Gaana.com — Deduction of money without notifying | |
It happened on july 22nd. I used some code to get a free 3 month trial period of gaana subscription. Jut like netflix, prime video, they also took the card details to start the free trail and mentioned that money will be deducted if you don't cancel the subscription but they will notify you 2-3 days ago before the end of the trial period. They did not send any mail or message 2-3 days before and deducted my money without any notification/permission. One day i woke up and receive a message that my account has been debited 399rs. I couldn't understand where this money has been debited because they didn't even send mail after the deduction and you subscription has been renewed. After 2-3 hours somehow i figured out that gaana has deducted my money. How can gaana deduct my money without notify me some days ago. This is so unethical. Even netflix, prime video, coursera they all send a mail some days ago regarding renewal. I am not even using gaana since last 2 months. I want my money back Email id: [protected]@gmail.com Was this information helpful? | |
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