House Full / Dining Table — Poor Customer Service & Average Quality product

Address:

Bangalore, Karnataka

I have purchased the product on 24 March 2013, HDC :1022/2013/1057. I don’t have a big budget so fall for housefull price. One big mistake which everybody does. Product is paper laminated and not ply laminated so its average quality product which is the reason its cheap.

They deliver the product late and when I inquired i got reply "all the eight delivery vehicle is out for delivery". I asked when will it get delivered, standard reply tomorrow. Again tomorrow when I called another reason, product is not yet received. Surprised in one day product is there but delivery vehicle was not there, now the product itself is on transit.

Anyway after a lot of persuasion product got delivered of-coarse with some more delay.

Then now struggling to get it assemble. Earlier they said with delivery only they will assemble, now story is different. It will be assemble only tomorrow i.e. today 10 April, 2013. When called customer care they said "today not possible only on 12th April 2013". Hope they will do.

My hard luck, but if you are in Bangalore purchase product from BTM or Banaswadi in outer ring road. Lots of shop to choose from and really a very good design and quality.

AMZ, National, Good looking furnitures etc are there in BTM. I got my rubber wood (not Assam) sofa from there for Rs. 20000 with ontime delivery.