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gaana.com
1.8
Updated: Nov 15, 2025
Complaints 733
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254
Unresolved
479
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A
[email protected]
Mar 31, 2023
Resolved
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Resolved

Address: VILL-NAKDOI

Dear sir,
Please refund my auto debit rupees 399
+1 photos
Mar 31, 2023
Complaint marked as Resolved 
my 399 rupees please refund due to not use gana.com app
Gaana.com customer support has been notified about the posted complaint.
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    A
    [email protected]
    Mar 31, 2023
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    Address: VILL-NAKDOI

    Please refund my rupees 399
    Gaana.com customer support has been notified about the posted complaint.
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      M
      munesh998877
      from Noida, Uttar Pradesh
      Mar 8, 2023
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      Address: gurgoan

      Hello good afreternoon sir
      my name is munesh kumar and 7th of march mid-night 12:27AM, I got a message from paytm their 299 rupee has been transaction for gaana.com i don't know how it is possible to deduct an amount. I seriously contact to paytm exucutive then they tell me its atomatic payment systm and close 2041 and if you want to be close so contact gaana.com whenever i contact gaana.com but their is no contact to gaana.com executive and gaana.com application show am a free user and payment goes where they didnot know
      please help me regardig this stop atomatic payment issue

      name- MUNESH KUMAR
      mobile number- [protected]
      +4 photos
      Gaana.com customer support has been notified about the posted complaint.
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        M
        munesh998877
        from Noida, Uttar Pradesh
        Mar 8, 2023
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        Address: gurgoan

        Hello good afreternoon sir
        my name is munesh kumar and 7th of march mid-night 12:27AM, I got a message from paytm their 299 rupee has been transaction for gaana.com i don't know how it is possible to deduct an amount. I seriously contact to paytm exucutive then they tell me its atomatic payment systm and close 2041 and if you want to be close so contact gaana.com whenever i contact gaana.com but their is no contact to gaana.com executive and gaana.com application show am a free user and payment goes where they didnot know
        please help me regardig this stop atomatic payment issue as soon as possible. am sharing some proof of transaction, gaana.com profile shown differnt, paytm show not cancel atomatic payment

        name- MUNESH KUMAR
        mobile number- [protected]
        +4 photos
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          M
          Misal777
          from Mumbai, Maharashtra
          Feb 28, 2023
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          Address: C8 flat no 703, 7th floor, Raunak city sector 3, adharwadi Jail road, Kalyan (W), pine code 421301

          Hello,
          I have received a free coupon from My Hyundai India for free gana subscription for 1 month. So that I have used that on January 2023 So my 1 month free subscription completed on 27/02/2023. If my previous subscription is 1 month than how you decided to that I had purchase your 1-year subscription pack. Without asking any permission the amount was automatically deducted a amount of Rs.399/- from my account for 1 year subscription. It's a scam. I don't need any kind subscription from gaana. So kindly cancel my subscription and refund my money immediately. Or else I will file a complaint in consumer forum. My registered mobile number is [protected]. And here I have attached the paid receipt for your reference. Kindly do the needful earlier.
          +1 photos
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            M
            Misal777
            from Mumbai, Maharashtra
            Feb 28, 2023
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            Address: C8 flat no 703, 7th floor, Raunak city sector 3, adharwadi Jail road, Kalyan (W), pine code 421301

            Hello,
            I have received a free coupon from My Hyundai Iindia for free gana subscription for 1 month. So that I have used that in the month of January 2023. So my 1 months free subscription completed on February 2023. If my previous subscription is 1 month than how you decided to purches a 1 year subscription pack. Without asking any permission the amount was automatically deducted a amount of Rs.299/- from my account for 1 year subscription. It's a scam. I don't need any kind subscription from gaana. So kindly cancel my subscription and refund my money immediately. Or else I will file a complaint in consumer forum. My registered mobile number is [protected]. And here I have attached the paid receipt for your reference. Kindly do the needful earlier.
            +1 photos
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              J
              Jaffermoopen
              Feb 24, 2023
              Mar 14, 2023
              This thread was updated on Mar 14, 2023
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              Address: MANDAYAPURATH HOUSE CHIRAYAM PANAYIKULAM PO S% Jaffer Moopen

              Greetings,

              I already cancelled auto renew my subscription few months back and I noticed again I charged amount og RS 499 for renewal.Last week I go the mail but I didn't respond because already I cancelled the subscription few months back .So I am kindly requesting to refund the amount charged from me.

              Account Name : [protected]@gmail.com
              Cureent Account Status : Free user
              Gaana.com customer support has been notified about the posted complaint.
              View replies
              Not received any response even cancelled the auto renewal then also charged doesn’t make any sense. I can say typical cheating.Refund my money to same channel.
              Reply
              still my issue is not resolved.Even after cancelling auto renewal subscription what basis charged me.Refund my amount charged.
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                A
                Anil Kumar suryvanshi
                Feb 22, 2023
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                Address: Muzaffarpur

                Auto renewal paisa kat gya bina puche he 499 so refund my money not use gaana app mobile...[protected]
                +1 photos
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                  V
                  VinayKorandla
                  Feb 17, 2023
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                  Hi,

                  I am Vinay Korandla. I have a Gaana plus subscription which is suto renewing on monthly basis. However, I would like to cancel it but everytime I try the app says cancellation has failed and giving me no reason for it.

                  I would request you to cancel it before next cycle starting on 24 Feb 2023.
                  +1 photos
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                    Y
                    yatish.kumar
                    Jan 29, 2023
                    Resolved
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                    Resolved

                    I want to Close my Gaana account. No one assist on gaana chat option and I also send mail to gaana.com from 15 dec 2022.. but no single response from gaana support team. Please Close my gaana account permanently.
                    Mar 18, 2023
                    Complaint marked as Resolved 
                    Gaana.com customer support has been notified about the posted complaint.
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                      S
                      Shibinbhaskar
                      from Kannur, Kerala
                      Jan 28, 2023
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                      Address: Kannur

                      I have gaana subscription in my mobile number but now i have changed my phone. But once i try to restore it says to login with mobile number but the app doesn’t have option to login with mobile number.
                      Gaana.com customer support has been notified about the posted complaint.
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                        S
                        SHUBHAM SAVALE
                        Jan 28, 2023
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                        Address: Plot No. 391, Udyog Vihar Phase – III Gurgaon, 122016, India 0124-4518550

                        Gaana app deducted money from my account without my knowledge, when it deducted at time i don't have app installed on my phone even didn't login, without my permission how can he done this... I want my money back
                        Gaana.com customer support has been notified about the posted complaint.
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                          N
                          Nudhi
                          Jan 22, 2023
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                          Address: Devi mandap,teli tola , Balumath, Latehar, Jharkhand

                          Automatically my money debited for Gaana app although I have disabled autopay option, I am not using Gaana app, i don't want Gaana subscription so please refund my money
                          +2 photos
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                            G
                            Gayatri Puwar
                            Jan 20, 2023
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                            Auto-renewal Cancellation doesn't work in App and Profile. No support email.

                            I tried canceling Gaana 1 year subscription a few days in service but they didn't let me. So I waited for 1 year, and now they are auto-subscribing for 2nd year and charging my credit on File.

                            I tried following their steps multiple times in-app in Profile and on the web, to turn off auto-renewal and cancel, but flow doesn't work and it says it fails. No support email was provided as well, only chat with the bot which also...
                            +3 photos
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                            S
                            shreya0792
                            Jan 19, 2023
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                            Address: [email protected]

                            Subscription amount deducted but still being shown as a free user.
                            Gaana.com customer support has been notified about the posted complaint.
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                              P
                              Pradnyasb
                              Jan 6, 2023
                              Jan 10, 2023
                              This thread was updated on Jan 10, 2023
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                              Hi

                              My subscription of rs 299 is not showing on the app
                              Gaana uid is [protected]@gmail.com
                              Gaana.com customer support has been notified about the posted complaint.
                              View replies
                              No one has responded ded yet
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                                P
                                Pradnyasb
                                Jan 6, 2023
                                Jan 10, 2023
                                This thread was updated on Jan 10, 2023
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                                Hi,
                                I subscribed to gaana plus yearly membership by paying rs 299. But in the app, it is still showing me a free member.
                                Tried they help through chat but noone is responding.
                                Gaana userid is [protected]@gmail.com
                                Please help.
                                Thanks
                                Gaana.com customer support has been notified about the posted complaint.
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                                I need to go to consumer court otherwise
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                                  R
                                  RAKAVI RATANKAR
                                  Jan 6, 2023
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                                  Please refund my money Rs 299, ASAP.
                                  I had already purchased the 199 plan for 1 yr and again money has been deducted from my account within a week.
                                  I hope to be the respected one to look over this matter.
                                  Order I'd: 9949755
                                  +1 photos
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                                    A
                                    Anandhi Venkat
                                    Jan 4, 2023
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                                    The App has taken 3 subscription payments in the last 3 months and Gaana Plus is not getting activated.
                                    Gaana.com customer support has been notified about the posted complaint.
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                                      J
                                      [email protected]
                                      from KOTA, Uttar Pradesh
                                      Jan 4, 2023
                                      Resolved
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                                      Resolved

                                      Address: Vill- RAKASPURIYA, Post- DIGOD, Teh- Sangod, Dis- Kota

                                      Please refund my money Rs of 299, because I haven't use gaana app and i have money problem, so please refund my money as soon as possible. I want to cencal my gaana app subscription pack and get my money back refund please try to understand my problem
                                      Transaction ID OM2301030012365827630303
                                      Subscription Id : MSUB_9247041_MjA5MzgwODA1
                                      Order Id : GAANARENEW_9247041_[protected]
                                      UTR Number[protected]
                                      Jan 4, 2023
                                      Complaint marked as Resolved 
                                      Gaana.com customer support has been notified about the posted complaint.
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