Future Pay — complaining about deduction of money from my account to future pay

Address:

Allahabad, Uttar Pradesh, 211006

I tried to add money in future pay wallet. My money deduced from my account to atom tech but they denied.
I also sent them transaction details but money did not add into the wallet of future pay (Brand factory).

I also complained to atomtech but there is no sincere reply from there side.

I was deprived of shopping despite deducting my money.