecharge...

I have send you the last 10 digit of order id. I have recharge to mobile number ([protected]) on 5 august but some reason it would be failed. I got a message that failed to recharge of 200 (Order id-fcvw[protected]) and your refund of 65 will be done to freecharge wallet and 135 to your card. It's thanks to that i got the rs of 65 in my wallet but remaining money of 135 still could not be credited in my bank account....

Dear Sir/Madam
I have paid Rs 3528/- for electricity bill K.no.[protected] on dated 06.08.2016 throgh state bank of india against K.no. FCEW[protected] but till this amount has not settled against bill so please let me know the status or send refund to our account asap.

Thanks
Jagdish Chhajer...

Hi
The transaction made on 7th August through my free charge account is not authorized by me. Someone has hacked the account and made the transaction. See the alerts on 6th August when the hacker tried to change the phone number to make the transaction and on 7th, a transaction happened through clear trip.

mail ID IS [protected]@rediffmail.com
FC Transaction ID
0FELxBafosDr82_49291406_1
Cleartrip...

Sir i had a recharge monday august[protected] in freecharge web site due to server problem my

Recharge amount is not credited in my mobile number but balance is detected in my bank account

Till amount is not return so please refund my amount.

E mail id - [protected]@gmail.Com

Total recharge amount: rs. 200

Order id

Fcvw[protected]

Fcvw[protected]br...

Mobile no [protected] par RS=99 ka validity extension ka rechare keya par rechare nehi hu a
Reference no -[protected]...

From last few days i got so unnecessary msgs about recharge and all. Even i do not use my phone number on freecharge, may be someone else using my number on freechare to operate their freecharge account, my number is [protected] so please kindly check this and deactivate my number from freecharge account, i even called that numbers which i got on sms, they said they are unable to delete the number, because they don't have other number to delete....

Money deducted from bank, not added to account
On aug 6, 2016
I tried to add a sum of 1200 to my wallet on 6 aug 2016, around 11am.
The sum of money is deducted from my bank account and is not added to my wallet.
And i haven't got any refund yet
Not even a message from freecharge regarding this fault.
I tried to reach the customer care no and no one is picking up the phone.
Highly dissatisfied...

Date of incident - wed jul 27 2016, 5:41:06 pm
I made fc wallet moeny withdrawal to bank account. Freechage id generated and wallet money debited but after 15 days still money not credited in bank account.
Id qa5pp98ut5yn9ar2v3rucq
I made fc wallet moeny withdrawal to bank account. Freechage id generated and wallet money debited but after 15 days still money not credited in bank account.

Thanks
Daresh...

Name: dhanaji shrimant aldar
Phone no :[protected]
Order id: fcea[protected]

This order electrical recharge not done... But my account cash reduce...
Ur company send me msg 4-7 day my cash refund my account... But today 9 days cash not recive......

Dear team today i rechaged ma phn the no. Is [protected]. Its aircel. I recharge on 150rs. Bt recgarge ws waitng then suddenly got a message for ur sight. Recharge was pending... Wt the hell team pls refund ma money.. Ur rechage is not sussecful n deducted ma bank acont of rs 150... I have a proof also kkk so plss refund ma money.. Otherwise wna legal actio on u......

Dear team,

Money transferred wrongly with out my notice.

Money transfered to this number : [protected] his name is akash.


Rs. 5000 to akash on jul 23, 2016 at 02:33 pm. Transaction details transaction id : bb4bcb92d9e[protected]cd89b13c38
Rs. 4900 to akash on jul 23, 2016 at 02:34 pm. Transaction details transaction id : 7eefb085653f490fbb81b0013a1805da


I am...

This is the second time I'm giving complaint on https://www.consumercomplaints.in.
Freecharge not responded for my first complaint. Freecharge asked me to send proof of my identity to in block my freecharge account. I sent the documents on 29 July, 2016. Later I sent lot of emails but freecharge not responded. Again freecharge asked me to send proof of identity on 4 August 2016, so again I sent all of my documents. Again 3 days completed, but...

I have been a freecharge user for past 3 years. Yesterday morning i got a mail that Rs 2455 has been sent to some Alok Gupta Phone number [protected] and the transaction is successful. Inspite of complaining to Freecharge that i havent initiated any transaction and i am sure that noone is aware of my user ID and Password, they are not ready to help me out and saying the money cant be refunded. I have always heard of fraud these companies do...

I have added 10000 rupees to my freecharge account to pay electricity bill, due date is today. Now i am unable to process other transaction from PAYTM due to exhaustion of my monthly transaction limit of rupees 10000 towards freecharge. That proved waste. You have replied that I can withdraw money after 7 days. But the due date is today. solve it uregently...

Hi sir, My freecharge account is ([protected]@gmail.com) already blocked. please refund my balance amount after then delete my account. I want to delete my account. If you can't do please let me know How can I remove my transaction history. For security reason I want to remove my all old transaction data. Please update me as early as possible. I am waiting for your prompt reply....

Dear sir,
I have added Rs.10, 000 to my freecharge wallet from my credit card to withdraw the same amount to my bank account after 7days. But my account got suspended. So I sent around 14 mails to reactivate my freecharge account with attached proofs/documents. But still my freecharge account not reactivated and I didn't receive replies even for my emails. Please raise a high priority complaint against freecharge to get my money back.br...

I recharged in my videocon d2h 1augest but my money credit in bank but do not recharge my video con....