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Gaana.com Complaints & Reviews

gaana.com
1.8
Updated: May 23, 2026
Complaints 739
Resolved
254
Unresolved
485
So far, so good. Gaana.com is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Gaana.com will keep up the work and continue to help more customers with their concerns even better 🤝
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Gaana.com reviews & complaints page 8

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V
Vaibhav sarkale
Oct 14, 2022
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Address: At, vilaspur pandhari tal.lohara dis. Osmanabad

Fraud without my permission subcription and deduct my acvount 299 please refund my money mob no [protected]
Gaana.com customer support has been notified about the posted complaint.
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    D
    Dhiraj9608
    from Patna, Bihar
    Oct 13, 2022
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    I cancle my auto renewal but they deducted Rs199 from my account, i also write them but there is no one to help
    Gaana.com customer support has been notified about the posted complaint.
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      S
      Suhas Rampalliwar
      from Mumbai, Maharashtra
      Oct 12, 2022
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      Address: Noida

      I have applied a 200 Rs off code the final amount shown to me is 99 Rs and when I make payment it deducted 299 Rs. Kindly check and rectify the same. And return my money immediately. If required cancel your subscription.
      Gaana.com customer support has been notified about the posted complaint.
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        A
        Abhishek Malawat
        Oct 12, 2022
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        Address: Guruan district harayana

        Hii my name is abhishek Malawat. My gaana plus subscription got renewed automatically without my permission and an amount of rs 299 got deducted from my phonepay balance... Without my permission payment Gaana.com kindly request you to refund my money back into my phonepay balance as this gaana plus subscription was not needed.I want refund my money please 😭😭😭😭😭😭
        Gaana.com customer support has been notified about the posted complaint.
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          A
          Abhishek Malawat
          Oct 12, 2022
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          Address: I don't know
          Website: Gaana.com

          Date[protected] ko mere account se autopay se rs 299 gaana.com ne cut kar liya hai.I want refund my money please 😭😭😭😭😭
          Gaana.com customer support has been notified about the posted complaint.
          Oct 12, 2022
          Updated by Abhishek Malawat           I want refund my money.I have not money please refund 😭😭😭😭😭
          Oct 12, 2022
          Updated by Abhishek Malawat           Refund my money 😭😭😭. Gaana.com ne rs 299 mere automatic cut kar liya

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            P
            Pruthvi1437
            from AHMEDABAD, Gujarat
            Oct 11, 2022
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            Website: gaana.com Gaana

            Gaana deduct 200rs from my paytm wallet without any advance notice, message or mail as their app mentioned for the subscription. I dont want any subscription just want refund of my money .
            Also there is no specific time for deduction.
            Gaana.com customer support has been notified about the posted complaint.
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              P
              Paravipin
              Oct 10, 2022
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              Hi, my gaana plus Subscription got renewed automatically without my permission and an amount of rs.399 got deducted from my kotak mahindra bank app balance..I kindly request you to refund my money back into my paytm as this gaana plus subscription was not needed.
              My contact number [protected]
              Gaana.com customer support has been notified about the posted complaint.
              Oct 10, 2022
              Updated by Paravipin               my gaana plus Subscription got renewed automatically without my permission
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                R
                Rahul Duve
                from Hathras, Uttar Pradesh
                Oct 10, 2022
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                Address: Ghaziabad india

                Ganna plus deducted my money from phone without my consent..I don't want to continue ganna ..so i want my money 199 rupees back ... Please refund my money
                Gaana.com customer support has been notified about the posted complaint.
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                  A
                  Anup9007
                  from Kolkata, West Bengal
                  Oct 10, 2022
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                  Address: bamangachi,743248

                  How did gaana.com get my bank account number and phonepay UPI ID?How can they directly deduct money from my bank account without informing me.I want to get my money refund and I don't want to take any subscription from gaana.com
                  Gaana.com customer support has been notified about the posted complaint.
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                    A
                    anishnagda
                    Oct 9, 2022
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                    Address: India

                    I got a uninformed deduction of ₹299 from my account which mentions gaana app renewal. I haven’t chosen the option for renewal of this app. I want a refund of this deduction.
                    Gaana.com customer support has been notified about the posted complaint.
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                      Anilkumar Bogi
                      from Khammam, Andhra Pradesh
                      Oct 8, 2022
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                      Address: 15-2-3/9/C, ADITYA NAGAR, KHANAPURAM HAVELI

                      Hai, I'm Bogi Anilkumar, Living in Khammam. But I'm not using the Ganna app on my mobile. The subscription amount of 499/- Was automatically deducted without intimation. The amount was deducted from this UPI Transaction ID:[protected] on 03.10.2022 at 12.15 AM to my Fi Savings Account.

                      Fi Account: [protected]
                      IFSC: FDRL0005555
                      Name: Bogi Anilkumar
                      Contact: [protected]
                      Mail ID: anilkumar.[protected]@gmail.com

                      So Please refund the subscription deduction amount to my account.
                      Gaana.com customer support has been notified about the posted complaint.
                      Dec 20, 2022
                      Updated by Anilkumar Bogi                       I was given a complaint on Oct-08-2022 Still my problem was not solved. Please do the needful to me as much as possible faster.
                      View replies
                      Still, my problem was not resolved. Please help me
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                        C
                        Chellamuthu Chellamuthu
                        Oct 7, 2022
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                        Address: gaana

                        Rs-499/- debit from my account please refund my money
                        Gaana.com customer support has been notified about the posted complaint.
                        Oct 07, 2022
                        Updated by Chellamuthu Chellamuthu                         Rs-499/- debit money from in my account please refund my money i don't want to use subscription

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                          A
                          aki10
                          Oct 7, 2022
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                          Not able to listen to music even after paying Rs 299 for premium membership
                          Gaana.com customer support has been notified about the posted complaint.
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                            M
                            Madeshia
                            Oct 6, 2022
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                            Address: India

                            My account was debited with 499 rs without my consent. How can you do this . I got free subscription for gaana plus by Flipkart for 6 months and now it is renewed for 1 year by debiting 499 from directly my account without even asking me without any notice of message. This dirty tactics of your is highly offensive. I feel demand my money back. Refund it as soon as possible or else I will have to take strict action against your company and your policies
                            Gaana.com customer support has been notified about the posted complaint.
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                              V
                              vikram 730
                              from shahjahanpur, Uttar Pradesh
                              Oct 6, 2022
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                              Address: shahjahanpur
                              Website: gaana.com

                              Gaana plus Subscription got renewed automatically without my permission and an amount of rs.499 got deducted from my phone pay upi. I Kindly request you to refund my money back into my phone pay upi and this subscription was not needed . Unsubscribe me and give back my money.
                              Gaana.com customer support has been notified about the posted complaint.
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                                G
                                Gauravpatel4321
                                Oct 5, 2022
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                                I already paid the subscription amount and subscription is not activated on my number Or email.

                                I do recive popup that please login/singup to activate subscription.

                                But this buggy app I tried like more than 50 times but still I am not getting plus subscription.

                                I already wrote two emails to [protected]@ganna.com. It's 4th day today still I haven't heard from the ganna.

                                After this experience I do not want your subscription just refund the amount.

                                That's all I want.

                                Please check the attached proof.
                                Gaana.com customer support has been notified about the posted complaint.
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                                  N
                                  Nilesh Kabare
                                  Oct 4, 2022
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                                  My name is atik ahmad and i am a gaana app user, gaana has deducted my rs 499 as renewal fees without ay intimation message and withot any my intention no sms no any kind of alert just debit form my account without asking its like cyber robery kindly help to regain my money back
                                  Gaana.com customer support has been notified about the posted complaint.
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                                    N
                                    Neha.chhabra
                                    Oct 3, 2022
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                                    Gaana plus Subscription got renewed automatically without my permission and an amount of rs.499 got deducted from my paytm wallet.
                                    Gaana.com customer support has been notified about the posted complaint.
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                                      M
                                      Manish prajapat
                                      from Pali, Uttar Pradesh
                                      Oct 3, 2022
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                                      Address: pali

                                      Dear Sir,
                                      I have using a one time free coupon apps Gaana.com since a 10 month but today 03.10.2022 12.15 AM, Without asking any permission the amount was automatically deducted a amount of Rs.499/- from my account UPI (Phone Pee) for 1 year subscription. It's a scam. I don't need any kind subscription from gaana. So kindly cancel my subscription and refund my money immediately. And here I have attached the paid receipt for your reference. Kindly do the needful earlier.
                                      Transaction ID is OM2210020007127283547622
                                      Gaana.com customer support has been notified about the posted complaint.
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                                        S
                                        Sharathgaana
                                        Oct 2, 2022
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                                        I have paid Rs 299 and upgraded to Gaana Plus. But I am not able to access any features of Gaana plus and cannot play any songs.
                                        Please return my subscription amount.
                                        Gaana.com customer support has been notified about the posted complaint.
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