[Resolved]  Fullerton India Credit — Urgent Request for NOC for Personal Loan Account [protected]

I am writing to express my deep concern and frustration regarding the delay in receiving the No Objection Certificate (NOC) for my personal loan account [protected], which was fully settled on 01/10/2019.

Despite several inquiries made over the past three years, I have not received the NOC, which is vital for my financial transactions and credit report. This delay has caused me significant inconvenience and uncertainty.

Despite multiple inquiries over three years, I have not received the NOC. Furthermore, I discovered that the bank's website has changed, and contact details are unavailable. Speaking to an agent for assistance has been impossible.

I kindly request that you expedite the issuance of the NOC and provide it without further delay. I urgently need this document to complete important financial transactions. Your immediate attention to this matter is expected, and I anticipate a resolution within 10 days from the date of this letter.

I can be reached at the contact information provided above for further discussion. I sincerely hope for a swift resolution to this issue.
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Dec 4, 2023
Complaint marked as Resolved 
Fullerton India Credit customer support has been notified about the posted complaint.
Verified Support
Oct 30, 2023
Fullerton India Credit Customer Care's response
Dear Sir/Ma'am,

At the outset we regret the inconvenience that this has caused.

We tried to reach you at the registered mobile number in the loan account but we're unsuccessful in establishing contact. Having said that, we have sent an email response at your registered email address requesting your contact details so that we can assist further.

We request that you write to us with your contact details at [protected]@fullertonindia.com.

Regards,
SMFG India Credit Company Limited (Formerly known as Fullerton India Credit Company Limited)
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