Claimed

Gaana.com Complaints & Reviews

1.8
Last updated Mar 23, 2024
Complaints 721
Resolved
251
Unresolved
470
Quick Links
Statistics
Share
Contacts

File a complaint to Gaana.com

Having problems with Gaana.com?

File a complaint and get it resolved by Gaana.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Gaana.com
Customer Service Contacts

Gaana.com Phone Numbers

Phone
+91 12 0677 6830
368
219

Gaana.com Website

Gaana.com Head Office Address

Plot No. 391, Udyog Vihar, Phase–III
Gurgaon
Gurgaon District
Haryana
India
122016

Gaana.com reviews & complaints page 8

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
badal desai
Sep 25, 2022
Report
Copy

Yearly subscriptions ( cheated)

Address:Ponda Goa

I have paid for yearly subscription Rs. 299 from my I phone exactly after one month it’s is showing as free user in the app. Asking to pay again. In transaction history of the app it is showing 299 Rs. transaction . Tried emailing but got the system generated mail saying wait for 48 hrs .. many days have past....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sahil Jit
Sep 25, 2022
Report
Copy

Cancellation of Gaana Subscription Auto Renewal

Address:Noida, Uttarpradesh
Website:gaana.com

Please cancel my auto renewal of Gaana subscription as I don't have enough money to continue Gaana subscription.

My Gaana account linked with
Phone number - [protected]
Email id - [protected]@gmail.com...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kelzar Mul chandrapur MH

Mobile number [protected]
10/09/2022 Saturday 12:15AM ko 499 rupees amount mere account se auto-pay se kata gya hai kripya yah amount jaldi se jaldi mere account me jama kr dijiye mujhe bahut need hai is amount ka. Mob no. [protected] se kaata gya hai Amount please refund this amount.Kitni baar aisa message karna hota hai sir jii mujhe samjh nii aa rha ki ab aayega bhi ya nii koi sunane wala hi nii hai...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
supahia amit
Sep 23, 2022
Report
Copy

Auto deducted my money

[protected] is login user.. How you guys can auto deduct my amount for a subscription even when Iam Not using gaana com at all... You guys will pay for this.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suruj Phukon
Sep 20, 2022
Report
Copy

Deducted money from my account without my concern

Gaana plus Subscription got renewed automatically without my permission and an amount of rs.499 got deducted from my PhonePe account. I kindly request you to refund my money back into my account and this subscription was not needed . Unsubscribe me and give back my money, Please....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
from Agartala, Tripura
Sep 18, 2022
Report
Copy

Seeking refund of Rs. 499/- from ganna.com

I used gaana.com as it was provided from Flipkart for 2-3 days. since then i haven't used gaana but gaana renewed my subscription without my permission . 499 has been debited from my Phone Pe account without my permission .So its a request to higher authorities of gaana to take a look at this issue
Same complaint registered against podcast No- 3401549, till no initiative taken.

Thank you,
Abhijit Bhattacharjeebr...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanju3363
from Padampur, Rajasthan
Sep 18, 2022
Report
Copy

Rs.499 deducted from my account without my permission

Address:Plot No. 391, Udyog Vihar, Gurgaon

Today[protected],
Gaana.com deducted RS.499 from my account without my any permission and i don't need any subscription i want money back in my account please help me otherwise I will take further action....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jangravinay10
Sep 16, 2022
Report
Copy

Auto debit of money for renewal of existing active plan

Sir
I am regular user of gaana app and active subscriber from last 6 years. I have subscribed gaana app for 1 year on 23 jul 22. After that auto renewal happened three time without my permission although i am having active subscription. I need money back as soon as possible. I have written at this platform 3 times and also written to gaana 10 times no action take plz short out the issue. Transactions attached with this mail....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
durgesh goel
Sep 16, 2022
Report
Copy

Auto renewal and plan close earlier

Hello,
I get 12 Month gana subscription in 1 rupees.So that I have used that on 20/04/2022. So my 12months subscription completed on 20/04/2023.but it is closed earlier and Without asking any permission the amount was automatically deducted a amount of Rs.499/- from my account for 1 year subscription. It's a scam. I don't need any kind subscription from gaana. So kindly cancel my subscription and refund my money immediately. Or else...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Choudhary Sanni Rathi
Sep 16, 2022
Sep 16, 2022
This thread was updated on Sep 16, 2022
Report
Copy

Deduct money

Gaana.com deduct my money from my account without informed me... please help ......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramesh Kumar 1414
Sep 15, 2022
Report
Copy

Deduct Rs 499 and not replying to my emails

I have share you my complaint via email with 2 reminders but there is no response from your side. You have deducted my Rs499 as annual charges. I don’t need your ### services. Stop my services and refund me my money. I am trying to CONTACT you to cancel my subscription but instead cancel my subscription you charged me Rs499. Is there anyone who can hear or reply.

Thanks
Ramesh kumar
[protected]@gmail.combr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
W
Westmichiganhindu Temple
Sep 14, 2022
Report
Copy

I paid for premium membership

Still unable to download i am logging in from my laptop...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jangravinay10
Sep 13, 2022
Report
Copy

Auto debit of money

Sir,
I have active subscription of gaana app from 23 jul 2022 after that i have been charged three time more for auto renewal of subscription.I have raised issues 10-15 time to gaana and also to this platform but no action taken. Please take necessary action....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hi, my gaana plus Subscription got renewed automatically without my permission and an amount of rs.499 got deducted from phone pe .I kindly request you to refund my money back into bank account as this gaana plus subscription was not needed....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rudra Kirankumar
Sep 12, 2022
Report
Copy

Auto debit money on gaana subscription cancellation

I haven't used the gaana app for a very long time. I had opted for its 6 months free subscription but I didn't know about its auto renewal policy. I had uninstalled it way back but today I got a message saying 499 deducted from my bank account. Gaana App didn't send any prior message saying your membership will be renewed they directly deducted the money. I don't want the membership I just want my money....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shobhik patel
Sep 11, 2022
Report
Copy

Payment deducted but subscription not received

I have made two payment for my gaana subscription but i haven't received subscription yet...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rohinton Khambata
Sep 9, 2022
Report
Copy

Unable to Download Songs. Paid Customer of gaana+

I am a paid customer of gaana+. But now a days I am unable to download any songs on my mobile.?
Also I require the telephone no of this Gaana Company.
Thanks...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
Rohinton Khambata
Sep 9, 2022
Report
Copy

Paid Subscriber.But Unable to Download Songs on my mobile.

Website:Gaana.com

I am a long time Paid Customer of Gaana+. I have downloaded many songs. But now when I am trying to download it keeps saying "Down load Failed".
Also I can not find any telephone number to talk to this Compny's representative....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anon2580
Sep 8, 2022
Report
Copy

Deletion of my account

Hello Team,

I've used your service in the past and I'm writing to let you know that, I'm now making the *conscious decision to reduce my digital footprint* and as a result I ask you to *please delete any personal data of mine you have stored on your systems.*

Would appreciate your cooperation and an email confirming when the deletion has been completed.

My personal details are:
• Email:...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sumit kashania
from Gurugram, Haryana
Sep 8, 2022
Report
Copy

Gaana.com RS.499 got deducted from my debit card without any intimation or permission

Gaana plus Subscription got renewed automatically without my permission or any intimation and an amount of rs.499 got deducted from my kotak bank card..i Kindly request you to refund my money back into my Kotak Bank Card and this subscription was not needed. kindly request you to refund my money and Unsubscribe me and give back my money....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy