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Fullerton India Credit Complaints & Reviews

3.5
Updated: Aug 9, 2024
Complaints 737
Resolved
496
Unresolved
241
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Fullerton India Credit reviews & complaints page 4

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M
Maheeka
from Sirur, Maharashtra
Feb 28, 2023
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Address: Punr

In year 2016, I was working with NSGE at that time Company had taken loan on the behalf of me from Fullerton. Agreement No [protected]. Loan was scantioned of Rs 106000/- we had paid 112000/- Now Fullerton is demanding more to pay rs 200000rs. We discussed with them that the said amt is not be able to payable.
I left NSGE in 2019. Now I am working with Raftaar Express. Fullerton agent are unesserly visiting my office and spoiling my name due to this I will going to lose my job.
Fullerton agent is threatening me that they will beat me and remove me from job.
We are 7 members in family. My father is suffering from cancer, my mother is heart patient. There are 2 sisters who are blind my wife and my daughter. If I lose this job how can we servive. Please help me. The agent name is Akash Jagtap. His number is [protected]
Fullerton India Credit customer support has been notified about the posted complaint.
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    C
    clive coelho
    Jan 17, 2023
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    Address: Andheri JB nagar Marol
    Website: Fullerton

    I have not been able to pay my monthly installments since the lockdown and I have faced all sorts of harassments so far. They have been visiting my home address and talking rudely to my mother in my absence. She is a senior citizen with a bad medical condition. I realize its wrong on my part to not have paid on time but I need the bank to understand that I've just been a victim of the circumstances, prior to the pandemic i had not missed on a single payment.
    I need the bank to work this out with me and not harass me or my family members about this. Despite me attending their calls and messages they've been targeting and picking up on my family members.
    Is this really fair??
    who is going to be held responsible if anything bad happens to my mother or my other family members??
    I am ok with the fact that my image has been tarnished very badly on every front. Its hard for me to even find a decent paying job.
    Is it a fact that one is to either payback or succumb to humiliation and stress and eventually die???
    I am delinquent on all my personal loans which is from two other banks (IDFC & RBL) Not once have these banks ever crossed their limits whereas Fullerton bank associates simply say that they are not a Bank and are NBFC and they have all the rights to recover in any possible way.
    I need someone to please look into this. They have not been able to provide me with a feasible solution so that I could even pay them back. All they want to do is harass me as some Senior Officials from the Andheri Marol branch have taken things personally and clearly even told me during my bank visit that it doesn't matter if they're not able to recover any money and that they want to teach me a lesson.

    My name is Clive John Coelho and the names of the bank associates who have continuously been harassing me since over a year are as follows:

    Vidyapati Jaiswal (they say he has quit the firm)
    Swati (always refused to share full name
    Rahul More (Using profanity and foul language with not just me but my contacts as well)
    Fullerton India Credit customer support has been notified about the posted complaint.
    Dear Sir / Madam,

    We are sorry for the inconvenience caused to you. We are unable to trace the loan details from the given information hence, request you to please share your detailed concern along with the loan account number and contact details to [protected]@fullertonindia.com to assist you further.
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      A
      avnerbarak
      Nov 23, 2022
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      Address: Bengaluru

      Dear Sirs,
      I am not a customer of Fullerton India. But they illegally put an Enach on my ICICI Savings Bank account and deducted Rs.7384 on November 7th. I have complained to Fullerton India via ticket number 13174503 but no action has bedn taken. I want my money refunded otherwise I will file a case with RBI Banking Ombudsman as well as in consumer court.
      Sincerely,
      Avner Barak
      Fullerton India Credit customer support has been notified about the posted complaint.
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        A
        avnerbarak
        Nov 23, 2022
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        Dear Sirs,

        I am not a customer of Fullerton India. But they deducted Rs.7384 from ICICI Savings account without my permission and also put an Enach on my account without my permission. I have complained via their website through ticket number 13174503 but there has been no action taken. I will be filing a case against them to RBI as well as in Consumer Court.
        Fullerton India Credit customer support has been notified about the posted complaint.
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          R
          rajee1234
          Oct 22, 2022
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          Address: villuppuram

          My village housewifes take some personal loan 30000 and laready paid 90% after that the collection agent never come and collect..two months before another agent come and say still need to pay 90% ...because they said before collection agent is already corrupted and hide ...so the amount never deduct from customer loan account..how come this is customer problem, , this is your problem...do not torchure to ladies...if you want loan amount please bring evidences (log book always ladies signed every month and catch the previous agent bring him also).this is the number [protected] he is the one using badwords to ladies ..if we asking submit the evidence he say dont have then how come he using badwords and torchure...fullerton must control your collection agents...
          Fullerton India Credit customer support has been notified about the posted complaint.
          Oct 26, 2022
          Updated by rajee1234
          what is the status now???any update??
          Dear Sir / Madam,
          We are sorry for the inconvenience caused to you. We are unable to trace the loan account details from the given information, request you to please share the loan account details and contact details to [protected]@fullertonindia.com investigate further.
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            N
            Notbadjattz
            from Amritsar, Punjab
            Sep 25, 2022
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            I have not taken any loan from your company, but still i am getting calls (From [protected]) for recovery of some one else's loan.
            i have been bombarded by 15-16 calls a day for a payment reminder and recovery of loan that i have not taken, its on somebody else's name.
            i am getting multiple calls from agents and automated bot calls.

            I don't know how you people got my number and why your recovery agents are calling irrelevant persons like me.
            please fix this else i ll file a FIR,
            Fullerton India Credit customer support has been notified about the posted complaint.
            Verified Support
            Sep 26, 2022
            Fullerton India Credit Customer Care's response
            Dear Sir / Madam,
            Sorry for the inconvenience caused to you. We are unable to trace the loan account details from the given information, request you to please share the detailed concern and loan account number along with the contact details to [protected]@fullertonindia.com.
            Sep 28, 2022
            Updated by Notbadjattz
            i dont have an account with you guys, never took any loan, , some Amuranben Solanki took loan and i am getting collection calls on her behalf.
            Please Remove my Mobile Number from your Database +91 [protected]
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              S
              Santhosh Pa
              Sep 21, 2022
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              Collection agent offered me, you will get 55% to waver for on your penalty charges if you paid on the same day (10 may 2022) and also you will get it noc within 15 days on your address. So i have done the payment at the same time only but till date, i didn't receive noc. One more issue, branch manager saying to me that i have to do payment again .
              Fullerton India Credit customer support has been notified about the posted complaint.
              Dear Sir,
              We are unable to trace the loan account details from the given information, request you to please share your detailed concern along with the loan account number and contact details to [protected]@fullertonindia.com.
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                M
                Minal85
                Sep 19, 2022
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                I am a reference of one of your customers. She has defaulted the loan and not paying eni due to which I am getting abusive and vulgar calls from your collection agency, have file hell lots of complaint and sent multiple mails but still facing same issue. I have been torture like anything and given bad words as well to me. I am fed up and have bp problems.

                Would request you to arrange a call back from a responsible person to handle this case and close or else this time I am going to file a case against your company. Have already mailed this issue today on ccrc and crpc of rbi.
                Fullerton India Credit customer support has been notified about the posted complaint.
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                  A
                  asathish
                  from kumbakonam, Tamil Nadu
                  Aug 22, 2022
                  Resolved
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                  Resolved

                  Address: Thanjavur

                  Dear Team,

                  I Have Complete My Personal Loan in Fullerton India Company Ltd on 29.01.2022. but, Still Calling From Fullerton India Credit Ltd Asking me 'Do Not Close Your Loan Amount Close The Payment' Regularly Calling From Me.
                  I Have Attached The Closing Form And Payment Acknowledgement.

                  Kindly Clear The Amount . Do The Needful.

                  LAN : [protected]
                  Payment : 40000
                  Transaction ID : WSBI[protected]
                  Date : 29.01.2022 16:17PM
                  Sep 27, 2022
                  Complaint marked as Resolved 
                  Fullerton India Credit customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 24, 2022
                  Fullerton India Credit Customer Care's response
                  We have tried contacting you on your registered number multiple times however, unable to reach. Request you to please share your alternative contact number and convenient to [protected]@fullertonindia.com to assist you further.
                  Verified Support
                  Aug 25, 2022
                  Fullerton India Credit Customer Care's response
                  We have tried contacting you on your registered number multiple times however, unable to reach. Request you to please share your alternative contact number and convenient to [protected]@fullertonindia.com to assist you further.
                  Dear Sir / Madam,
                  We have sent an email to your registered email address with the details of your complaint. Please check and in case of any further assistance, please write back to [protected]@fullertonindia.com
                  [protected] my lone a/c no my lone is cleared.pl send me NOC Clearance certificate
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                    R
                    rahul_3392
                    from Mumbai, Maharashtra
                    Aug 17, 2022
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                    Address: Mumbai

                    I have taken Personal Loan of amount 1 lac from 'Moneyview' app. My LAN number is [protected] and I have have also made a payment of foreclosure amount of INR 32, 915 on 9th Feb 2022. And 'Moneyview' app is showing the loan is closed as well.

                    But still the 2 DPD's file in credit reporting for month of May 2022 and June 2022.

                    Could you please correct/update the same and let me know if anything required from my site.
                    Fullerton India Credit customer support has been notified about the posted complaint.
                    Hi Sir/Ma’am, we understand that you have already raised concerns along with requested documents via email at [protected]@fullertonindia.com and our official is investigating on the same. We will arrange to respond to your email at the earliest. We request your patience while we gather complete information. You may write to aforesaid email id for a faster resolution.
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                      S
                      Swapnil0428
                      from Mumbai, Maharashtra
                      Aug 17, 2022
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                      Resolved

                      Address: Thane

                      Recovery agent of Fulltron Indian finance are calling to my contact list and giving them badwords, i have phone recording of it, , pls i request you to take action against them
                      Sep 18, 2022
                      Complaint marked as Resolved 
                      Fullerton India Credit customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 18, 2022
                      Fullerton India Credit Customer Care's response
                      Dear Sir,

                      We are sorry for the inconvenience caused to you.

                      We wish to inform you that our representatives have followed up with the intent to persuade you to make a payment for the overdue amount. During such follow ups they have been trained to treat customers with dignity and respect and in line with the Fair Practice code laid down by the Regulator.

                      In order to investigate further, request you to please share your loan account number, call recordings and the number from which you are getting calls to [protected]@fullertonindia.com
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                        D
                        Deepakfic
                        from Lucknow, Uttar Pradesh
                        Aug 7, 2022
                        Resolved
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                        Resolved

                        Dear Team

                        Payment done and amount deducted not credited in Loan account Loan number [protected]

                        Please check and do needful as bank account deducted of 10711 and message recieved

                        Still Fullerton India credit messaging amount not credited same showing pending on app
                        Sep 13, 2022
                        Complaint marked as Resolved 
                        Fullerton India Credit customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 08, 2022
                        Fullerton India Credit Customer Care's response
                        Dear Mr. Shukla,

                        We would like to confirm you that we have received the payment and the same has been applied against your August month EMI.

                        In case of any further queries pertaining to your loan account, please get in touch with us at [protected]@fullertonindia.com

                        Thanking you,

                        Virendra Rawal
                        Customer Service Manager
                        Customer Complaint Redressal Cell (CCRC)
                        Fullerton India Credit Co. Ltd
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                          H
                          harsh_a5
                          Aug 5, 2022
                          Resolved
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                          Resolved

                          I took a loan of 60, 000/- from Fullerton
                          And i paid more than 1 lakh to them loan amount + additional charges as fulletron said
                          Still they asking me pay 25, 000 more
                          It's above 50% interest they are asking me
                          Can u please suggest what should do
                          They made a default and it's effected my cibil
                          Sep 9, 2022
                          Complaint marked as Resolved 
                          Fullerton India Credit customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 08, 2022
                          Fullerton India Credit Customer Care's response
                          Dear Sir/ Madam,
                          Request you to please share the loan account number, email address along with the detailed concern to [protected]@fullertonindia.com to check and resolve your concern.
                          Dear Sir/ Madam,
                          Request you to please share the loan account number, email address along with the detailed concern to [protected]@fullertonindia.com to check and resolve your concern.
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                            V
                            Vivek Pawar05
                            from Mumbai, Maharashtra
                            Jul 15, 2022
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                            Address: Mumbai

                            I had availed loan from property loan frin Fullerton in 2018 in the same year they increased my thrice and in this month again for the 4th time I know this is a floating rate and will keep on varying basis Change in REPO rate. But when RBI decreased REPO rate and the whole industry has decreased the rate post covid they didn't reduced it even after several request and now the moment RBI increased the REPO rate and coming back to pre COVID they immediately increased the rate saying REPO rate has change which is unethical when they had not came down to post covid rates and given benefit to customer how can the now increase the rate as they are charging me the same rate through out this 2.5years. If they had reduced my rate they theu have the right to increase the rate and bring it back as per increasing trend.
                            This company is just stilling money from customer and forcing us to pay heavy interest and as our properties are pledged we are bound to pay this heavy interest. This way we will never finish our loans I took 20 lakhs loan for 180 months in 2018 and got net disbursement of 19 lakh approx now after paying EMI for 3 year my principle is still 19.14 lakhs and my tenor is increased to 227 months. That means my whole life I will be keep on paying this loan. They are just cheating with customers.
                            Also recently I did the part partpayment just give me th confirmation they tool 9 days and it's been 21 days now still they had not adjusted my part payment and charging me on my whole loan amount.
                            This clearly shows they are forcing customers to pay heavy interest.
                            Fullerton India Credit customer support has been notified about the posted complaint.
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                              S
                              srivaru1962
                              from Delhi, Delhi
                              Jul 13, 2022
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                              Fullerton India Credit Company Ltd., Not accepting foreclosure of my Personal Loan. Branch: Tamilnadu Thanjavur - Lourdu Nagar Branch
                              Fullerton India Credit customer support has been notified about the posted complaint.
                              Thank you for writing to us.
                              Please share your loan account number and detailed concern to [protected]@fullertonindia.com to resolve your concern.
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                                B
                                Boidas
                                from Balasore, Odisha
                                Jul 3, 2022
                                Resolved
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                                Resolved

                                Sir my mobiwike shop welet me 23000 rupees ka widral kie tha 30jun2022 ko
                                Lekin shop welet me money debit ha Gaya
                                But Mera account me money not credit balance plz sir hel me
                                Aug 11, 2022
                                Complaint marked as Resolved 
                                Fullerton India Credit customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 04, 2022
                                Fullerton India Credit Customer Care's response
                                Hi Sir/Ma'am, we request you to write to us at [protected]@fullertonindia.com mentioning your registered contact number or loan account number for a faster resolution. Please mention complete issue for detailed investigation - Fullerton India.
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                                  D
                                  doncrp
                                  Jun 29, 2022
                                  Resolved
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                                  Resolved

                                  I am requesting for a loan settlement from Fullerton from a along time, which was denied each time. I paid all the EMI's till date by borrowing money from family and friends due to their constant harassment over phone and coming to my door step. I am willing to go for a one time settlement minus the interest and charges as I have already paid a good amount to them.

                                  Thank you.
                                  Aug 1, 2022
                                  Complaint marked as Resolved 
                                  Fullerton India Credit customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 01, 2022
                                  Fullerton India Credit Customer Care's response
                                  Hi Preetham, we have arranged to respond to your request. We request you to check our email at your end - Fullerton India.
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                                    swtantar
                                    from Hoshiarpur, Punjab
                                    Jun 23, 2022
                                    Resolved
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                                    Resolved

                                    Address: h no 23

                                    I have taken loan from fulltron since oct 2021.pqid all installments on time.jue installment (13700/) pending due to health issue.comiited to pay on ist july.but getting regular unnecssary calls from recovery team, using unappropiate words.also rhey sent me notice which i did nott recieve yet.their reprenstative has no sense to talk[protected].i told him, i have given one pament in advance(total 27470-) as told me one time of loan.but they refused now.what is rhis.thay r making fool of innconet coustmors.now rhey r claiming they have deducted file charges.but i have give file charges extra.
                                    Jul 29, 2022
                                    Complaint marked as Resolved 
                                    Fullerton India Credit customer support has been notified about the posted complaint.
                                    Jun 23, 2022
                                    Updated by swtantar
                                    i have taken loan from fulltron since oct 2021.pqid all installments on time.jue installment (13700/) pending due to health issue.comiited to pay on ist july.but getting regular unnecssary calls from recovery team, using unappropiate words.also rhey sent me notice which i did nott recieve yet.their reprenstative has no sense to talk[protected].i told him, i have given one pament in advance(total 27470-) as told me one time of loan.but they refused now.what is rhis.thay r making fool of innconet coustmors.now rhey r claiming they have deducted file charges.but i have give file charges extra.
                                    Verified Support
                                    Jun 24, 2022
                                    Fullerton India Credit Customer Care's response
                                    Hi Sir/Ma'am, we request you to write to us at [protected]@fullertonindia.com mentioning your registered contact number or loan account number for a faster resolution. Please mention complete issue for detailed investigation - Fullerton India.
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                                      R
                                      ragulhoyal
                                      May 19, 2022
                                      Resolved
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                                      Resolved

                                      Hi,

                                      I am Rahul Goyal from Gwalior, MP, india. I received first sms on 19may 2022.

                                      "Dear Customer, your Fullerton Gramshakti loan account ending with 01878 is overdue by INR 1302. Please make payment immediately. Kindly ignore if already paid. "

                                      But i have no loan account or money taken from ficcl (Fullerton india credit company limited). This is the first time i know that such company exist. I need the company to check why i received this message and fix it as I am getting monthly same scam messages.

                                      I don't want to get into legal issues for which i am not accountable for.

                                      Thanks,
                                      Rahul Goyal
                                      Jun 21, 2022
                                      Complaint marked as Resolved 
                                      Fullerton India Credit customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 21, 2022
                                      Fullerton India Credit Customer Care's response
                                      Hi Sir/Ma'am, we regret the inconvenience caused to you. We request you to share your contact number at [protected]@fullertonindia.com on which you have received EMI reminder from us for detailed investigation. We are closing your request, whilst requesting you to revert with the required details as per your convenience.

                                      Once we receive your details, we will process your request on priority - Fullerton India.
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                                        NidhiA26
                                        from Bhilai, Chhattisgarh
                                        Apr 28, 2022
                                        Resolved
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                                        Resolved

                                        Due to my loss of job i am not able to pay my loan frm 5 months One of your executive name NEHA SRIVASTAVA is continuing abusing and harassing me. She is harassing me so much that i have got migraine attack today. This company has hacked my phone n calling all relatives. I have complaint about it several times but no one is hearing me. She told me that apne pati s lo paise vo mar gya h kya tujhe chod k bhag gya h this typ of languge she is using chor 420. Tere sanskar kaise hai n all
                                        Jun 9, 2022
                                        Complaint marked as Resolved 
                                        Fullerton India Credit customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 07, 2022
                                        Fullerton India Credit Customer Care's response
                                        Hi Nidhi, we request you to write to us at [protected]@fullertonindia.com mentioning your registered contact number or loan account number for a faster resolution. Please mention complete issue for detailed investigation - Fullerton India.
                                        Hi, I have taken two wheeler Loan longback where to get a noc in Bangalore
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