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Freecharge Payment Technologies / FreeCharge.in Complaints & Reviews

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1.7
Updated: Apr 22, 2024
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Freecharge Payment Technologies / FreeCharge.in reviews & complaints page 96

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S
scgupta1945
from Meerut, Uttar Pradesh
Aug 4, 2015
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हमारी शिकायत नहीं कर रहे दूर । कितने निकृष्ठ व कितने हो क्रूर । फ्रीचार्ज भी होगया अब महगा । खुशी से नाचना पहनके लहंगा । SCGupta Mob"[protected] (Recharge failed Not Refunded till 9 days Order ID : FCVW[protected] Date : 26-Jul-2015 1.Complaint #1996990 We've just filed a support Ticket # 1998373 for your reference. And than 2.Complaint# 1998373 3.Complaint support Ticket # 2021003 26-Jul[protected]Jul-2015) TO TRANSFER INB Freecharge.in FREECHARGE Payments DSBI[protected]IG0AKPHUN3 TRANSFER TO[protected] 249.00
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    V
    Vellur Pandian R K
    from Chennai, Tamil Nadu
    Aug 3, 2015
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    Address: Chennai, Tamil Nadu

    Hi I have recharged Rs. 200 for vodafone number on yesterday 2nd august 2015 through mobile app (feecharge ). after done payment it says error unable to reach destination and amount debited in account and recharge not done. Amount not refunded in my account?????????????????? Reference code is CCACH1DCV218 [protected] HDFC bank
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      E
      Enky
      from Ahmedabad, Gujarat
      Aug 2, 2015
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      Resolved

      Address: Gandhinagar, Gujarat

      I recharged my Vodafone no of 50. The amount Has been deducted from my account but after failure of transaction the money is not refunded in my account. Kotak net banking shows OS FREECHARGE [protected] with ref. no PG-[protected] Kindly refund it to my account.
      +1 photos
      Complaint marked as Resolved 
      Verified Support
      Aug 03, 2015
      Kotak Mahindra Bank Customer Care's response       Dear Customer, We would be glad to assist you, hence request you to provide your concerns along with your Customer relationship number / Account Number/ Contact number to us at solutions.[protected]@kotak.com enabling us to investigate the matter and address all your concerns to your satisfaction. Assuring you of our best services at all times. Thanks and regards, Kotak Team
      View replies
      i done a recharge of a amount of 264 ruppees in my airtel mobile number. The recharge is not done but the amount only detucted in my account. kindly please refund my amount of 264 rupees to my account.
      mobile number : [protected]
      freecharge reference number : FCVW[protected]
      date[protected]
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      My recharge is pending FCVW[protected]
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        P
        Pravin Mhalsekar
        Aug 2, 2015
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        Address: Uttara Kannada, Karnataka

        hello sir, I have recharge'd my phone of IDEA network contact no.[protected] from freecharge.com of rs 200 on 2Aug 2015 Order Id:FCVA[protected] but I didn't received any recharge but instead I got deduction from my account. I bought this notice to the freecharge.com I mailed them they saying it may take another 1 to 2 days for completion of transactions this is how they trouble consumers. Please sir help me to get my money Thanks
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          N
          NitinRamnani
          from Noida, Uttar Pradesh
          Jul 31, 2015
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          Address: Ahmedabad, Gujarat

          I have done recharge of rs 400 on[protected] which was unsuccessful after so many days they called me and said we are giving you refund, they asked my card no, pin and another rs 2040 was deducted from my account today on[protected]

          I got call from [protected]

          I also contant [protected]@freecharge.in and send them snapshots of my balance
          My name Nitin Gopaldas Ramnani
          Email I'd [protected]@gmail.com
          +2 photos
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            D
            Deepen Mehta
            from Pune, Maharashtra
            Jul 29, 2015
            Resolved
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            Address: Pune, Maharashtra

            complaint/ticket number - #2009326 open at Freecharge.in. Issue is after online recharging of amount Rs. 135/- through "Freerecharge.in", amount is deducted from my bank account but mobile balance haven't been recharged. Email ID registered with FreeCharge.in is, deepen.[protected]@gmail.com. Recharged number: [protected] Order ID: FCVW[protected] Date of transaction: 27 July 2015 Recharge Amount: 135 rupees... Today 2 days are past away still amount has not been credited to mobile balance. These is too high time or not acceptable time period for any customer/user. Please do the needful.
            +2 photos
            Complaint marked as Resolved 
            They have called me and promised to refund the money as early as possible. They have started the procedure...
            Jul 29, 2015
            Updated by Deepen Mehta             complaint resolved.
            View replies
            recharge of rs.30for [protected] is successful.but not earn talktime so check transaction [protected]

            Airtel, Madhya Pradesh

            0

            Coupons

            Rs.30Order ID :FCVA[protected]Date : 12-Dec-2015
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              S
              ShaKti RajBhar
              from Mumbai, Maharashtra
              Jul 29, 2015
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra

              ticket number - #2002770
              my balance is deducted from my bank and i haven't been recharged
              Email ID registered with FreeCharge:s hakti.[protected]@gmail.com
              Recharged number: [protected]
              Order ID: FCVA[protected]
              Date of transaction: 27 July 2015
              Recharge Amount: 99 rupees
              +2 photos
              Complaint marked as Resolved 
              We've recheck with the Operator and it is confirmed that your transaction against order ID FCVA150727208325005 was successful for Mobile # 9869XXXXXX and the Operator ID 9869XXXXXX. As informed, kindly mark an email to your service provider with the operator transaction ID and transaction details with a cc of the email to [email protected]
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                B
                biswas subhas
                from Gurgaon, Haryana
                Jul 28, 2015
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                Address: New Delhi, Delhi

                Dear Sir / Madam I have been Recharge Rs 23 on date 11.07.15 by Freecharge but recharge has been failure. the freecharge company do not refund my money till date. Transaction ID: INB/[protected]/PAYU.IN/ Order ID: FCVW[protected] So i requested you do the need full process.
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                  SUBEBA15
                  from Guwahati, Assam
                  Jul 27, 2015
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                  Sir,
                  One fraud has called me from mobile no. [protected] on dated 20-07-15 at 11:30 am gave his identity as an ATM inquiry officer Deepak Sarmah of New Delhi . He asked me my ATM card no. and fraudly debited Rs. 3, 000 to POS PRCH POS[protected] Freecharge_BD SBIPG . Sir, please returned my money to my a/c no. [protected] IFSC code SBIN0007390 also my ATM Debit Card no.[protected] . Already FLIPKART has returnef my amount Rs. 34, 280 on dated 23-07-15 .Plz plz sir give me justice then I will be grateful to u forever . This is my pray to u from my core of my heart .
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                    A
                    Amrita Duttagupta
                    from Kolkata, West Bengal
                    Jul 27, 2015
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                    Address: Kolkata, West Bengal

                    I recharged my Mobile no of 251 3g data pack on [protected] no. The amount Has been deducted from my account but after failure of transaction the money is not refunded in my account. Order id : FCVA[protected] Kindly refund it to my account...
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                      M
                      monu04579
                      from Nagpur, Maharashtra
                      Jul 27, 2015
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                      Address: Jalgaon, Maharashtra

                      Dear Freecharge, I recharged my mobile no. with rs. 150 on 22nd july 2015 but till date recharge is not done. Status in account history is showing as Payment Pending. Money was deducted from my HDFC bank account and no refund has been issued so far. My Order ID is- FCVA[protected]. HDFC CHQ/REF NO. IS - DF[protected]. Please look into this matter and solve it ASAP. Regards [protected] MONU VERMA
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                        ajayshm
                        from Ambala, Haryana
                        Jul 24, 2015
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                        Address: Lucknow, Uttar Pradesh

                        1) [protected]
                        Uninor, uttar pradesh (E)

                        Rs. 36
                        Recharged on mobile website

                        Order id : fcvm[protected]

                        [protected]
                        Uninor, uttar pradesh (E)

                        2) rs. 11
                        Recharged on mobile website

                        Order id : fcvm[protected]


                        3) [protected]
                        Uninor, uttar pradesh (E)

                        Rs. 121
                        Recharged on mobile website

                        Order id : fcvm[protected]


                        4) [protected]
                        Uninor, uttar pradesh (E)

                        Rs. 121
                        Recharged on mobile website

                        Order id : fcvm[protected]


                        5) [protected]
                        Uninor, uttar pradesh (E)

                        Rs. 21
                        Recharged on mobile website

                        Order id : fcvm[protected]


                        These recharges failed and my money not refund by freecharge. In
                        View replies
                        Plz refund my money
                        Bank name - state bank of india
                        Account name : ms. Sanu singh
                        Account no - account number : [protected]
                        Account description : sbchq - sbp - gen - pub - ind - all - inr
                        Branch : indian institute of sugarcane research, lucknow
                        Cif no. : [protected]
                        Ifs code : sbin0010343
                        Micr code : [protected]
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                          J
                          Jinssmj
                          from Mumbai, Maharashtra
                          Jul 24, 2015
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                          Address: Ernakulam, Kerala

                          Yesterday iam pay two vodafone no bill by online. Iam pay the bill using freecharge app. The payment is success in freecharge app. But still now not upadated in vodafone system. Iam so many time complaint in 199, they said no such a transaction in your account. Also Iam contact freecharge app they said, the transaction is success and the payment is transferd to vodafone. [protected] amount paid 2100. Oreder id is FCMA[protected] [protected] amount paid rs 400. Order id is FCMA[protected] i need a good resolution
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                            H
                            himdeep404
                            from Delhi, Delhi
                            Jul 24, 2015
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                            Address: Gurgaon, Haryana

                            Good Evening, I made 2 recharge on Different-Different mobile no.[protected] and [protected] with 109 Rs for both mobile no. According to Aircle Offer Under Recharge 109 Rs Customer can get 3 in 1 benefits like 1) Aircel to Aircle 109 mins 2) 109 MB Data 3) 109 Rs talk-time with 30 Days validity. When I was recharge[protected] and [protected] with 109 Rs. for both. but Still i'm not got my benefit. kindly help me... I paid 218 Rs but Aircle Delhi was not provide me recharge benefits
                            +2 photos
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                            I am using BSNL number.
                            I selected 200 full talk time but i didn't get full talk time.
                            I got 172 rupees out of 200.

                            Please update the talk time price list.
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                              D
                              Dashraths
                              from Mumbai, Maharashtra
                              Jul 24, 2015
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                              Address: Mumbai City, Maharashtra

                              I recharged my Mobile no of 200 the amount Has been deducted from my account but after failure of transaction the money is not refunded in my account.

                              SBI net banking shows DSBI[protected]IG0AKIEBT0 TRANSFER TO[protected]...

                              Kindly refund it to my account
                              View replies
                              Sir mene free charge se videocon d2h number[protected] ka 343 recharge kya hejo failed hua he or bank se payment ho chuka he
                              Order number FCDM[protected]
                              Bank name: bank of baroda
                              Sir mere freecharge email id [protected]@yahoo.com he iss per please muje mera refund dijie
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                                J
                                JITENDRA2015
                                from Kantabanji, Odisha
                                Jul 23, 2015
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                                Address: Balangir, Kosala

                                I reached my AIRTEL DTH no:[protected] of 255 the amount Has been deducted from my account but after failure of transaction the money is not refunded in my account. My order I'd:FCDW[protected] so kindly register my complain&refund my money as soon as possible...
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                                  K
                                  kpsingh1981
                                  from Delhi, Delhi
                                  Jul 22, 2015
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                                  Address: New Delhi, Delhi

                                  On 15/07/2015 agaist the order number FCVA[protected], I recharged my BSNL UP West number with special tariff voucher 343(Unlimited Local on net calls) by using there "Recharge Again" option from "Previous Successful Transaction History" (I made the Special Tariff on last June and got the correct benefits) but after the recharge i noticed that they(Freecharge) have recharged my mobile with TOP UP in place of special recharge.we i contacted them firstly they denied their mistake but after 4-5 days of communication they accepted their system is faulty now they are offering me just Rs150 return not 343. My point is that If i need to take that special tariff benefit i have to bear that 197 Rs cost. Why should i pay for their mistake.
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                                    K
                                    koolkaddu
                                    from Chennai, Tamil Nadu
                                    Jul 21, 2015
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                                    Address: Mumbai City, Maharashtra

                                    Recharge made order # FCMA[protected] is unsuccessful. The amount got deducted from the account but the recharge was not made to the mobile number. This issue has occurred multiple times with the Freecharge app. The issue is being communicated to the Customer Support team but there is no specific response. The mail chain is trailing. The amount is also not refunded back...
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                                      A
                                      Afreen M93
                                      Jul 20, 2015
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                                      Address: Bangalore, Karnataka

                                      Recharge made order # FCVA[protected] is unsuccessful. The amount got deducted from the account but the recharge was not made to the mobile number. This issue has occurred multiple times with the Freecharge app. The issue is being communicated to the Customer Support team but there is no specific response. The mail chain is trailing. The amount is also not refunded back.
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                                        A
                                        Ajai Ku Tiwari
                                        Jul 17, 2015
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                                        I did recharge but not get neither balance nor refund to my acco

                                        Address: Vadodara, Gujarat

                                        I did recharge of 1390, on[protected] in my Vodafone mobile having number [protected] After doing recharge to my mobile the amount debited two times from my SBI credit card account but i got balance only one time .I received all confirmation of money transaction in your account by my bank side.Sir you are request to refund my money in my account or my freerecharge account....
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