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Gaana.com Complaints & Reviews

gaana.com
1.8
Updated: Dec 19, 2025
Complaints 737
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254
Unresolved
483
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Gaana.com reviews & complaints page 8

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C
Chellamuthu Chellamuthu
Oct 7, 2022
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Address: gaana

Rs-499/- debit from my account please refund my money
Gaana.com customer support has been notified about the posted complaint.
Oct 07, 2022
Updated by Chellamuthu Chellamuthu Rs-499/- debit money from in my account please refund my money i don't want to use subscription

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    A
    aki10
    Oct 7, 2022
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    Not able to listen to music even after paying Rs 299 for premium membership
    Gaana.com customer support has been notified about the posted complaint.
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      M
      Madeshia
      Oct 6, 2022
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      Address: India

      My account was debited with 499 rs without my consent. How can you do this . I got free subscription for gaana plus by Flipkart for 6 months and now it is renewed for 1 year by debiting 499 from directly my account without even asking me without any notice of message. This dirty tactics of your is highly offensive. I feel demand my money back. Refund it as soon as possible or else I will have to take strict action against your company and your policies
      Gaana.com customer support has been notified about the posted complaint.
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        V
        vikram 730
        from shahjahanpur, Uttar Pradesh
        Oct 6, 2022
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        Address: shahjahanpur
        Website: gaana.com

        Gaana plus Subscription got renewed automatically without my permission and an amount of rs.499 got deducted from my phone pay upi. I Kindly request you to refund my money back into my phone pay upi and this subscription was not needed . Unsubscribe me and give back my money.
        Gaana.com customer support has been notified about the posted complaint.
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          G
          Gauravpatel4321
          Oct 5, 2022
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          I already paid the subscription amount and subscription is not activated on my number Or email.

          I do recive popup that please login/singup to activate subscription.

          But this buggy app I tried like more than 50 times but still I am not getting plus subscription.

          I already wrote two emails to [protected]@ganna.com. It's 4th day today still I haven't heard from the ganna.

          After this experience I do not want your subscription just refund the amount.

          That's all I want.

          Please check the attached proof.
          Gaana.com customer support has been notified about the posted complaint.
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            N
            Nilesh Kabare
            Oct 4, 2022
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            My name is atik ahmad and i am a gaana app user, gaana has deducted my rs 499 as renewal fees without ay intimation message and withot any my intention no sms no any kind of alert just debit form my account without asking its like cyber robery kindly help to regain my money back
            Gaana.com customer support has been notified about the posted complaint.
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              N
              Neha.chhabra
              Oct 3, 2022
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              Gaana plus Subscription got renewed automatically without my permission and an amount of rs.499 got deducted from my paytm wallet.
              Gaana.com customer support has been notified about the posted complaint.
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                M
                Manish prajapat
                from Pali, Uttar Pradesh
                Oct 3, 2022
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                Address: pali

                Dear Sir,
                I have using a one time free coupon apps Gaana.com since a 10 month but today 03.10.2022 12.15 AM, Without asking any permission the amount was automatically deducted a amount of Rs.499/- from my account UPI (Phone Pee) for 1 year subscription. It's a scam. I don't need any kind subscription from gaana. So kindly cancel my subscription and refund my money immediately. And here I have attached the paid receipt for your reference. Kindly do the needful earlier.
                Transaction ID is OM2210020007127283547622
                Gaana.com customer support has been notified about the posted complaint.
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                  S
                  Sharathgaana
                  Oct 2, 2022
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                  I have paid Rs 299 and upgraded to Gaana Plus. But I am not able to access any features of Gaana plus and cannot play any songs.
                  Please return my subscription amount.
                  Gaana.com customer support has been notified about the posted complaint.
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                    Y
                    Yadav2004
                    from Deoghar, Jharkhand
                    Oct 2, 2022
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                    I'm Aditya. I was having 3 month subscription which was going to end in the month of October and I was not going to have any further subscription. But on October 2nd when I checked my bank account 199rs was deducted from it for gaana subscription and I was not informed or notified about it. I don't want that subscription I've cancelled it and I want my money back. Thank you
                    Gaana.com customer support has been notified about the posted complaint.
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                      S
                      Suraj rupani
                      Oct 2, 2022
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                      Gaana plus Subscription got renewed automatically without my permission and an amount of INR 499 got deducted from my Account. I Kindly request you to refund my money back to my account as this subscription was not needed . Unsubscribe me and give back my money.
                      Gaana.com customer support has been notified about the posted complaint.
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                        A
                        Ashwani rautela
                        from Noida, Uttar Pradesh
                        Oct 1, 2022
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                        I subscribed for gaana plus today by paying 299 through internet banking, but still i am not getting access to gaana.com. neither have I got any confirmation about receipt of the payment.
                        I need a refund or so subscription to gaana plus at the earliest.
                        Gaana.com customer support has been notified about the posted complaint.
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                          B
                          Boga rajesh
                          Sep 30, 2022
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                          With out intimation gaana deducted 199 rs from my bank .
                          I dont want to subscribe the gaana plus.
                          If you dont have momey to run comapny just begg for fundings or else sell the company but dont deduct peoples money without theire information.
                          Its warn gaana plus to refund my amount and resolve the issue asap.
                          Gaana.com customer support has been notified about the posted complaint.
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                            B
                            Boga rajesh
                            Sep 30, 2022
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                            Gaana is deducting amount from.bank without intimation.
                            Fraud fraud fraud
                            Gaana.com customer support has been notified about the posted complaint.
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                              A
                              Ajay PB
                              from Chennai, Tamil Nadu
                              Sep 29, 2022
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                              Address: Plot No. 391, Udyog Vihar, Phase–III Gurgaon Gurgaon District Haryana India 122016

                              Post trial, I was never updated or given an option to take decision on whether to opt for renewal or cancellation. They have taken libarity to deduct my money without my consent or prior notice of the subscription details.

                              I would like to have the subscription cancelled and refund to my bank at the earliest possible.
                              Gaana.com customer support has been notified about the posted complaint.
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                                D
                                Divyanshusiyag
                                Sep 28, 2022
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                                Hi, my gaana plus plus subscription got renewed without my permission and an amount of rs. 199 rupee got deducted from my account i kimdly request gaana to refund my money back, the subscription renewal wasnt needed by me at all, this is a fraud done by gaana.com taking money from consumer's accound without there respective involvement, that's not something to be reminded every republic day, being a student of law I will file a consumer complain against gaana.com in respected consumer court if I don't get the refund.
                                Gaana.com customer support has been notified about the posted complaint.
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                                  B
                                  badal desai
                                  Sep 25, 2022
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                                  Address: Ponda Goa

                                  I have paid for yearly subscription Rs. 299 from my I phone exactly after one month it’s is showing as free user in the app. Asking to pay again. In transaction history of the app it is showing 299 Rs. transaction . Tried emailing but got the system generated mail saying wait for 48 hrs .. many days have past.
                                  Gaana.com customer support has been notified about the posted complaint.
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                                    S
                                    Sahil Jit
                                    Sep 25, 2022
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                                    Address: Noida, Uttarpradesh
                                    Website: gaana.com

                                    Please cancel my auto renewal of Gaana subscription as I don't have enough money to continue Gaana subscription.

                                    My Gaana account linked with
                                    Phone number - [protected]
                                    Email id - [protected]@gmail.com
                                    Gaana.com customer support has been notified about the posted complaint.
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                                      T
                                      Tanuradha Kumari
                                      Sep 24, 2022
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                                      Address: Kelzar Mul chandrapur MH

                                      Mobile number [protected]
                                      10/09/2022 Saturday 12:15AM ko 499 rupees amount mere account se auto-pay se kata gya hai kripya yah amount jaldi se jaldi mere account me jama kr dijiye mujhe bahut need hai is amount ka. Mob no. [protected] se kaata gya hai Amount please refund this amount.Kitni baar aisa message karna hota hai sir jii mujhe samjh nii aa rha ki ab aayega bhi ya nii koi sunane wala hi nii hai
                                      Gaana.com customer support has been notified about the posted complaint.
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                                        S
                                        supahia amit
                                        Sep 23, 2022
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                                        [protected] is login user.. How you guys can auto deduct my amount for a subscription even when Iam Not using gaana com at all... You guys will pay for this..
                                        Gaana.com customer support has been notified about the posted complaint.
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