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gaana.com
1.8
Updated: Nov 15, 2025
Complaints 733
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254
Unresolved
479
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Gaana.com reviews & complaints page 13

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S
shubham308
May 8, 2022
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I want to delete my gaana account . to please contant me . . .this is very unfortunate that there is no option to delete or deactive option on gaana app
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    Himanshu_tripathi10
    May 4, 2022
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    An amount of ₹399 was debited twice from my bank account on 4th may 2022 without my consent for gaana plus subscription. I haven't ever allowed the app to make the payment still It did and now it feels like a fraud. I'm a student and ₹798( ₹399*2) is a big amount for me. I'm in desparate need of that money. Hence I want gaana.com to refund my money as soon as possible.
    I'm attaching the transaction details below.
    The transaction id are:
    1. 2216857
    2. 2216861
    My gaana handle is:hotshot_[protected]
    Name: himanshu tripathi
    Phone number: [protected]
    Kindly initiate the refund as soon as possible.
    +4 photos
    Gaana.com customer support has been notified about the posted complaint.
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    I did not take any subscription but money is debited from bank

    Demanding refund for money debited from my account twice without my consent. - Comment #4043031 - Image #0
    Demanding refund for money debited from my account twice without my consent. - Comment #4043031 - Image #1
    Reply
    Happy Ness's reply, Aug 27, 2022
    Please refund my money
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      H
      Himanshu_tripathi10
      May 4, 2022
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      An amount of ₹399 has been debited twice from my bank account without my consent for gaana plus subscription on 4/05/2022. This is kind of fraud because my permission was never taken to pay for the subscription. Now I want my money to be fully refunded as soon as possible. This is a serious concern.kindly resolve as soon as possible.
      Gaana.com customer support has been notified about the posted complaint.
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        K
        Karanrajpput
        from Guwahati, Assam
        May 1, 2022
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        On 31 jan, 2022 i subscribed to gaana+ trial and i paid by paytm wallet.Now on 1 may 2022 Rs.399 were automatically deducted from my account without my consent even though i didn't wanted the subscription . My request is that you please kindly issue the refund the amount that have been deducted without my permission
        +1 photos
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          Arshdeeps
          Apr 29, 2022
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          Hello, I accidentally take a subscription worth of Rs. 99 and it is in que. Please can you refund that money.
          +2 photos
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            Y
            yuirah
            Apr 29, 2022
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            Delete my aacount permenently of gaana app
            Its a worst app i have seen before there is no help and support service for deleting account so please delete my aacount permenently i have registered with my phone number that is [protected]
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              H
              HotShot_3817683204
              Apr 20, 2022
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              Gaana Plus deducted my money from Paytm wallet without my consent .I don't want to continue gaana .I want My money 399 rupees back.
              Refund my money please
              +1 photos
              Apr 20, 2022
              Complaint marked as Resolved 
              Gaana.com customer support has been notified about the posted complaint.
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                Arunachu1995
                Apr 18, 2022
                Apr 2, 2023
                This thread was updated on Apr 2, 2023
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                Auto subscription cancellation and refund - Reg

                Address: India

                Hello,
                I have received a free coupon from Paytm for free gana subscription for 3 month.So that I have used that on 18/01/2022. So my 3 months free subscription completed on 18/04/2022. Without asking any permission the amount was automatically deducted a amount of Rs.399/- from my account for 1 year subscription. It's a scam. I don't need any kind subscription from gaana. So kindly cancel my subscription and refund my money...
                +1 photos
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                S
                Sk.alee
                Apr 18, 2022
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                I'm cheated with many times for the gaana plus subscription..My gaana plus subscription was extended for the coming 3 years i.e. till 2024. In between also My gaana plus subscription has lapsed two times and forced me for plus subscription, also has made two times transaction through flip kart plus super coins and with paytm. Also there was three voucher activated over my gaana account.. but now for one week neither My subscription showing me back nor take me to the subscription page it shows an error I'm already active on gaana plus subscription..it's really disgusting for the music lover like please fix the errors on my gaana plus account and also adjust the advance payment extending my plus subscription for more one or two year till 2026 or else give my all coins money back whatever is used on my gaama account
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                  K
                  karan.bathla
                  Apr 17, 2022
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                  Address: Gurgaon

                  There is an Unauthorised Deduction of 399/- Rs from my Paytm Wallet by Gaana.com
                  The Complaint Emails are Unanswered and only a single mail has been received where Gaana.com has denied to Refund
                  Gaana.com seem to be a SCAM & CHEAT Company
                  Gaana.com customer support has been notified about the posted complaint.
                  Apr 17, 2022
                  Updated by karan.bathla                   My registered Mobile Number with Gaana.com is [protected]
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                    H
                    Hasini Hasini
                    from Mumbai, Maharashtra
                    Apr 16, 2022
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                    I haven't used the gaana app for a really long time. I had opted for its 3 months free membership but I didn't know about its auto renewal policy. I had uninstalled it way back but today I got a message saying 399 deducted from my Paytm wallet. Gaana App didn't send any prior message saying your membership will be renewed... they directly deducted the cash. I do not need the membership ...I just need my money.
                    My sum deduct from my paytm wallet without my authorization. Not got any remainder Message from gaana.com. That was exceptionally fraudity behavior from gaana side.

                    I want my full money refunded.

                    My registered email id is [protected]@gmail.com
                    And phone number is [protected].

                    Kindly look into the matter and solve as soon as possible thankyou.
                    Hasini Kota
                    +2 photos
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                      Amisha prasad
                      from Dehradun, Uttarakhand
                      Apr 16, 2022
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                      Address: Himgiri zee university, P.O sherpur, chakrata road ,

                      Today i received a message from my Paytm wallet that rs.399 has been deducted from my account. I don't want to renew gaana+ anymore. My amount deduct from my paytm wallet without my permission. No any remember Message from gaana.com.
                      That was very fraudy behavior from gaana side.

                      I want my full money refunded.

                      Kindly solve the issues as soon as possible.

                      Thankyou
                      +1 photos
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                      On the 10th oct ..499rs has deducted from my bank account without my permission... Now i want my money back ..
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                        K
                        kalashakare
                        from Bhandara, Maharashtra
                        Apr 13, 2022
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                        Address: Bhandara

                        I want my auto renewal refund please refund I not need gaana subscription because iam is student I not have any source of income please refund it
                        Gaana.com customer support has been notified about the posted complaint.
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                          Mahesh199
                          from Karimnagar, Andhra Pradesh
                          Apr 11, 2022
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                          I received a message from my Paytm postpaid that rs.399 has been deducted from my account. I don't want to renew gaana+ anymore. I didn't made my payment through my paytm postpaid. My amount deduct from my paytm postpaid without my permission. No reply from gaana.com.
                          That was very fraudy behavior from gaana side.

                          I want my full money refunded.
                          +1 photos
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                            P
                            PS waheed Gaming
                            Apr 9, 2022
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                            Address: Attock

                            Sir,
                            My free fire id has been suspended without any reason. I never use hack or 3rd party application but my free fire id has been banned please checkout my id and return anyway for last time as a chance. My playe id [protected] I am from Pakistan please open my account Thank you
                            +2 photos
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                              A
                              Abi203
                              Apr 7, 2022
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                              Want to delete my gaana account i can not delete gaana account and i want to delete it .
                              You delete my gaana account but by any how i want to delete gaana account please help me.
                              Gaana.com customer support has been notified about the posted complaint.
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                                R
                                RavikT13
                                Apr 5, 2022
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                                Two days back I already had cancelled my subscription still I have been charged with 399 against subscription. How can you charge me when I never wanted to continue my subscription. This is not acceptable at all. I want my money back.
                                Gaana.com customer support has been notified about the posted complaint.
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                                  S
                                  Shubdhya
                                  from Pune, Maharashtra
                                  Apr 4, 2022
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                                  My money is deducted at morning without my permission please help me and refund my money
                                  Gaana.com customer support has been notified about the posted complaint.
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                                    H
                                    Hashimraza
                                    from Kanker, Chhattisgarh
                                    Apr 2, 2022
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                                    I have purchased gaana plus subscription for 300rs on 26 March 2022 with some discount and my subscription is not activated yet but money has been debited. Please activate my subscription or provide me refund.
                                    +1 photos
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                                      S
                                      shivam5
                                      Mar 31, 2022
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                                      Hi,

                                      Today i received a message from my Paytm postpaid that rs.399 has been deducted from my account. I don't want to renew gaana+ anymore. I didn't made my payment through my paytm postpaid. My amount deduct from my paytm postpaid without my permission. No any remember Massage from gaana.com.
                                      That was very fraudy behavior from gaana side.

                                      I want my full money refunded.

                                      My registered email id is [protected]@gmail.com
                                      And phone number is [protected].

                                      Kindly look into the matter and solve as soon as possible thankyou.
                                      Shivam Soni
                                      +1 photos
                                      Apr 1, 2022
                                      Complaint marked as Resolved 
                                      Thanku for help me. I recieved my money refund from gaana.com.
                                      Gaana.com customer support has been notified about the posted complaint.
                                      Mar 31, 2022
                                      Updated by shivam5                                       I want my money refund
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