Future Choice Club — Fake commitment and poor service

Address:

G-14, IInd Floor , Sector - 03, Gautam Buddh Nagar Noida - 201301

We received a call from future choice club regarding promotion of their club in the month of Feb, 21 at Park plaza Hotel, Faridabad. When we went there they started with giving the free coupon of 2N 3D with an maintenance charge of 4999/- rs. Then they started explaining about their club membership . They asked us to pay rs. 1, 60, 000/- for 10 yrs Silver membership. When we did not agree, they started lowering their price and showing us the list of the luxurious hotels they have contract with. Finally when they came down to 1, 20000/- along with couple of coupons like 1 dinner buffet for couple, 1N 2D stay at
luxury resort in Neemrana instead of stay in NCR, and having contracts with hotels at beautiful locations, we agreed.
Now, once we agreed, they gave us long contract papers to sign and kept on insisting about signing. We asked for 2-3 days to take the decision, then they said this extra offers are valid for today only and all those and didn't even give is the chance to go through it. They informed that we can even cancel the membership with prior notice. So finally we signed and paid the amount.
Once the amount was deducted, then came the main point, they said that we need to pay AMC of around 10000 every yr for availing the holidays. That was a shock for us.. We clearly showed our disinterest to continue with the membership that moment only. Then the senior executive assured us to continue with the membership, and of we don't like, we can cancel the same.
Then came the actual hurdle. After almost 1yr of 2 hits of covid, when we first tried to book the hotel mentioned in the list, they informed that they no longer have contract with the hotel and gave us different hotel options. When we searched we found that the hotels were nowhere near the 4-5 star properties they mentioned during booking, and location wise also far away from preferred place. And the worst thing, they asked us to change our travel date, mentioning that weekends are generally full. Everyone goes for short trips in weekend only or for what else we have taken the membership?
They took 24 hours to reply to 1mail, and confirming 1booking took us more than 1week and after that also they were not able to give us any suitable options. So we could not book.
The same episode repeated kept on happening for next 3-4 times we tried. Sometimes they would reply 2days after booking and sometimes no reply even after repeated calls and mails. And we never got the chance to book the hotel we wanted to stay in as per their latest list.
Finally we booked for wild exotica, Jim Corbett in September, 2022. It also took us almost 10 days to book.
The hotel was nice but the location and facilities were not up to the mark. And after enquiry at hotel, we understood that we are paying much more interms of membership+maintenance than the amount if we booked directly. That too after days of requesting, mailing and all.
Clearly future choice is having very contract with very limited hotels and that too in few places they have contract for booking 1room only, like in Neil Island.
We wanted to cancel our membership now but they are denying . We simply don't want to keep on paying for such poor servi e and it's literally a headache for us. We want to cancel the membership.. Pls Help