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Gaana.com Complaints & Reviews

gaana.com
1.8
Updated: Mar 30, 2026
Complaints 739
Resolved
254
Unresolved
485
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Gaana.com reviews & complaints page 8

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Anilkumar Bogi
from Khammam, Andhra Pradesh
Oct 8, 2022
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Address: 15-2-3/9/C, ADITYA NAGAR, KHANAPURAM HAVELI

Hai, I'm Bogi Anilkumar, Living in Khammam. But I'm not using the Ganna app on my mobile. The subscription amount of 499/- Was automatically deducted without intimation. The amount was deducted from this UPI Transaction ID:[protected] on 03.10.2022 at 12.15 AM to my Fi Savings Account.

Fi Account: [protected]
IFSC: FDRL0005555
Name: Bogi Anilkumar
Contact: [protected]
Mail ID: anilkumar.[protected]@gmail.com

So Please refund the subscription deduction amount to my account.
Gaana.com customer support has been notified about the posted complaint.
Dec 20, 2022
Updated by Anilkumar Bogi I was given a complaint on Oct-08-2022 Still my problem was not solved. Please do the needful to me as much as possible faster.
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Still, my problem was not resolved. Please help me
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    V
    Vijso123
    Oct 8, 2022
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    RS.499 got deducted from my account without any permission

    As per Gaana policy, They must intimate me before auto deduction from my account however, I had not received any email or message regarding the same.

    So, Requested to CONSUMER COMPLAINS TEAM, Kindly help to refund the 499 Rs which is deducted from my account automatically.

    Any other details needed, Kindly let me know.

    Name - Vijay Kumar Soni
    Contact no- [protected]
    Transaction Ref....
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    C
    Chellamuthu Chellamuthu
    Oct 7, 2022
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    Address: gaana

    Rs-499/- debit from my account please refund my money
    Gaana.com customer support has been notified about the posted complaint.
    Oct 07, 2022
    Updated by Chellamuthu Chellamuthu     Rs-499/- debit money from in my account please refund my money i don't want to use subscription

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      A
      aki10
      Oct 7, 2022
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      Not able to listen to music even after paying Rs 299 for premium membership
      Gaana.com customer support has been notified about the posted complaint.
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        M
        Madeshia
        Oct 6, 2022
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        Address: India

        My account was debited with 499 rs without my consent. How can you do this . I got free subscription for gaana plus by Flipkart for 6 months and now it is renewed for 1 year by debiting 499 from directly my account without even asking me without any notice of message. This dirty tactics of your is highly offensive. I feel demand my money back. Refund it as soon as possible or else I will have to take strict action against your company and your policies
        Gaana.com customer support has been notified about the posted complaint.
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          V
          vikram 730
          from shahjahanpur, Uttar Pradesh
          Oct 6, 2022
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          Address: shahjahanpur
          Website: gaana.com

          Gaana plus Subscription got renewed automatically without my permission and an amount of rs.499 got deducted from my phone pay upi. I Kindly request you to refund my money back into my phone pay upi and this subscription was not needed . Unsubscribe me and give back my money.
          Gaana.com customer support has been notified about the posted complaint.
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            G
            Gauravpatel4321
            Oct 5, 2022
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            I already paid the subscription amount and subscription is not activated on my number Or email.

            I do recive popup that please login/singup to activate subscription.

            But this buggy app I tried like more than 50 times but still I am not getting plus subscription.

            I already wrote two emails to [protected]@ganna.com. It's 4th day today still I haven't heard from the ganna.

            After this experience I do not want your subscription just refund the amount.

            That's all I want.

            Please check the attached proof.
            Gaana.com customer support has been notified about the posted complaint.
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              N
              Nilesh Kabare
              Oct 4, 2022
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              My name is atik ahmad and i am a gaana app user, gaana has deducted my rs 499 as renewal fees without ay intimation message and withot any my intention no sms no any kind of alert just debit form my account without asking its like cyber robery kindly help to regain my money back
              Gaana.com customer support has been notified about the posted complaint.
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                N
                Neha.chhabra
                Oct 3, 2022
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                Gaana plus Subscription got renewed automatically without my permission and an amount of rs.499 got deducted from my paytm wallet.
                Gaana.com customer support has been notified about the posted complaint.
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                  M
                  Manish prajapat
                  from Pali, Uttar Pradesh
                  Oct 3, 2022
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                  Address: pali

                  Dear Sir,
                  I have using a one time free coupon apps Gaana.com since a 10 month but today 03.10.2022 12.15 AM, Without asking any permission the amount was automatically deducted a amount of Rs.499/- from my account UPI (Phone Pee) for 1 year subscription. It's a scam. I don't need any kind subscription from gaana. So kindly cancel my subscription and refund my money immediately. And here I have attached the paid receipt for your reference. Kindly do the needful earlier.
                  Transaction ID is OM2210020007127283547622
                  Gaana.com customer support has been notified about the posted complaint.
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                    S
                    Sharathgaana
                    Oct 2, 2022
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                    I have paid Rs 299 and upgraded to Gaana Plus. But I am not able to access any features of Gaana plus and cannot play any songs.
                    Please return my subscription amount.
                    Gaana.com customer support has been notified about the posted complaint.
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                      Y
                      Yadav2004
                      from Deoghar, Jharkhand
                      Oct 2, 2022
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                      I'm Aditya. I was having 3 month subscription which was going to end in the month of October and I was not going to have any further subscription. But on October 2nd when I checked my bank account 199rs was deducted from it for gaana subscription and I was not informed or notified about it. I don't want that subscription I've cancelled it and I want my money back. Thank you
                      Gaana.com customer support has been notified about the posted complaint.
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                        S
                        Suraj rupani
                        Oct 2, 2022
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                        Gaana plus Subscription got renewed automatically without my permission and an amount of INR 499 got deducted from my Account. I Kindly request you to refund my money back to my account as this subscription was not needed . Unsubscribe me and give back my money.
                        Gaana.com customer support has been notified about the posted complaint.
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                          A
                          Ashwani rautela
                          from Noida, Uttar Pradesh
                          Oct 1, 2022
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                          I subscribed for gaana plus today by paying 299 through internet banking, but still i am not getting access to gaana.com. neither have I got any confirmation about receipt of the payment.
                          I need a refund or so subscription to gaana plus at the earliest.
                          Gaana.com customer support has been notified about the posted complaint.
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                            B
                            Boga rajesh
                            Sep 30, 2022
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                            With out intimation gaana deducted 199 rs from my bank .
                            I dont want to subscribe the gaana plus.
                            If you dont have momey to run comapny just begg for fundings or else sell the company but dont deduct peoples money without theire information.
                            Its warn gaana plus to refund my amount and resolve the issue asap.
                            Gaana.com customer support has been notified about the posted complaint.
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                              B
                              Boga rajesh
                              Sep 30, 2022
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                              Gaana is deducting amount from.bank without intimation.
                              Fraud fraud fraud
                              Gaana.com customer support has been notified about the posted complaint.
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                                A
                                Ajay PB
                                from Chennai, Tamil Nadu
                                Sep 29, 2022
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                                Address: Plot No. 391, Udyog Vihar, Phase–III Gurgaon Gurgaon District Haryana India 122016

                                Post trial, I was never updated or given an option to take decision on whether to opt for renewal or cancellation. They have taken libarity to deduct my money without my consent or prior notice of the subscription details.

                                I would like to have the subscription cancelled and refund to my bank at the earliest possible.
                                Gaana.com customer support has been notified about the posted complaint.
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                                  D
                                  Divyanshusiyag
                                  Sep 28, 2022
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                                  Hi, my gaana plus plus subscription got renewed without my permission and an amount of rs. 199 rupee got deducted from my account i kimdly request gaana to refund my money back, the subscription renewal wasnt needed by me at all, this is a fraud done by gaana.com taking money from consumer's accound without there respective involvement, that's not something to be reminded every republic day, being a student of law I will file a consumer complain against gaana.com in respected consumer court if I don't get the refund.
                                  Gaana.com customer support has been notified about the posted complaint.
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                                    B
                                    badal desai
                                    Sep 25, 2022
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                                    Address: Ponda Goa

                                    I have paid for yearly subscription Rs. 299 from my I phone exactly after one month it’s is showing as free user in the app. Asking to pay again. In transaction history of the app it is showing 299 Rs. transaction . Tried emailing but got the system generated mail saying wait for 48 hrs .. many days have past.
                                    Gaana.com customer support has been notified about the posted complaint.
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                                      S
                                      Sahil Jit
                                      Sep 25, 2022
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                                      Address: Noida, Uttarpradesh
                                      Website: gaana.com

                                      Please cancel my auto renewal of Gaana subscription as I don't have enough money to continue Gaana subscription.

                                      My Gaana account linked with
                                      Phone number - [protected]
                                      Email id - [protected]@gmail.com
                                      Gaana.com customer support has been notified about the posted complaint.
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