I am currently out of a job, do not have any income, and have been facing financial issues due to which I have fallen behind a few EMIs to Fullerton. But now I am constantly being harassed by Loan Recovery Agents. I understand it is their job to recover loans but they are using intimidating and defaming tactics. They illegally obtained numbers of some people from my Facebook. They kept calling them and calling a young girl and lied that I have taken 10 lakhs and run away and asked why they are supporting me and saying all other kinds of defaming things. Why should my financial situation be given to a third party without my consent?
Even after I spoke to them and asked for some time to make arrangements and settle the matter, they keep calling after every few seconds and keep me engaged on the phone for hours. They are not ready to send me their official ids to verify, they even refuse to tell me which recovery agency they are calling me from and keep asking me for my address and threatening me.
They are using these tactics to purposely claim me as a wilful defaulter and that I have no intention to pay. Even though I am constantly going on telling them that I am not a wilful defaulter, I want to pay and settle this but I need some time to make arrangements. They are telling me to sell my house, sell my jewelry, etc. to make the payment. Is this how they are supposed to harass us? They have been calling me non-stop, speaking rudely, harassing me, and now letting me do any work. I am not able to concentrate on getting any work because they don't stop calling and harassing me. Today I was in a meeting, trying to get some work, but they kept calling and I had to stop that meeting.
Fullerton India called me upfront and gave me the loan because I was working and had income. But right now I don't have any income. I am trying to work and earn some money but with these constant harassment calls, I am not able to do that either. It is also affecting my health. My phone is constantly busy because of their calls so no one is able to get in touch with me. Sometimes I have to switch off my phone because they don't stop calling even after I speak to them the same day, at least 10 times. My family is getting worried about me because they can't get in touch with me and they keep calling my relatives and some third party and harassing them and giving them all my information.
I have the recordings of all the calls and I am ready to furnish them as and when required.
I will appreciate it if Fullerton can take some action and give me some respite from this. I want to settle my loan but I need some time to arrange for the money. I also want the details of the recovery agency and the agents who have been calling me because I want to give their information to the nearest police station because I fear for my safety from these people who are calling, yelling on the phone, and harassing me.
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