[Resolved] Housefull Furniture — Purchased furniture not delivered even after 30 days

royalrachuri

from Hyderabad, Andhra Pradesh

Website:

www.housefull.co.in

Dear Sir/Madam,

I have made an online purchase of a Amelia shoe rack on 21 Aug 2013 from www.housefull.co.in website. Please see the order receipt as attachment. The item was not delivered even today (25 Sept). Even after reaching out to the customer care on phone multiple times, they kept saying that delivery is delayed and gets delivered in a couple of days. I was being sent out email messages (see attached) that the item assembly is complete but the delivery is delayed. Even when I ask for my money refund they keep saying that the product gets delivered in a couple of days. I am fed up talking to their customer care anymore and their email messages saying unable to deliver and delivery rescheduled to a new date.

Request you to kindly look into this matter and take action at the earliest on such fraud companies cheating online customers.

Thanks and Regards,
Aditya Rachuri.
+91 [protected].

+4 photos

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Complaint marked as Resolved

Verified Support

Jun 12, 2015

Housefull International Furniture Customer Care's response Hii royalrachuri, I apologize for the inconvenience caused. I hope your issue has been address but in case its not then I would like to request for your order number or contact details so that we can speak and resolve the issue with regards to the product purchased by you Awaiting your reply and details. Regards, Anees Shaikh