[Resolved] Gaana.com — 1 month gaana plus `99 subscription | |||
Hi, today I paid to 1 month subscription through internet banking SBI . The transaction completed successfully Rs. 99 got deducted from my account but after returning back to the gana web page its shows transaction failed. the reference no of the payment made through my account is IGAEBLBEV8 my email address is ankit.[protected]@gmail.com please activate my account, thanks . Was this information helpful? | |||
Sep 11, 2018 Complaint marked as Resolved Gaana.com customer support has been notified about the posted complaint. Verified Support Aug 10, 2018 Gaana.com Customer Care's response Hi Ankit, Greetings from Gaana !!! Hope you are doing great. As we checked your email address, we have received your payment successfully. Please log out and log in back into app again and then try accessing. For further inquiries, please write to us at [protected]@gaana.com – we would love to help you better. Thanks ! Regards Gaana Support Team | |||
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But, in my account, it is displaying as a Free User. I have written an email on 19/7/18 to [protected]@gaana.com regarding this issue. I have not received any reply till now.
I want a refund of my amount and immediate cancellation of my subscription.