Claimed

Pantaloons Fashion & Retail Complaints & Reviews

2.3
Updated: Oct 18, 2024
Complaints 842
Resolved
385
Unresolved
457
Contacts

File a complaint to Pantaloons Fashion & Retail

Having problems with Pantaloons Fashion & Retail?

File a complaint and get it resolved by Pantaloons Fashion & Retail customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Pantaloons Fashion & Retail reviews & complaints(842)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Meshrammm
Mar 13, 2021
Report
Copy

Money not refunded

Address: GIP Mall, Noida, Uttar Praesh

On March 7, 2021, I made a purchase of Rs. 1704/- at Pantaloons, GIP Mall, Noida, Uttar Pradesh.

At the billing counter, I made the payment via Gpay (UPI). While the payment via Gpay was in process, the lady informed me that she hasn't received the money and asked me to do it via Paytm wallet. So, I made the payment via Paytm wallet. This way, the money got deducted twice and credited to pantaloons twice for one transaction....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
mrmohan
from Delhi, Delhi
Nov 4, 2019
Resolved
Report
Copy
Resolved

lack of reasonable customer service

Address: F No.203, 7 Hills Avenue, Seethapalmandi, Secunderabad, Hyderabad, Telangana, 500061

Yesterday visited spar mall at Nacharam Hyderabad to purchase trousers from Pantaloons retail, after purchasing the trouser given it for alteration, they said will take one hour or more, i found hardly customers at that point of time between 6pm, the supervisor who is supposed to look into customer convenience is behaving as if he has no business in it and the master is rude, at 8 got my alteration, to say this is not my first experience,...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
SamikshaVarshney
from Mumbai, Maharashtra
Aug 10, 2019
Resolved
Report
Copy
Resolved

money charged for paper bag

Address: Gurgaon, Haryana

After billing in pantaloons, the cashier asked me to buy a carry bag. I asked "is the carry bag free?", he said "no! It costs of 7 rupees". Then after the discussion i told him to include it in the bill. But after receiving the bag i found that pantaloons is doing its advertisement by printing its name on the bag. Now i want my refund and penalty charge against the retailer....
Helpful
Found this helpful?
Write a comment
Report
Copy
P
premapadmaraj
from Mumbai, Maharashtra
Jun 10, 2019
Resolved
Report
Copy
Resolved

exchange policy

Address: Tirunelveli, Tamil Nadu

I purchased w brand tops with buy two get one offer at pantaloons Tirunelveli.Among the three one has the size problem and also small defect is there..I want to exchange it.while exchange I faced a big problem..during payment I have used my points 588 as directed by the cashier .so my total amount was (1599*2) 3198 and paid extra 5 for carry bag.I paid 2615 from my debit card and 588 from points .For exchage they are considering only 2615,...
Helpful
Found this helpful?
2 Comments
Report
Copy
N
nicckyy
from Hyderabad, Telangana
Mar 17, 2019
Resolved
Report
Copy
Resolved

wanted to exchange a dress bought from pantaloons (inorbit mall) in pantaloons (forum mall)

Today i purchased clothes from pantaloons (Inorbit mall). While i was purchasing, one of the staff asked me to try a particular dress. It was good but i didn't knew that it costed 4k. And without checking the price i bought that dress with my other tops. Now i wanted to exchange that dress for 2 or 3 dresses. But the problem is that inorbit mall is far away from my home. So can i exchange the dress in another pantaloons store which is near...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
C
cspro01
from Dehra Dun, Uttarakhand
Nov 19, 2018
Resolved
Report
Copy
Resolved

paid twice for same bill

Address: Dehradun, Uttarakhand, 248001

On 26 sep 2018 i paid twice on pantaloon store) via paytm one payment is done with the otp which is of 7283 and the other was with qr code which is of 6999 inr for the same order due to the server issue, i contacted pantaloon store they said they didn't receive any excess amount after that i contacted paytm they said merchant successfully received both the payment.

Pantaloons store is denying that they didn't get extra money...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepti Rai
from Surat, Gujarat
Oct 20, 2018
Report
Copy

colour fade

Address: Ahmedabad, Gujarat

I had ordered 1 kurti from ranmanch by pantaloons. It was a mix of white and blue colour. However after the first wash itself the colour from the blue part was all over the white part. I'm afraid to even wash it again as it would not be wearable at all. I love the kurti and the design but i'm absolutely disappointed by the quality provided by the pantaloons....
Helpful
Found this helpful?
Write a comment
Report
Copy
I
Ishneet Kaur
from Ludhiana, Punjab
Jun 5, 2018
Resolved
Report
Copy
Resolved

about return policy

Address: Chandigarh, Punjab, 160014

I want to return part of my purchase done on 30 may, 2018 from elante mall, chandigarh. The reason being the defect in some of the apparels that i bought. I want full refund of the defected apparels after returning them. But i have lost the invoice... Can i get a copy of the invoice or if the return is possible without the invoice... Please help!!!...
Helpful
11 other people found this review helpful
11 found this helpful
8 Comments
Report
Copy
B
bp_patil
from Pune, Maharashtra
Apr 14, 2018
Resolved
Report
Copy
Resolved

pantaloon is sending promotional messages

Address: Pune, Maharashtra, 411015

When i purchased apparels from phoenix market, pune.
Pantaloon cashier took my mobile and told me it is essential for them.
Same time i told him that i don't want any promotional sms from pantaloon.
In spite of this i am constantly getting promotional messages.
You are requested to stop sending further sms to my mobile no. [protected].

Bp patil
Email : [protected]@rediffmail.com...
Helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yogeshwar Bansal
from Jodhpur, Rajasthan
Mar 14, 2018
Report
Copy

low quality with fading colour

Address: Gautam Buddh Nagar, Uttar Pradesh

I had purchased bare denim jean and many more clothes total bill rs.6959
Undrr receipt no. P025013i17007800
Store id - p025
Date :[protected]
Name : shriram bansal
Timing 13:31
The mood point is the jeans getting fade after normal wash. Jeans colour was dark blue now it became light blue...
And jean starts showing its thread (Chijh jana). I am extremely disappointed with this. I just want...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjay Ghasari
from Pune, Maharashtra
Aug 15, 2017
Sep 15, 2023
This thread was updated on Sep 15, 2023
Resolved
Report
Copy
Resolved

gst charged extra 5% on mrp

Address: 403401

I had visited pataloons margao goa on 15/08/17. I did purchase on 50% discount on mrp. Total price after discount was rs.1153.47 but i had charged extra 5 % gst of rd.57.44 and the total amount was rd.1210.91. Kindly find attached bill.
If mrp is inclusive of all taxes then how they can charge extra?
Pls contact me on my mail id - [protected]@gmail.com...
Helpful
Found this helpful?
5 Comments
Report
Copy
D
dasck27
from Kolkata, West Bengal
Jun 3, 2016
Resolved
Report
Copy
Resolved

Points get redeemed on unsuccessful transaction

Address: Cuttack, Odisha, 753002

On 4th may 2016, I tried to purchase a item from Pantaloon store and I used my payback card ([protected]) to redeem my points for payment. But as per their server problem my transaction was unsuccessful but my points got redeemed worth 2416 points which is equals to Rs 604.
They told me that they can do nothing with it, what ever problem have occurred you have to contact payback customer care.
So, I complaint about it...
Helpful
Found this helpful?
2 Comments
Report
Copy
I
ibplegal
from Mumbai, Maharashtra
Jan 16, 2016
Report
Copy

Regarding Credit Note

Address: 380009

I am member of Pantaloon having Member Card No [protected] I have purchased material of Rs 5000/- plus. I return material due to some defect in cloths, were Pantaloon Ahmedabad in exchange of material provide me with credit note of the same value. After the periods of 15days from the date of Credit Note, i was shocked to see that the print on the note was vanished. On reporting same to the Pantaloon Ahmedabad Store they were not...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Nancy Vishvam Rastogi
from Savantvadi, Maharashtra
Aug 12, 2014
Report
Copy

clothing colour fading

Address: Lucknow, Uttar Pradesh

hi i have purchased a kurti of akriti brand recently during the sale period and its colour get fades in first wash whenever i have purchased clothes from pantaloons i always get disappointed .I think purchasing during the sale period doesn't mean the stuff you provide will not be of good quality.Pantaloon never provided good quality stuff according to price they take.Now you tell me what to do with that kurti as i am unable to wear it i am...
Helpful
Found this helpful?
4 Comments
Report
Copy
keshav.phad219
from Pune, Maharashtra
Aug 13, 2012
Resolved
Report
Copy
Resolved

EPF NOT RECEIVED

Address: Pune, Maharashtra

Dear Sir/Madam,

I was employed with M/s Pantaloon Retail India Ltd. For the period 17.08.2007 to 30.11.2010 at their Pune office.I had submitted all the relevant papers for the withdrawal of my PF dues to the Pune office for processing. Since I was not getting the settlement I had enquired at their Mumbai office who confirmed that the papers had been submitted on 1st time 15.03.2011 at your Pune office.but their are somebr...
Helpful
Found this helpful?
6 Comments
Report
Copy
Dear All,

I AM MAKING THIS ANNOUNCEMENT SO THAT BHUPESH MALHOTRA CANNOT MAKE FOOL ANYBODY ELSE. A Canadian Citizen BHUPESH MALHOTRA VP with International and Indian fraudulent experience in creating fraud activities and making fool to the innocent person Previously working as AVP-RELIANCE RETAIL, HEAD OF OPERATIONS AT PANTALOON RETAIL INDIA LTD, BRAND MANAGER AT HARRY ROSEN, DISTRICT MANAGER AT FOOTLOCKER INCORPORATED, PILOT...
Helpful
Found this helpful?
11 Comments
Report
Copy
A
Aruna Ghose
from Delhi, Delhi
Jun 20, 2009
Resolved
Report
Copy
Resolved

company delisted - shares repurchase

I wish to inform you that I have
200 PANTALOON INDUSTRIES - 1 NE 121F010125
Under DP IN 301549
Client Id 15265946
HDFC Account No [protected]

I am sorry to inform you that due to shifting of residence I did not receive the intimation regarding the re purchase of the above shares. In view of this I have written to the company to purchase my above share, since I have an emergency and am badly...
Helpful
Found this helpful?
5 Comments
Report
Copy
G
Gouttam Sahu
Oct 18, 2024
Report
Copy

Address: pantaloon, near R C Das lane ,Komapalli ,Berhampur,Ganjam,odisha,760004

Dear Sir,
I gouttam Sahu, Purchased a kurta pajama set from Pantaloon Berhampur, Odisha for my 8 year old son on 13/14/2024 and the same was used for first time on Kumarpurnima (17/10/2024).But it is unfortunate that with in a 2 hours o[censored]se the shoulder stiching tear off and the Kurta got damaged and my son lost his happiness . Pantaloon |Berhampur has cheated us and harassed us by selling very poor quality products at a high price of Rs 999/-.When i visted the store and brought to notice the store manager, they told me, we are helpless. I want a replacement of the product or refund of money.
Pantaloons Fashion & Retail customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Sanjoy Mukherjee08
    from Kolkata, West Bengal
    May 27, 2024
    Report
    Copy

    Address: KMDA FLAT,RAJDANGA CHAKRABORTY PARA,PO&PS-KASBA

    Sir
    With due respect a person from Gariahat Pantaloons shop just called me & told that giving back Rs 6000/- is not possible. Pl note i do not want to get back Rs I want a card of similar amount.Pl note As per Customercare representative version she has blocked card no [protected] of Rs 6000/- as i have lost it.Pl guide me how i will get same amount of card/or cloth again from Gariahut shop .
    Thanking You
    SANJOY MUKHERJEE/SISIR MONDAL [protected]
    Pantaloons Fashion & Retail customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      NEK SINGH SOLANKI
      Mar 21, 2024
      Report
      Copy

      Address: PT - Noida The Great India place
      Website: www Future Group.com

      This is it intimate u that i have submitted my pf claim form in my organization in 2015 with the store hr, they have given me a proof of submition of claims but in pf online check it states that there is no pf number as such, but till date there is no reply from the company
      People over there keep on saying will do it as soon as possible but in vain,

      So kindly request u to kindly look in my matter
      My details of pf,
      Pf no - MH[protected]
      Name:- NEK SINGH
      Employee ID. 58986
      Email ID. [protected]@gmail.com
      Pantaloons Fashion & Retail customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit