Friends Track — Service from the customer care/driver

Address:	Chennai, Tamil Nadu
Website:	friendstrackcalltaxi.com

I have bad story to tell about Friends track.

I have taken a one day outstation trip from AMBATTUR to vandavasi.
During the trip the driver asked money Rs. 600 for Diesel.
Later in the evening without deduction I have paid the full money.

After some time only I realised that I have to get back Rs. 600. I called the customer care. The lady said that in the night the driver will deposit the money in their office. Later they will put the money in my account ...

I thought how smooth it was.

But later only i realised that it is not that easy.

Till yesterday (for one month) I am calling and they do not care about it. The only words they say is if the driver gives them the money then they will pay me.

I am really surprised that how this company works.

I believe only one person in the customer care who picks the phone all the time. the complaint number also reaches her only.
So you end up complain about the person to herself only.

They do not reply to your emails. They do not reply to your feedback/complaint as in their webpage