Freekamal — deceive custormer by sending wrong product

Address:

411033

I have order re-burnished Realms 5pro mobile from "www.Freekamal.co.in", as per the news published in Navbharatimes paper. They(Freekamal) send an ordinary feature phone of just Rs 400. I placed return request online, then they sent a mail that their customer care will call in 24 to 48 hr for pickup the product, with custom care number to call them if any issue. after waiting 2 days, I didn't get any response, all
All their customer care numbers are always switched off. Even sending many mail to there email, but didn't any reply

Order ID: [protected]
Product Name: Realms 5pro sale
Product Code: 5prolucy
Quanity: 1

Please check there response after return request mail

We have received your request to return the product below. Our delivery staff will pickup the item within the next 5 - 7 days. After the return is picked-up and processed, you will receive store credits for the value of the item paid by you.

Order ID: [protected]
Product Name: REALME 5 PRO SALE !
Product Code: 5prolucy
Quanity: 1

Our shipping vendor will call you registered phone no, [protected]. within the next 24-48 hours for scheduling of the pickup of your return.

NOTE: Re-pack the item along with its original product packaging and accompanying tags in the provided Returns bag. In case you have misplaced or lost the Returns bag, use any other tamper-proof packaging.

Thank you for shopping at Freekamal:. If you need any assistance or have any questions, feel free to email us at freekamal.[protected]@gmail.com or call us at [protected]