Home Credit India Finance Customer Care
Home Credit India Finance Pvt Ltd.
Customer satisfaction rating: 88%
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COMPLAINTS

Home Credit India Finance Customer Care

Home Credit India Finance Pvt Ltd.

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Address
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II
Gurgaon
Gurgaon District
Haryana
India - 122002
Landmarks:Near Shankar Chowk

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
376
down
98

Phone:
Phone:
up
356
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145

Additional info
Customer satisfaction rating
88%
Complaints
397
Pending
57
Resolved
336
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon10:00 am - 05:00 pm
Tue10:00 am - 05:00 pm
Wed10:00 am - 05:00 pm
Thu10:00 am - 05:00 pm
Fri10:00 am - 05:00 pm
Sat10:00 am - 05:00 pm
SunClosed

Home Credit India Finance related photos (65)

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Home Credit India Finance Complaints & Reviews

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Home Credit India Finance — called at 9.00 pm in the night

 anupam1234 on Dec 17, 2017
Hi Team

This is ridiculous and you guys screwed up my life. My loan account no is [protected] . I took a loan and paid regularly but from last 2 months i am facing some financial crisis but even after i paid regularly but this month you guys are going beyond your limit. You guys called me more than 25 times in a day even after i told them i will pay on that date. Today is Sunday but you guys are still calling me . You do not have rights to call at 9.00 Pm and 8.00 Pm in the night . I am attaching here the proof of the details . Please look into this matter and take action otherwise...
Complaint comments  Read comments Complaint category Loans

Home Credit India Finance — regarding instant loan dispersal

 jayapallion on Dec 15, 2017
I applied for an instant loan on 9th dec. I didn't get the money till now in my account. My loan contract id - [protected]. Whenever i call their customer care, they are saying loan amount is dispersed on 11th dec. If loan amount is dispersed why i am not getting money in my account. One customer care has said write a mail to onlineloan@homecredit.co.in. I write mail to them also on 12th dec till now i didn't get any reply from them. Another customer care has said we will arrange a call back from concern department. Till now i didn't get any call from their side. All their customer cares are giving...
Complaint comments  Read comments [2]Complaint category Loans

Home Credit India Finance — missguided giving false comment not resolving the query

 Oswal sweety on Dec 14, 2017
This is my 3rd or 4th time i'm registring the complaint against homecredit finance.
Last time same query regarding cibil reports not forwarded by home credit finance.

Miss bhavana patel who is looking in my queries, she said in mail conversation that my cibil score concern has been solved & you can check out your latest updated cibil score. So i purchased cibil report 3rd time on home credit finance request, of rs 550.
But still there no single changes in my cibil reports, cibil union people said that homecredit finance, still not forwarded my credit history to them....
Complaint comments  Read comments [1]Complaint category Business & Finances

Home Credit India Finance — email

 Gowtham Smart on Dec 14, 2017
Why my email is not working why it is ivalid what email i should give why this trouble please give me any idea for that problem what email i should give in applying mini loan in home credit please send me a solution for that problem
Why my email is not accepting by home credit i need to get mini loan i gave my two email ids two. Also not working please solve the problem...
Complaint comments  Read comments Complaint category Loans

Home Credit India Finance — regarding cash loan emi

 Anurag1993 on Dec 14, 2017
My loan no.- [protected] & [protected]
My monthly due date 1st of every month due to certain unwanted situation in this month. So, i was unable to pay current month emi.

And i promise your executive i will pay the same to next month with interest.. Even after they call me atleast 100 times in a day and torched me.

Yesterday one of your executive reach my hone and threatend me.
I want is this your company policy to torched someone. When someone in financial trouble and that person to pay next month with interest..

Today one of your executive...
Complaint comments  Read comments Complaint category Loans

Home Credit India Finance — emi deduct two time

 bablikanwar on Dec 13, 2017
Dear sir

My home credit loan a/c no. [protected] installment every month 9th this month my 1st installment so payment through paytem 8th december deposit but my bank a/c no. [protected] name babli kanwar ifsc code cbin0283336 central bank of india debit through home credit 12th december 1672 rupees second time debit so please i request home credit my a/c check and credit my amount 1672 rupees urgent

Regards
Babli kanwar...
Complaint comments  Read comments Complaint category Loans

Home Credit India Finance — noc related issue fake commitment

 Tairaj gurung on Dec 8, 2017
Loan number [protected]
Hi my name is tairaj gurung. I want to register one complaint against home credit india pvt ltd. I have got finance for two wheeler from home credit and made whole payment 5 month before and i called customer care number and i requested for noc they said ok we will send by courier and they have given commitment to send noc within 15 days but i didn't received noc yet. I called again to customer care number the said we already sended from our end but when i told them still i am not get noc they said ok sir i'll take your request agin i said ok and the take again 15 working...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Home Credit India Finance — communication gap

 Drishadi on Dec 6, 2017
Dear concern,

This is to inform you that, i dinesh kumar.

I have loan with the contract number [protected] via home credit india (https://www.homecredit.co.in/) with the amount of rs. 72, 000.00 which approved and effective form 15th jun 2016 with emis of 42 months. I have do the payment on time as they provide the date every month of 15th from my end they in 2017 after march 2 or 3 instalments are not done by ecs but by cash i did after taking a time with the penalty as they have policy for penalty but on november 2017 they deduct the payment via ecs and after next...
Complaint comments  Read comments [1]Complaint category Loans

Home Credit India Finance — not issuing noc of a bike purchased in 2014

 Aman 8123 on Dec 5, 2017
I purchased a royal enfield electra in 2014 and financed it through home credit india finance, it was for 2 years and emi was about 4900rs per month..

All the dues were clear by june 2016, but no noc was provided by the company.

Now i have sold my bike, but it cannot be transferred to other persons name due to non availment of noc.

I have been requesting home credit india finance for the noc since 2 months, but even after repeated mails i am not being provided with the noc.

If the noc will not be provided to me, isl will be have to buy...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Home Credit — personal loan sanctioned, but did not receive money in account also customer care person is not replying.

 kulkhare on Dec 4, 2017
I have applied for the personal loan on home credit and submitted the document on 22-11-2017.
They told me to wait for 4 to 5 working day, but its been 12 days did not receive the loan amount also the customer care is not providing the details.
The agent name monali is always busy and not returning the call.
I have complained about this in their customer care but no response on that either....
Complaint comments  Read comments Complaint category Loans

Home Credit India Finance — instant loan disbursed very late. loan no (ref no) : 3711724274

 rajkumar.natarajan on Dec 2, 2017
Dear sir/madam,
I have applied for instant loan ref no : [protected] on 23/11/2017. But i received the loan to my bank on 27/11/2017. I applied the loan for the sole purpose for a medical expense. The amount didnt helped me. So plz withdraw the loan as im not satisfied. Tried calling your customer care they're saying that there is no such promise called 15 days satisfaction guarantee. Please withdraw the useless amount gaven to me. Its still not crossed the 15 days. Screen shots attached fyr.

Thanking you

Regards
Rajkumar...
Complaint comments  Read comments Complaint category Loans

Home Credit India Finance — payment cleared letter (noc)

 vikrit on Nov 28, 2017
Hello sir/madam
Good day
I vikas gupta had applied for noc for my loan accont number [protected] on 10th november 2017. But fail to get any till date 28/11/2017 after repeated comunication i only get assurance it is under process and will be mailed to u as soon as possible.
Request to resolve my noc.
Thanks
Viaks k gupta
Vikasautotvs@rediff.com...
Complaint comments  Read comments [1]Complaint category Loans

Home Credit India Finance — instant loan amount not credit

 ashok1950b on Nov 28, 2017
Dear sir/maam,

(25/11/2017) i applied instant loan for rs 10000. I need the money for my family function. All the process was over. And my contract no. Is [protected] it said that the amount will credit tomorrow between 10am - 4pm as per the bank guidelines. Till now the amount has not been credited to my bank account. What is the use of instant loan i applied this for a emergency need. Please rectify and revert me asap. If it takes another day. I dont need the loan and cancel it. Im not satisfied. And they are rejecting my mails to their support onlineloan@homecredit.co.in...
Complaint comments  Read comments Complaint category Loans

Home Credit India Finance — very bad & slow process going to resolve the issue

 Oswal sweety on Nov 26, 2017
Dear madam/sir,

My name is sweety oswal. My concern is that, last 3 months before, i gave request to change my name in home credit records so i email my all necessary documents e. G: my pancard, adhaar card etc... As well as i raised request for cibil report same as to forward my cibil score to cibil union. I email them my all new updated cibil score reports.
So i got email that ms: bhavna patel is looking into solve my (Query) case, i got call & mail from her side, she mailed me this request ref no:-8578899 with ticket no :#10807671.
But when today i called in home...
Complaint comments  Read comments [1]Complaint category Business & Finances

Home Credit India Finance — security officer asking for bribe

 Mobilezone on Nov 25, 2017
I have applied for a new dealer code at our mobile shop at ludhiana. Named - mobile zone. A security officer came at our shop name = amit kumar. He demands rs 15000. As bribe. For approving our dealer code. We do not give him any kind of money. And he rejected our p. O. S to be partner with with home credit india

Harvinder singh (Owner)
[protected]...
Complaint comments  Read comments Complaint category Telecommunications

Home Credit India Finance — re : disbursal of instant loan (ref no : 3711724274, ph no : 9952701627)

 rajkumar.natarajan on Nov 24, 2017
Dear sir/maam,

Yesterday (23/11/2017) @ 7 : 30 pm i applied instant loan for rs : 10000. I need the money for my mom's medical expenses. All the process was over. It said that the amount will credit tomorrow between 10am - 4pm as per the bank guidelines. Till now the amount has not been credited to my bank account. What is the use of instant loan i applied this for a emergency need. Please rectify and revert me asap. If it takes another day. I dont need the loan and cancel it. Im not satisfied. And they are rejecting my mails to their support onlineloan@homecredit.co.in...
Complaint comments  Read comments [4]Complaint category Loans

Home Credit India Finance — unauthorized vrs charges and unethical behaviour

 Deepak_sharma40 on Nov 24, 2017
I purchase a oppo phone in august 2017 and finance by home credit. Loan due date is on 24th of every month and i had paid my 2 emi before due date via using debit card. But in november 2017, a received a message from my bank regarding deduction of rs.236/- as a name of vrs charges sep 2017. I had a word with customer support team of my bank and also cross-check this same thing with bank statement and found that deduction is true and it's done by home credit not by my bank. I also had a word with home credit customer support executive but they are not ready to listen and just inform me that it's...
Complaint comments  Read comments Complaint category Loans

Home Credit India Finance — about loan approval

 Allen Padayattil on Nov 23, 2017
Respected sir, i'm a bcom student from kochi. I have to meet the requirements for educational purpose. If the mini cash loan application approved it will be a great blessing to me. I can pay the installment easily. Because i'm working as a sales staff in a supermarket for part time.. Unfortunately the application rejected.. What is the reason for this? Please approve it sir it will be a good help to my family also..

My reference number is [protected]

Name alen devassy

Please do further arrangements for approving it..

Inform me your reply...
Complaint comments  Read comments [1]Complaint category Education

Home Credit India Finance — calling 10-12 times a day from different numbers

 Shaileshb47 on Nov 22, 2017
This company has given loan to my brother and my brother is unable to pay them on time and my brother has given my number to them without my knowledge and company has also not told me that in case that my brother doesn't pay on time they will call me regularly like maniacs. They call me again and again despite of telling them i don't want to receive any further call from them but they are still calling me like a 10-12 times from different different numbers. +[protected] this number said that we will call you continuously and disconnected the call....
Complaint comments  Read comments Complaint category Loans

Home Credit India Finance — pf related

 Shaukin Ali on Nov 22, 2017
Sir,
Mene pf balance nikalne ke liye 4 month pehle form fill karke office main submit kardiya tha or jawab mila tha ki 45 din mai aa jayenga lekin sir 4 month ho chuke hai abhi tak koi response nahi hai or online bhi apply kar chuka hu.
Please help me sir.
Sir main kai baar office main bhi ja chuka hu lekin muje jawab main yahi kaha jata hai ki aap mail karte raheiye apne hr ko jo mail hai myhr@homecredit.co.in...
Complaint comments  Read comments Complaint category Loans

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