Home Credit India Finance Customer Care
Home Credit India Finance Pvt Ltd.
Customer satisfaction rating: 92%
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556
COMPLAINTS

Home Credit India Finance Customer Care

Home Credit India Finance Pvt Ltd.

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Address
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II
Gurgaon
Gurgaon District
Haryana
India - 122002
Landmarks:Near Shankar Chowk

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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461
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123

Phone:
Phone:
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485
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185

Additional info
Customer satisfaction rating
92%
Complaints
556
Pending
49
Resolved
498
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon10:00 am - 05:00 pm
Tue10:00 am - 05:00 pm
Wed10:00 am - 05:00 pm
Thu10:00 am - 05:00 pm
Fri10:00 am - 05:00 pm
Sat10:00 am - 05:00 pm
SunClosed

Home Credit India Finance related photos (109)

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Home Credit India Finance Complaints & Reviews

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Home Credit India Finance — financial issue

 Unish khan on Jul 19, 2018
Dear sir

my name is unish khan my lone no is ([protected]) last time finance mobile phone 13/02/2018 but i had paid all the EMI to time to time ..today i want to finance a new MI phone but the one issue is face is my case was reject but i don't know what the reason is it and home credit agent miss behavior to me.
SANJAY TELECOM 3RD PUST USMANPUR DELHI--53

PLZ REPLY ME.

Thank you
Unish Khan
mob.no-[protected]...
Complaint comments  Read comments Complaint category Loans

Home Credit India Finance — cheating

 dinesh23021984kumar on Jul 18, 2018
My name R DINESHKUMAR I have taken loan in home credit..My loan no [protected]..I took loan 129000.for 48 month emi at time of applying they told 24 % flat interest. But I m getting diminished rate of interest .. Interest itself I'm getting 4500 every month. So I called customer care they didn't respond properly.i ask for foreclosure ..Already I paid 7 emi...Balance 41 emi my total principle outstanding is 120148 as per my Interest certificate .But they r asking to pay 125000.. how I asked customer care..They r telling we don't know ..Speaking rudely to customer s . My mob no [protected].. they given...
Complaint comments  Read comments Complaint category Loans

Home Credit India Finance — home credit india loan provide without coustmer permission and foreclosure the loan

 aakiwaheguru@gmail. Com on Jul 7, 2018
I m name is seema my loan number is [protected].
Sir I don't know how to do approved loan for without my permission. I don't know what to you do. I am shocked on date 5july 2018. My bank sending sms (credit amount on rs 1, 17000/- from home credit India loan department. Home credit India tottaly faruding me. I m meet with your senior officer Mr Manish kaushika and sent the all details but he is not responsing me.i have registered the complaint for home credit coustmer care department and direct home credit head office in gurugram. But didn't helping me. So I m going to nearest police station...
Complaint comments  Read comments Complaint category Business & Finances

Home Credit India Finance — loan amount not credited in my bank

 Romeo.chriss on Jul 5, 2018
Hi I've just completed my online loan application and my loan got approved but money is not credited to my bank yet
And this is happening to most of your customer I don't know why this is happening please solve this issue otherwise cancel this loan
please help and check what happened
This is my reg phone number
[protected]
My email I'd is romeochrisss@gmail.com...
Complaint comments  Read comments [1]Complaint category Loans

Home Credit India Finance — complaint against personal loan

 Vijay9719 on Jul 5, 2018
My home credit loan number is. [protected]

Loan amount :- 34000
File changes. :- -1020
Final amount rec. 32980
Emi. 2623
Interest rate. 42.58%/year
Number of monthly emi :- 24
Me 2623 ki 6 emi pay kar chuka hu 2623x6=15738 or aab mujhe apna loan close karana hai to mene customer care par call kiya wo log bol rahe hai ki rs. 30803 pay krna padega tabhi loan close hoga. Jab mene loan liya to mere se bola tha ki 6 month baad aap loan close kr sakte ho.. 0% interest lagega bache hui principal amount par.. Agreement ki according mera loan account...
Complaint comments  Read comments Complaint category Loans

Home Credit India Finance — pathetic service

 Gaurav Phulpagar on Jun 28, 2018
My name is gaurav my contact number is [protected] my mail id is gphulpagar77@gmail.com
My loan reference no. Is [protected]
I applied for insta cash loan of 50000 i got the approval. But your contractual documents not generated yet. I rise my complaint on onlineloan@homecredit.co.in but no use no reply from online team. Customer care department don't have solution for it.
What type of service you providing to customer? Or you making fool to us??
Even after following your procedure you guys not revert.
I am attaching screenshots of error and my mail outbox so you...
Complaint comments  Read comments [1]Complaint category Loans

Home Credit India Finance — very poor and improper response by home credit.

 Andynewbie on Jun 28, 2018
I had applied for a mini cash loan on 20 the of june and it was approved the same day. But due to some technical website issue from their end i was unable to sign the contract papers. And it's not only me but there are multiple people with the same complaint. I have also written multiple emails to home credit but i always get automated response from them. I don't think they need any more customers now. Their customer care team does not even know how to talk to customers and always ask to write emails to onlineloan@homecredit.co.in. I have done that multiple times but still i never get response from...
Complaint comments  Read comments [2]Complaint category Loans

Home Credit India Finance — loan issue

 8872896279 on Jun 28, 2018
My self monika devi
My registered mobile no. Is [protected]
Sir maine loan karwaya tha aapki company se. Aapki comapny ne miss guide karke mera loan sanction kar diya. Aur abb meri koi sunwai nahi ho rahi. Customer care bhi neri help nahi kar raha. Please sir help me. Sir mere 2 loan chall rahe hai. Apki company ne mujhe ek loan ki offer di. Unhone kaha ki aapka purane dono loan band karke ek naya loan activate kar denge. Aur aapko purane loan ki installment nahi deni hogi. Sirf aap naye loan ki installment pay karenge. Par mujhe purane loan ka bhi message aa gaya ki. Woh bhi aapne...
Complaint comments  Read comments Complaint category Loans

Home Credit India Finance — insta cash loan

 Gaurav Phulpagar on Jun 27, 2018
My contact number is [protected] i applied for insta cash loan of 50000. My loan is approved but i am unable to sign there contractual documents because it's not generated yet. Cc people can't help they told me to contact online department. But even after mail they r also not kind to help me... Very frustrated and dissapoint by home credit service....
Complaint comments  Read comments [4]Complaint category Business & Finances

Home Credit India Finance — mini cash loan amount 50000 not credit in bank account

 durgesh jha12345 on Jun 26, 2018
Hi home credit team…

I durgesh kumar jha. My mobile no is [protected], my mail id is (Kumar. Durgesh62@gmail.com) and my loan no is [protected]. I apply for loan on[[protected] and approve on same day, but amount not credit in my bank account. I mail to you from[protected] but no any revert back to me. Please help on this on urgent basis. Very bad response from your customer care team.i send updated bank statement mail to care@homecredit.co.in and onlineloan@homecredit.co.in but no any revert from[protected] to till date...
Complaint comments  Read comments Complaint category Loans

Home Credit India Finance — regard for noc not given.. and not acting my previous complaint

 Uday Anurag on Jun 25, 2018
I have been complained already before 15 days but nothing do for home credit company side. I am very irritrate with your service because your customer care talk very roudly. I am ramkumari from rajendra nagar and my loan number [protected] and my registered mobile number [protected].
I have complained to you that i have taken a bike yamaha szrr loan from your company and my installment is getting deposited every month and no single installment has been bounced and now my loan installment has been completed on 1st aprail 2018 but my noc not given by your company side. I am not satisfied with...
Complaint comments  Read comments [1]Complaint category Loans

Home Credit India Finance — mini cash loan amount 50000

 durgesh jha12345 on Jun 25, 2018
Hi home credit team…

I durgesh kumar jha. My mobile no is [protected], my mail id is (Kumar. Durgesh62@gmail.com) and my loan no is [protected]. I apply for loan on[protected] and approve on same day, but amount not credit in my bank account. I mail to you from[protected] but no any revert back to me. Please help on this on urgent basis. Very bad response from your customer care team....
Complaint comments  Read comments [1]Complaint category Loans

Home Credit India Finance — no response by home credit yet

 Andynewbie on Jun 22, 2018
Hi,

I had applied for a mini cash loan amounting 50000 on 20th june 2018 also my loan was approved but i am stuck on the last 7 th step due to some website issue.

I have written multiple emails to onlineloan@homecredit.co.in but could not get any response from your team. Also spoke to a lot of customer team people but they are not able to understand my issue.

The issue is that i am not able to sign the online contact papers because they are not getting generated due to some website issue. Also i am attaching the screenshot please have a look.
Complaint comments  Read comments Complaint category Loans

Home Credit India Finance — ecs charge

 Rameshsmarty on Jun 20, 2018
Dear sir.
Mene 1 mobile set home credit lone se date 05.06.2018 ko finance kraya tha. Jiski ecs k throw amount mere a/c se cat ni thi. But 13.6.2018 or 18.06.2018 ko mere bank se 250 +250 rupe minus ho gaye. Bank se pta chala ki ecs rejected due to the reason drawers signature differs k wajhe se ho rhe h. Mene customer care pr baat kari or problem batai or ecs na lagane k liye bola or kaha ki me ap ko dobara sing kr ke dedeta hun pr koi response nahi mil rha. Plz meri problem ko solve kr.. My name ramesh kumar and lone no. [protected]...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Home Credit India Finance — personal loans [Resolved]

 Mohammed Hassain on Jun 19, 2018
High rate of interest 33 percent per annum it's against rbi guidelines pls take action against them. I am also paying a roi 32.5 per annum from 10 months i want to preclose

I have taken 125000 in which till i paid 68000 now they are asking to pay 112000 when i got 122500 from 125000. For ten months where i paid 68000 they are only deducting 13000. How the payee will satisfy with it....
Complaint comments  Read comments Complaint category Loans

Home Credit India Finance — breach of privacy and confidentiality

 Shubhanshu garg on Jun 18, 2018
Bank can't share customer's personal information to the third party (Unauthorised party) without taking the permission from the customer. But your bank reveal my personal details to the unauthorised party without any permission from me. I'm suffering from loss due to your breach. According to rbi regulations, banks can't provide information of nature of confidential.
Please take strict action towards home credit india finance for breach of privacy and confidentiality.
If your bank couldn't take strict action towards my complaint then i will go to the court for protect my rights and...
Complaint comments  Read comments Complaint category Loans

Home Credit India Finance — instacash loan [Resolved]

 Kiran Jithu on Jun 17, 2018
They always advertise insta cash loan but they don't have proper website without bugs they websites will be showing some or the other error idon't why they launched such kind of service always it's after entering my salary details and loan purpose it's shows we are finding best offer for your later it's say your application has been cancelled really fed even startup finance companys like paysense offer better service be care full home credit you to sustain for to long in you don't improve your service

Really fed up...
Complaint comments  Read comments Complaint category Business & Finances

Home Credit India Finance — noc regarding

 Uday Anurag on Jun 16, 2018
I am very irritrate with your service. I am ramkumari from rajendra nagar and my loan number [protected].
I have mailed to you that i have taken a bike yamaha szrr loan from your company and my installment is getting deposited every month and no single installment has been bounced and now my loan installment has been completed on 1st aprail 2018 but my noc not given by your company side. I am not satisfied with your service.
Please my noc provide me as soon as..
Your officier don't give me proper information.. Every time say me your noc sent but i don't have in my email id....
Complaint comments  Read comments [2]Complaint category Loans

Home Credit India Finance — I am complaining about loan. [Resolved]

 Himani Dogra 123 on Jun 15, 2018
My name is himani daughter of ramesh chander.. Date of birth[protected]
I want to know that why home credit give me 40000 rupee cash loan offer. When i start conversation with your employee rajat paul. And he start feeling farm of mine when 2 farms completed he ask me questions (Ki ap en paiso ka kya kroge maine kha brother ne instalment per jupitor gift kia tha uski instalment deni h ap ye paise apne bhai k hath main degi ya apne hath main rkhegi) after hearing that stupid question i told him that what is wrong with you whatever i m doing. After few minutes he said sorry your loan approval...
Complaint comments  Read comments Complaint category Loans

Home Credit India Finance — complaint [Resolved]

 Himani Dogra on Jun 15, 2018
My name is himani daughter of ramesh chander.. Date of birth[protected]
I want to know that why home credit give me 40000 rupee cash loan offer. When i start conversation with your employee rajat paul. And he start feeling farm of mine when 2 farms completed he ask me questions (Ki ap en paiso ka kya kroge maine kha brother ne instalment per jupitor gift kia tha uski instalment deni h ap ye paise apne bhai k hath main degi ya apne hath main rkhegi) after hearing that stupid question i told him that what is wrong with you whatever i m doing. After few minutes he said sorry your loan approval...
Complaint comments  Read comments Complaint category Other

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