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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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1.7
Updated: Oct 5, 2024
Complaints 2442
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829
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1613
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Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 96

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A
Apoorv Upadhyay
from Bengaluru, Karnataka
Aug 17, 2015
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Address: Bangalore, Karnataka

On 15th august i recharged with freecharge on my number [protected] for 248 and got message for successful recharge but after that i haven't recieved any benefit and when i called airtel customer care they told me that recharge of 198 has been done on my number freecharge is saying contact airtel and airtel is denying to do anything i will attach all relevant proof so that you can understand that 248 recharge was for airtel double data on moto g 3rd gen mobile Order Id: FCVW[protected] Recharged Date:[protected] Recharged No.: +91 [protected]
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    V
    vjnvinod
    Aug 17, 2015
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    Hello, i tried recharging my MTS MBlaze postpaid connection via Freecharge.in, and the transaction was failed, and they credited the amount in the freecharge wallet automatically Please note that, this is not correct to use the Customer money to put that in wallet Please refund the money back to my credit card account My MTS number: [protected] Incident date: 8/17/2015 Registered Mail id: [protected]@gmail.com
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      A
      Abhimohanty1812
      from Hyderabad, Telangana
      Aug 11, 2015
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      Address: Khordha, Odisha

      Using the freecharge app I requested a top up of Rs 70 for which the amount was debited from my account and the payment was successful. Till yesterday the recharge status was shown to be 'in process'. Today freecharge has initiated the recharge status to be failed. The have not refunded the money.
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        M
        m.gurpreet
        from Guwahati, Assam
        Aug 11, 2015
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        Address: Nagaon, Assam

        Dear sir, I have recharged an amount of Rs 349 on 10/08/2015 at [protected] (vodafone assm) but I have not got my recharge and money has been deducted from my account of State bank of india. Payment was done via ATM debit card and txn number of SBI is[protected]. I contacted freecharge.in with in few hours first they gave me support Ticket # 2042510 and then they gave me payment for the order no (FCVC[protected]) which has not been processed, via email. Now they are saying they will either recharge or refund my money within 5-7 working days. My question is why I should wait for my money for so long time. I want my recharge or money with in short time. Regards Gurpreet singh contc- +91 [protected]
        View replies
        my mobile number [protected] .my loss amount is 110
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          S
          scgupta1945
          from Meerut, Uttar Pradesh
          Aug 4, 2015
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          हमारी शिकायत नहीं कर रहे दूर । कितने निकृष्ठ व कितने हो क्रूर । फ्रीचार्ज भी होगया अब महगा । खुशी से नाचना पहनके लहंगा । SCGupta Mob"[protected] (Recharge failed Not Refunded till 9 days Order ID : FCVW[protected] Date : 26-Jul-2015 1.Complaint #1996990 We've just filed a support Ticket # 1998373 for your reference. And than 2.Complaint# 1998373 3.Complaint support Ticket # 2021003 26-Jul[protected]Jul-2015) TO TRANSFER INB Freecharge.in FREECHARGE Payments DSBI[protected]IG0AKPHUN3 TRANSFER TO[protected] 249.00
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            V
            Vellur Pandian R K
            from Chennai, Tamil Nadu
            Aug 3, 2015
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            Address: Chennai, Tamil Nadu

            Hi I have recharged Rs. 200 for vodafone number on yesterday 2nd august 2015 through mobile app (feecharge ). after done payment it says error unable to reach destination and amount debited in account and recharge not done. Amount not refunded in my account?????????????????? Reference code is CCACH1DCV218 [protected] HDFC bank
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              E
              Enky
              from Ahmedabad, Gujarat
              Aug 2, 2015
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              Resolved

              Address: Gandhinagar, Gujarat

              I recharged my Vodafone no of 50. The amount Has been deducted from my account but after failure of transaction the money is not refunded in my account. Kotak net banking shows OS FREECHARGE [protected] with ref. no PG-[protected] Kindly refund it to my account.
              Complaint marked as Resolved 
              Verified Support
              Aug 03, 2015
              Kotak Mahindra Bank Customer Care's response               Dear Customer, We would be glad to assist you, hence request you to provide your concerns along with your Customer relationship number / Account Number/ Contact number to us at solutions.[protected]@kotak.com enabling us to investigate the matter and address all your concerns to your satisfaction. Assuring you of our best services at all times. Thanks and regards, Kotak Team
              View replies
              i done a recharge of a amount of 264 ruppees in my airtel mobile number. The recharge is not done but the amount only detucted in my account. kindly please refund my amount of 264 rupees to my account.
              mobile number : [protected]
              freecharge reference number : FCVW[protected]
              date[protected]
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              My recharge is pending FCVW[protected]
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                P
                Pravin Mhalsekar
                Aug 2, 2015
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                Address: Uttara Kannada, Karnataka

                hello sir, I have recharge'd my phone of IDEA network contact no.[protected] from freecharge.com of rs 200 on 2Aug 2015 Order Id:FCVA[protected] but I didn't received any recharge but instead I got deduction from my account. I bought this notice to the freecharge.com I mailed them they saying it may take another 1 to 2 days for completion of transactions this is how they trouble consumers. Please sir help me to get my money Thanks
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                  N
                  NitinRamnani
                  from Noida, Uttar Pradesh
                  Jul 31, 2015
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                  Address: Ahmedabad, Gujarat

                  I have done recharge of rs 400 on[protected] which was unsuccessful after so many days they called me and said we are giving you refund, they asked my card no, pin and another rs 2040 was deducted from my account today on[protected]

                  I got call from [protected]

                  I also contant [protected]@freecharge.in and send them snapshots of my balance
                  My name Nitin Gopaldas Ramnani
                  Email I'd [protected]@gmail.com
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                    D
                    Deepen Mehta
                    from Pune, Maharashtra
                    Jul 29, 2015
                    Resolved
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                    Address: Pune, Maharashtra

                    complaint/ticket number - #2009326 open at Freecharge.in. Issue is after online recharging of amount Rs. 135/- through "Freerecharge.in", amount is deducted from my bank account but mobile balance haven't been recharged. Email ID registered with FreeCharge.in is, deepen.[protected]@gmail.com. Recharged number: [protected] Order ID: FCVW[protected] Date of transaction: 27 July 2015 Recharge Amount: 135 rupees... Today 2 days are past away still amount has not been credited to mobile balance. These is too high time or not acceptable time period for any customer/user. Please do the needful.
                    Complaint marked as Resolved 
                    They have called me and promised to refund the money as early as possible. They have started the procedure...
                    Jul 29, 2015
                    Updated by Deepen Mehta                     complaint resolved.
                    View replies
                    recharge of rs.30for [protected] is successful.but not earn talktime so check transaction [protected]

                    Airtel, Madhya Pradesh

                    0

                    Coupons

                    Rs.30Order ID :FCVA[protected]Date : 12-Dec-2015
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                      S
                      ShaKti RajBhar
                      from Mumbai, Maharashtra
                      Jul 29, 2015
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra

                      ticket number - #2002770
                      my balance is deducted from my bank and i haven't been recharged
                      Email ID registered with FreeCharge:s hakti.[protected]@gmail.com
                      Recharged number: [protected]
                      Order ID: FCVA[protected]
                      Date of transaction: 27 July 2015
                      Recharge Amount: 99 rupees
                      Complaint marked as Resolved 
                      We've recheck with the Operator and it is confirmed that your transaction against order ID FCVA150727208325005 was successful for Mobile # 9869XXXXXX and the Operator ID 9869XXXXXX. As informed, kindly mark an email to your service provider with the operator transaction ID and transaction details with a cc of the email to [email protected]
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                        B
                        biswas subhas
                        from Gurgaon, Haryana
                        Jul 28, 2015
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                        Address: New Delhi, Delhi

                        Dear Sir / Madam I have been Recharge Rs 23 on date 11.07.15 by Freecharge but recharge has been failure. the freecharge company do not refund my money till date. Transaction ID: INB/[protected]/PAYU.IN/ Order ID: FCVW[protected] So i requested you do the need full process.
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                          SUBEBA15
                          from Guwahati, Assam
                          Jul 27, 2015
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                          Sir,
                          One fraud has called me from mobile no. [protected] on dated 20-07-15 at 11:30 am gave his identity as an ATM inquiry officer Deepak Sarmah of New Delhi . He asked me my ATM card no. and fraudly debited Rs. 3, 000 to POS PRCH POS[protected] Freecharge_BD SBIPG . Sir, please returned my money to my a/c no. [protected] IFSC code SBIN0007390 also my ATM Debit Card no.[protected] . Already FLIPKART has returnef my amount Rs. 34, 280 on dated 23-07-15 .Plz plz sir give me justice then I will be grateful to u forever . This is my pray to u from my core of my heart .
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                            A
                            Amrita Duttagupta
                            from Kolkata, West Bengal
                            Jul 27, 2015
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                            Address: Kolkata, West Bengal

                            I recharged my Mobile no of 251 3g data pack on [protected] no. The amount Has been deducted from my account but after failure of transaction the money is not refunded in my account. Order id : FCVA[protected] Kindly refund it to my account...
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                              M
                              monu04579
                              from Nagpur, Maharashtra
                              Jul 27, 2015
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                              Address: Jalgaon, Maharashtra

                              Dear Freecharge, I recharged my mobile no. with rs. 150 on 22nd july 2015 but till date recharge is not done. Status in account history is showing as Payment Pending. Money was deducted from my HDFC bank account and no refund has been issued so far. My Order ID is- FCVA[protected]. HDFC CHQ/REF NO. IS - DF[protected]. Please look into this matter and solve it ASAP. Regards [protected] MONU VERMA
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                                ajayshm
                                from Ambala, Haryana
                                Jul 24, 2015
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                                Address: Lucknow, Uttar Pradesh

                                1) [protected]
                                Uninor, uttar pradesh (E)

                                Rs. 36
                                Recharged on mobile website

                                Order id : fcvm[protected]

                                [protected]
                                Uninor, uttar pradesh (E)

                                2) rs. 11
                                Recharged on mobile website

                                Order id : fcvm[protected]


                                3) [protected]
                                Uninor, uttar pradesh (E)

                                Rs. 121
                                Recharged on mobile website

                                Order id : fcvm[protected]


                                4) [protected]
                                Uninor, uttar pradesh (E)

                                Rs. 121
                                Recharged on mobile website

                                Order id : fcvm[protected]


                                5) [protected]
                                Uninor, uttar pradesh (E)

                                Rs. 21
                                Recharged on mobile website

                                Order id : fcvm[protected]


                                These recharges failed and my money not refund by freecharge. In
                                View replies
                                Plz refund my money
                                Bank name - state bank of india
                                Account name : ms. Sanu singh
                                Account no - account number : [protected]
                                Account description : sbchq - sbp - gen - pub - ind - all - inr
                                Branch : indian institute of sugarcane research, lucknow
                                Cif no. : [protected]
                                Ifs code : sbin0010343
                                Micr code : [protected]
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                                  J
                                  Jinssmj
                                  from Mumbai, Maharashtra
                                  Jul 24, 2015
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                                  Address: Ernakulam, Kerala

                                  Yesterday iam pay two vodafone no bill by online. Iam pay the bill using freecharge app. The payment is success in freecharge app. But still now not upadated in vodafone system. Iam so many time complaint in 199, they said no such a transaction in your account. Also Iam contact freecharge app they said, the transaction is success and the payment is transferd to vodafone. [protected] amount paid 2100. Oreder id is FCMA[protected] [protected] amount paid rs 400. Order id is FCMA[protected] i need a good resolution
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                                    H
                                    himdeep404
                                    from Delhi, Delhi
                                    Jul 24, 2015
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                                    Address: Gurgaon, Haryana

                                    Good Evening, I made 2 recharge on Different-Different mobile no.[protected] and [protected] with 109 Rs for both mobile no. According to Aircle Offer Under Recharge 109 Rs Customer can get 3 in 1 benefits like 1) Aircel to Aircle 109 mins 2) 109 MB Data 3) 109 Rs talk-time with 30 Days validity. When I was recharge[protected] and [protected] with 109 Rs. for both. but Still i'm not got my benefit. kindly help me... I paid 218 Rs but Aircle Delhi was not provide me recharge benefits
                                    View replies
                                    I am using BSNL number.
                                    I selected 200 full talk time but i didn't get full talk time.
                                    I got 172 rupees out of 200.

                                    Please update the talk time price list.
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                                      D
                                      Dashraths
                                      from Mumbai, Maharashtra
                                      Jul 24, 2015
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                                      Address: Mumbai City, Maharashtra

                                      I recharged my Mobile no of 200 the amount Has been deducted from my account but after failure of transaction the money is not refunded in my account.

                                      SBI net banking shows DSBI[protected]IG0AKIEBT0 TRANSFER TO[protected]...

                                      Kindly refund it to my account
                                      View replies
                                      Sir mene free charge se videocon d2h number[protected] ka 343 recharge kya hejo failed hua he or bank se payment ho chuka he
                                      Order number FCDM[protected]
                                      Bank name: bank of baroda
                                      Sir mere freecharge email id [protected]@yahoo.com he iss per please muje mera refund dijie
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                                        J
                                        JITENDRA2015
                                        from Kantabanji, Odisha
                                        Jul 23, 2015
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                                        Address: Balangir, Kosala

                                        I reached my AIRTEL DTH no:[protected] of 255 the amount Has been deducted from my account but after failure of transaction the money is not refunded in my account. My order I'd:FCDW[protected] so kindly register my complain&refund my money as soon as possible...
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