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Gaana.com Complaints & Reviews

gaana.com
1.8
Updated: Nov 15, 2025
Complaints 733
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254
Unresolved
479
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Gaana.com reviews & complaints page 8

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G
Gauravpatel4321
Oct 5, 2022
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I already paid the subscription amount and subscription is not activated on my number Or email.

I do recive popup that please login/singup to activate subscription.

But this buggy app I tried like more than 50 times but still I am not getting plus subscription.

I already wrote two emails to [protected]@ganna.com. It's 4th day today still I haven't heard from the ganna.

After this experience I do not want your subscription just refund the amount.

That's all I want.

Please check the attached proof.
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    N
    Nilesh Kabare
    Oct 4, 2022
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    My name is atik ahmad and i am a gaana app user, gaana has deducted my rs 499 as renewal fees without ay intimation message and withot any my intention no sms no any kind of alert just debit form my account without asking its like cyber robery kindly help to regain my money back
    Gaana.com customer support has been notified about the posted complaint.
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      N
      Neha.chhabra
      Oct 3, 2022
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      Gaana plus Subscription got renewed automatically without my permission and an amount of rs.499 got deducted from my paytm wallet.
      Gaana.com customer support has been notified about the posted complaint.
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        M
        Manish prajapat
        from Pali, Uttar Pradesh
        Oct 3, 2022
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        Address: pali

        Dear Sir,
        I have using a one time free coupon apps Gaana.com since a 10 month but today 03.10.2022 12.15 AM, Without asking any permission the amount was automatically deducted a amount of Rs.499/- from my account UPI (Phone Pee) for 1 year subscription. It's a scam. I don't need any kind subscription from gaana. So kindly cancel my subscription and refund my money immediately. And here I have attached the paid receipt for your reference. Kindly do the needful earlier.
        Transaction ID is OM2210020007127283547622
        Gaana.com customer support has been notified about the posted complaint.
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          S
          Sharathgaana
          Oct 2, 2022
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          I have paid Rs 299 and upgraded to Gaana Plus. But I am not able to access any features of Gaana plus and cannot play any songs.
          Please return my subscription amount.
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            Y
            Yadav2004
            from Deoghar, Jharkhand
            Oct 2, 2022
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            I'm Aditya. I was having 3 month subscription which was going to end in the month of October and I was not going to have any further subscription. But on October 2nd when I checked my bank account 199rs was deducted from it for gaana subscription and I was not informed or notified about it. I don't want that subscription I've cancelled it and I want my money back. Thank you
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              S
              Suraj rupani
              Oct 2, 2022
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              Gaana plus Subscription got renewed automatically without my permission and an amount of INR 499 got deducted from my Account. I Kindly request you to refund my money back to my account as this subscription was not needed . Unsubscribe me and give back my money.
              Gaana.com customer support has been notified about the posted complaint.
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                A
                Ashwani rautela
                from Noida, Uttar Pradesh
                Oct 1, 2022
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                I subscribed for gaana plus today by paying 299 through internet banking, but still i am not getting access to gaana.com. neither have I got any confirmation about receipt of the payment.
                I need a refund or so subscription to gaana plus at the earliest.
                Gaana.com customer support has been notified about the posted complaint.
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                  B
                  Boga rajesh
                  Sep 30, 2022
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                  With out intimation gaana deducted 199 rs from my bank .
                  I dont want to subscribe the gaana plus.
                  If you dont have momey to run comapny just begg for fundings or else sell the company but dont deduct peoples money without theire information.
                  Its warn gaana plus to refund my amount and resolve the issue asap.
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                    B
                    Boga rajesh
                    Sep 30, 2022
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                    Gaana is deducting amount from.bank without intimation.
                    Fraud fraud fraud
                    Gaana.com customer support has been notified about the posted complaint.
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                      A
                      Ajay PB
                      from Chennai, Tamil Nadu
                      Sep 29, 2022
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                      Address: Plot No. 391, Udyog Vihar, Phase–III Gurgaon Gurgaon District Haryana India 122016

                      Post trial, I was never updated or given an option to take decision on whether to opt for renewal or cancellation. They have taken libarity to deduct my money without my consent or prior notice of the subscription details.

                      I would like to have the subscription cancelled and refund to my bank at the earliest possible.
                      Gaana.com customer support has been notified about the posted complaint.
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                        D
                        Divyanshusiyag
                        Sep 28, 2022
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                        Hi, my gaana plus plus subscription got renewed without my permission and an amount of rs. 199 rupee got deducted from my account i kimdly request gaana to refund my money back, the subscription renewal wasnt needed by me at all, this is a fraud done by gaana.com taking money from consumer's accound without there respective involvement, that's not something to be reminded every republic day, being a student of law I will file a consumer complain against gaana.com in respected consumer court if I don't get the refund.
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                          B
                          badal desai
                          Sep 25, 2022
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                          Address: Ponda Goa

                          I have paid for yearly subscription Rs. 299 from my I phone exactly after one month it’s is showing as free user in the app. Asking to pay again. In transaction history of the app it is showing 299 Rs. transaction . Tried emailing but got the system generated mail saying wait for 48 hrs .. many days have past.
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                            S
                            Sahil Jit
                            Sep 25, 2022
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                            Address: Noida, Uttarpradesh
                            Website: gaana.com

                            Please cancel my auto renewal of Gaana subscription as I don't have enough money to continue Gaana subscription.

                            My Gaana account linked with
                            Phone number - [protected]
                            Email id - [protected]@gmail.com
                            +1 photos
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                              T
                              Tanuradha Kumari
                              Sep 24, 2022
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                              Address: Kelzar Mul chandrapur MH

                              Mobile number [protected]
                              10/09/2022 Saturday 12:15AM ko 499 rupees amount mere account se auto-pay se kata gya hai kripya yah amount jaldi se jaldi mere account me jama kr dijiye mujhe bahut need hai is amount ka. Mob no. [protected] se kaata gya hai Amount please refund this amount.Kitni baar aisa message karna hota hai sir jii mujhe samjh nii aa rha ki ab aayega bhi ya nii koi sunane wala hi nii hai
                              Gaana.com customer support has been notified about the posted complaint.
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                                S
                                supahia amit
                                Sep 23, 2022
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                                [protected] is login user.. How you guys can auto deduct my amount for a subscription even when Iam Not using gaana com at all... You guys will pay for this..
                                Gaana.com customer support has been notified about the posted complaint.
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                                  S
                                  Suruj Phukon
                                  Sep 20, 2022
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                                  Gaana plus Subscription got renewed automatically without my permission and an amount of rs.499 got deducted from my PhonePe account. I kindly request you to refund my money back into my account and this subscription was not needed . Unsubscribe me and give back my money, Please.
                                  +1 photos
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                                    A
                                    [email protected]
                                    from Agartala, Tripura
                                    Sep 18, 2022
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                                    I used gaana.com as it was provided from Flipkart for 2-3 days. since then i haven't used gaana but gaana renewed my subscription without my permission . 499 has been debited from my Phone Pe account without my permission .So its a request to higher authorities of gaana to take a look at this issue
                                    Same complaint registered against podcast No- 3401549, till no initiative taken.

                                    Thank you,
                                    Abhijit Bhattacharjee
                                    Mob- [protected]
                                    Mail- abhijit.[protected]@gmail.com
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                                      S
                                      Sanju3363
                                      from Padampur, Rajasthan
                                      Sep 18, 2022
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                                      Address: Plot No. 391, Udyog Vihar, Gurgaon

                                      Today[protected],
                                      Gaana.com deducted RS.499 from my account without my any permission and i don't need any subscription i want money back in my account please help me otherwise I will take further action.
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                                        J
                                        jangravinay10
                                        Sep 16, 2022
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                                        Sir
                                        I am regular user of gaana app and active subscriber from last 6 years. I have subscribed gaana app for 1 year on 23 jul 22. After that auto renewal happened three time without my permission although i am having active subscription. I need money back as soon as possible. I have written at this platform 3 times and also written to gaana 10 times no action take plz short out the issue. Transactions attached with this mail.
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